Riley Mangan
GBMorty showed us great rates but their follow through sucks Morty showed us great rates. Everything was going well until the last day of the mortgage contingency when suddenly, they need tons of new paperwork from me. I feel that I am consistently having to repeat myself in emails and currently, we might not be closing on time. I'm hoping they can get everything together in the next few hours. I will update my review if the situation improves.
Pooh
GBMost expedient option to bank... The most convenient option to finance your home. Everything was done so seamlessly - I didn't have run around to the bank or keep calling the loan officer in traditional banks. I was hesitant at first to go the online route to finance my home - but I am very glad I did. Also they offered such great interest rate - No other bank could match it!
Gerald Bryan
GBYour organization was not proactive and… Your organization was not proactive and not very forthcoming with information on my closing which ended up being stressful for me. I tried to be very proactive in providing info. Some of your reviewers of documents did not even act like they could read or decipher info. Time off or vacation was taken at what I would have considered critical in processing my loan. However my loan did close on time and I am grateful for that.
Susie Han
GBVery efficient document intake Very efficient document intake. Most communication was done through email and their portal website where most documents are entered. I was able to lock in a significantly lower rate than what I was quoted by others. Pretty responsive (except weekends), and was very relieved and happy to have gotten everything done within a 28 day closing period.
Aria Basirnia
GBHighly recommended I had an awesome experience with Morty. My loan officer (Vivek Singh) was very responsive and from day one he explained all the terms of the contract and what I should be expecting. Vivek and Keegan worked hard to make the mortgage ready by closing date, despite Thanksgiving Holidays. Their rate was also better than any other rate I could get from other lenders. Although we had several delays in our closing due to seller's fault, thanks to Vivek and Keegan's help we could close before Christmas. They were professional, great in communication, and helpful in every aspect of the loan.