Your organization was not proactive and… Your organization was not proactive and not very forthcoming with information on my closing which ended up being stressful for me. I tried to be very proactive in providing info. Some of your reviewers of documents did not even act like they could read or decipher info. Time off or vacation was taken at what I would have considered critical in processing my loan. However my loan did close on time and I am grateful for that.

Easy and Straightforward! Working with Morty made the mortgage process really easy and straightforward! They were able to compare rates across multiple lenders, ensuring I got the best rate for the right mortgage for me. I liked the personalized focus and attention, I never felt like just another number. My Closing Lead, Jack, was super communicative and responsive, really great to work with. And, I was able to benefit from their float down option when rates dropped - I still worked with the same team at Morty, but the lender changed, it was seamless. I would highly recommend using Morty!

I shared my expectations with Paige… Morty’s rates were the lowest online so, I called and shared my expectations with Paige from Morty during my initial loan consultation. She answered all my questions and assured me the process would go smoothly. Their web portal for uploads was easy to understand and navigate. Paige and Jack were available along the way via txt or call, both followed through on their promise. We had normal issues with my general contractor’s completion timeline and they worked hard to keep my closing on track! Great job!!

Very efficient document intake Very efficient document intake. Most communication was done through email and their portal website where most documents are entered. I was able to lock in a significantly lower rate than what I was quoted by others. Pretty responsive (except weekends), and was very relieved and happy to have gotten everything done within a 28 day closing period.

Smooth Process and Quick Responses Morty (particularly Angela and Noah) was incredibly helpful throughout the entire process. I found Morty through LendingTree and from getting quotes to final approval, each step of the way went smoothly. As first time home purchasers, we found their quick responses to our emails, texts, and phone calls very helpful to our peace of mind.