Carter
GBExcellence in Client Service Exceptional and fair customer service. They are great about resolving concerns and respond right away, politely! Best client care team I have experienced with prop trading
Kirsten
NLUntil now I have a good experience with… Until now I have a good experience with ETF. I had some trouble on my Funded Elite account with the trailing drawdown not going away automatically, but support resolved that matter quickly so I can trade freely now. Have not yet reached a payout cycle so will need to see if the company will follow through on that.
Jeffrey D'Addario
GBI just received my first payout with… I just received my first payout with Elite Trader Funding. The process was well-explained and went off without a hitch. I've had a good experience with them. There was an issue a couple of weeks ago with an error for some traders (myself included) when they updated their dashboard, but after submitting a help ticket that issue was resolved in a fair amount of time.
Sparkle Fox
ZAAssh*les! There was a misunderstanding with my account and paid for a full month when the account was very close to blowing up. The customer support told me to sod off. Scammers.
Chanel R
GB$50K ELITEETF Failed Risk Adjust But Support Fixed It My $50K ELITEETF account did not stop my trailing drawdown after making drawdown plus $100 and I was trading and getting nicked for not taking profit. Then the account failed when I had equity in reserve. I reached out to customer support and explained the situation, and they fixed the risk parameters and erased the day. I am happy with the quick response and how it shows that they want good traders in-house and not just resets.