Fast, Friendly, and Helpful As a first-time home buyer, the process of buying a house can be scary. Typically drawn-out and complicated, there seem to be a million little steps and you never know what is lurking around the corner. Morty makes that journey a whole lot less stressful. From the nascent stages of searching for a good interest rate all the way to closing on your new home, Morty is straightforward and transparent. Plus, Morty provides an attentive, dedicated team of specialists (shout out to Angela, Ebony, and Paige!) for each part of the process. I had a slightly atypical home buying process with plenty of twists and turns, and my Morty team always rolled with punches!

I shared my expectations with Paige… Morty’s rates were the lowest online so, I called and shared my expectations with Paige from Morty during my initial loan consultation. She answered all my questions and assured me the process would go smoothly. Their web portal for uploads was easy to understand and navigate. Paige and Jack were available along the way via txt or call, both followed through on their promise. We had normal issues with my general contractor’s completion timeline and they worked hard to keep my closing on track! Great job!!

Appreciation As a first time buyer, i did not know what to expect. The on line application was answered quickly, since calls and guidance were walking hands in hands. The professionalism and dedication are Morty's blue print. Morty had given me sense of hope, by taking my dream into reality, when all the appearances were against me, being single, and a woman at the same could have been a complicated issue, but thank you God by helping me make it thru, i have an ownership. Ian, Rebekah and the whole Morty team thanks to you professionalism and commitment. Laudat Nelson First time buyer. I rate Morty 5 STARS.

Your organization was not proactive and… Your organization was not proactive and not very forthcoming with information on my closing which ended up being stressful for me. I tried to be very proactive in providing info. Some of your reviewers of documents did not even act like they could read or decipher info. Time off or vacation was taken at what I would have considered critical in processing my loan. However my loan did close on time and I am grateful for that.

Great rate & strong start - stumbled at the end Great rate and start to the process. Easy to submit documents, but some had to be submitted multiple times. Closing paperwork was wrong, despite me reminding of all prepaids. This led to me overpaying by over $3k, which was promptly returned to me by the closing company. Started off as my best mortgage experience, but stumbled at the end causing unnecessary stress and anxiety. All that said, I would still try Morty again, hoping that it finishes as strong as it began.