Morty showed us great rates but their follow through sucks Morty showed us great rates. Everything was going well until the last day of the mortgage contingency when suddenly, they need tons of new paperwork from me. I feel that I am consistently having to repeat myself in emails and currently, we might not be closing on time. I'm hoping they can get everything together in the next few hours. I will update my review if the situation improves.

Thank you Michael Huggins & Tim Martinez! Michael, the loan officer, was a pleasure to work with! He was communicative during the entire process. He answered all of our questions and if he didn't know right away - he would get back to us at least the same day. We never felt out of the loop and the process was painless. Tim, the closing associate, was also communicative. He made the official closing a positive experience when we needed to meet the closing date. Buying a house is a big decision and the process isn't linear so, we are thankful that Michael and Tim were there to support us through closing! Thank you so, so much!

Morty has very competitive rates Morty has very competitive rates and good service. Phillip and Tim were always there to answer any questions. We also took advantage of rate float down which was great. No high pressure sales pitch and bait and switch rates. Need to follow up and make sure application is moving forward but fairly simple process.

Great rate & strong start - stumbled at the end Great rate and start to the process. Easy to submit documents, but some had to be submitted multiple times. Closing paperwork was wrong, despite me reminding of all prepaids. This led to me overpaying by over $3k, which was promptly returned to me by the closing company. Started off as my best mortgage experience, but stumbled at the end causing unnecessary stress and anxiety. All that said, I would still try Morty again, hoping that it finishes as strong as it began.

Morty not only has a simple and easy to… Morty not only has a simple and easy to user interface, but it also has a great team behind the system to assist you through the mortgage process. We have done two mortgage applications through Morty and in both cases Robert was very patient and walked us through the different options. He also kept us posted, and took us through the process explaining what each step meant. We've appreciated his insights and guidance and would definitely work with him again