Appreciation As a first time buyer, i did not know what to expect. The on line application was answered quickly, since calls and guidance were walking hands in hands. The professionalism and dedication are Morty's blue print. Morty had given me sense of hope, by taking my dream into reality, when all the appearances were against me, being single, and a woman at the same could have been a complicated issue, but thank you God by helping me make it thru, i have an ownership. Ian, Rebekah and the whole Morty team thanks to you professionalism and commitment. Laudat Nelson First time buyer. I rate Morty 5 STARS.

Very efficient document intake Very efficient document intake. Most communication was done through email and their portal website where most documents are entered. I was able to lock in a significantly lower rate than what I was quoted by others. Pretty responsive (except weekends), and was very relieved and happy to have gotten everything done within a 28 day closing period.

Thank you Michael Huggins & Tim Martinez! Michael, the loan officer, was a pleasure to work with! He was communicative during the entire process. He answered all of our questions and if he didn't know right away - he would get back to us at least the same day. We never felt out of the loop and the process was painless. Tim, the closing associate, was also communicative. He made the official closing a positive experience when we needed to meet the closing date. Buying a house is a big decision and the process isn't linear so, we are thankful that Michael and Tim were there to support us through closing! Thank you so, so much!

Morty showed us great rates but their follow through sucks Morty showed us great rates. Everything was going well until the last day of the mortgage contingency when suddenly, they need tons of new paperwork from me. I feel that I am consistently having to repeat myself in emails and currently, we might not be closing on time. I'm hoping they can get everything together in the next few hours. I will update my review if the situation improves.

Your organization was not proactive and… Your organization was not proactive and not very forthcoming with information on my closing which ended up being stressful for me. I tried to be very proactive in providing info. Some of your reviewers of documents did not even act like they could read or decipher info. Time off or vacation was taken at what I would have considered critical in processing my loan. However my loan did close on time and I am grateful for that.