Your organization was not proactive and… Your organization was not proactive and not very forthcoming with information on my closing which ended up being stressful for me. I tried to be very proactive in providing info. Some of your reviewers of documents did not even act like they could read or decipher info. Time off or vacation was taken at what I would have considered critical in processing my loan. However my loan did close on time and I am grateful for that.

Morty showed us great rates but their follow through sucks Morty showed us great rates. Everything was going well until the last day of the mortgage contingency when suddenly, they need tons of new paperwork from me. I feel that I am consistently having to repeat myself in emails and currently, we might not be closing on time. I'm hoping they can get everything together in the next few hours. I will update my review if the situation improves.

Easy and Straightforward! Working with Morty made the mortgage process really easy and straightforward! They were able to compare rates across multiple lenders, ensuring I got the best rate for the right mortgage for me. I liked the personalized focus and attention, I never felt like just another number. My Closing Lead, Jack, was super communicative and responsive, really great to work with. And, I was able to benefit from their float down option when rates dropped - I still worked with the same team at Morty, but the lender changed, it was seamless. I would highly recommend using Morty!

Morty - An Amazing Experience! Morty was a pleasure to work with and very user friendly for tech-savvy buyers. My advisor, Michael Huggins, and closer, Jack Edelman, were with me every step along the way and very accessible. Their float down program ensures that you get the best rate by closing and they are quick to respond and keep things moving seamlessly. To quote a comment from my realtor: "Wow, your lender is a beast! They are so on top of things at Morty." Thank you again Jack & Michael for a wonderful experience and helping me cross the finish line!

Great rate & strong start - stumbled at the end Great rate and start to the process. Easy to submit documents, but some had to be submitted multiple times. Closing paperwork was wrong, despite me reminding of all prepaids. This led to me overpaying by over $3k, which was promptly returned to me by the closing company. Started off as my best mortgage experience, but stumbled at the end causing unnecessary stress and anxiety. All that said, I would still try Morty again, hoping that it finishes as strong as it began.