Morty showed us great rates but their follow through sucks Morty showed us great rates. Everything was going well until the last day of the mortgage contingency when suddenly, they need tons of new paperwork from me. I feel that I am consistently having to repeat myself in emails and currently, we might not be closing on time. I'm hoping they can get everything together in the next few hours. I will update my review if the situation improves.

Great rate & strong start - stumbled at the end Great rate and start to the process. Easy to submit documents, but some had to be submitted multiple times. Closing paperwork was wrong, despite me reminding of all prepaids. This led to me overpaying by over $3k, which was promptly returned to me by the closing company. Started off as my best mortgage experience, but stumbled at the end causing unnecessary stress and anxiety. All that said, I would still try Morty again, hoping that it finishes as strong as it began.

Easy and Straightforward! Working with Morty made the mortgage process really easy and straightforward! They were able to compare rates across multiple lenders, ensuring I got the best rate for the right mortgage for me. I liked the personalized focus and attention, I never felt like just another number. My Closing Lead, Jack, was super communicative and responsive, really great to work with. And, I was able to benefit from their float down option when rates dropped - I still worked with the same team at Morty, but the lender changed, it was seamless. I would highly recommend using Morty!

Very efficient document intake Very efficient document intake. Most communication was done through email and their portal website where most documents are entered. I was able to lock in a significantly lower rate than what I was quoted by others. Pretty responsive (except weekends), and was very relieved and happy to have gotten everything done within a 28 day closing period.

Smooth Process and Quick Responses Morty (particularly Angela and Noah) was incredibly helpful throughout the entire process. I found Morty through LendingTree and from getting quotes to final approval, each step of the way went smoothly. As first time home purchasers, we found their quick responses to our emails, texts, and phone calls very helpful to our peace of mind.