Morty showed us great rates but their follow through sucks Morty showed us great rates. Everything was going well until the last day of the mortgage contingency when suddenly, they need tons of new paperwork from me. I feel that I am consistently having to repeat myself in emails and currently, we might not be closing on time. I'm hoping they can get everything together in the next few hours. I will update my review if the situation improves.

Big waste of time dealing with Terrance… Big waste of time dealing with Terrance Wilson. Lots of talk and nothing behind it. Never again

Morty has very competitive rates Morty has very competitive rates and good service. Phillip and Tim were always there to answer any questions. We also took advantage of rate float down which was great. No high pressure sales pitch and bait and switch rates. Need to follow up and make sure application is moving forward but fairly simple process.

Great rate & strong start - stumbled at the end Great rate and start to the process. Easy to submit documents, but some had to be submitted multiple times. Closing paperwork was wrong, despite me reminding of all prepaids. This led to me overpaying by over $3k, which was promptly returned to me by the closing company. Started off as my best mortgage experience, but stumbled at the end causing unnecessary stress and anxiety. All that said, I would still try Morty again, hoping that it finishes as strong as it began.

Morty.com deserves 10 STARS! Derek, Noah, Karen and their team at Morty.com deserve 10 stars!! They were so competent, caring and supportive throughout the whole process of procuring a home loan. They were able to find an incredibly good rate for us, with the lowest closing costs I've seen. They explained everything, anticipated potential problems with the underwriters so that we could meet our contractual closing date, and followed through on every detail. I wish every company was half as good. I will use them again and give them the highest recommendation!