Susie Han
GBVery efficient document intake Very efficient document intake. Most communication was done through email and their portal website where most documents are entered. I was able to lock in a significantly lower rate than what I was quoted by others. Pretty responsive (except weekends), and was very relieved and happy to have gotten everything done within a 28 day closing period.
Aria Basirnia
GBHighly recommended I had an awesome experience with Morty. My loan officer (Vivek Singh) was very responsive and from day one he explained all the terms of the contract and what I should be expecting. Vivek and Keegan worked hard to make the mortgage ready by closing date, despite Thanksgiving Holidays. Their rate was also better than any other rate I could get from other lenders. Although we had several delays in our closing due to seller's fault, thanks to Vivek and Keegan's help we could close before Christmas. They were professional, great in communication, and helpful in every aspect of the loan.
Jocelyn Conway
GBThank you Michael Huggins & Tim Martinez! Michael, the loan officer, was a pleasure to work with! He was communicative during the entire process. He answered all of our questions and if he didn't know right away - he would get back to us at least the same day. We never felt out of the loop and the process was painless. Tim, the closing associate, was also communicative. He made the official closing a positive experience when we needed to meet the closing date. Buying a house is a big decision and the process isn't linear so, we are thankful that Michael and Tim were there to support us through closing! Thank you so, so much!
Robert O.
GBGreat rate & strong start - stumbled at the end Great rate and start to the process. Easy to submit documents, but some had to be submitted multiple times. Closing paperwork was wrong, despite me reminding of all prepaids. This led to me overpaying by over $3k, which was promptly returned to me by the closing company. Started off as my best mortgage experience, but stumbled at the end causing unnecessary stress and anxiety. All that said, I would still try Morty again, hoping that it finishes as strong as it began.
John R.
GBFast, Friendly, and Helpful As a first-time home buyer, the process of buying a house can be scary. Typically drawn-out and complicated, there seem to be a million little steps and you never know what is lurking around the corner. Morty makes that journey a whole lot less stressful. From the nascent stages of searching for a good interest rate all the way to closing on your new home, Morty is straightforward and transparent. Plus, Morty provides an attentive, dedicated team of specialists (shout out to Angela, Ebony, and Paige!) for each part of the process. I had a slightly atypical home buying process with plenty of twists and turns, and my Morty team always rolled with punches!