Very efficient document intake Very efficient document intake. Most communication was done through email and their portal website where most documents are entered. I was able to lock in a significantly lower rate than what I was quoted by others. Pretty responsive (except weekends), and was very relieved and happy to have gotten everything done within a 28 day closing period.

Fast, Friendly, and Helpful As a first-time home buyer, the process of buying a house can be scary. Typically drawn-out and complicated, there seem to be a million little steps and you never know what is lurking around the corner. Morty makes that journey a whole lot less stressful. From the nascent stages of searching for a good interest rate all the way to closing on your new home, Morty is straightforward and transparent. Plus, Morty provides an attentive, dedicated team of specialists (shout out to Angela, Ebony, and Paige!) for each part of the process. I had a slightly atypical home buying process with plenty of twists and turns, and my Morty team always rolled with punches!

Morty showed us great rates but their follow through sucks Morty showed us great rates. Everything was going well until the last day of the mortgage contingency when suddenly, they need tons of new paperwork from me. I feel that I am consistently having to repeat myself in emails and currently, we might not be closing on time. I'm hoping they can get everything together in the next few hours. I will update my review if the situation improves.

Big waste of time dealing with Terrance… Big waste of time dealing with Terrance Wilson. Lots of talk and nothing behind it. Never again

Your organization was not proactive and… Your organization was not proactive and not very forthcoming with information on my closing which ended up being stressful for me. I tried to be very proactive in providing info. Some of your reviewers of documents did not even act like they could read or decipher info. Time off or vacation was taken at what I would have considered critical in processing my loan. However my loan did close on time and I am grateful for that.