Ali
GBAmazing Customer Service I had an issue with my account being shut down & I had no idea why it happened. I emailed them & they took care of the problem. They helped me out by resetting my account. They explained to me what had occurred. They are truly amazing & I'm beyond happy with their customer service. Many firms will not listen to what you have to say & not help you out at all when issues occur. They def. listen to you & I am beyond happy with them. I highly recommend using them!
Sparkle Fox
ZAAssh*les! There was a misunderstanding with my account and paid for a full month when the account was very close to blowing up. The customer support told me to sod off. Scammers.
mohammed jaafar
CAA very good prop firm for traders who… A very good prop firm for traders who would like to trade future. I just got my first payout with ETF and I have 3 funded accounts with them. The team is helpful and they answer fast. Thank you guys for the good work.
Chanel R
GB$50K ELITEETF Failed Risk Adjust But Support Fixed It My $50K ELITEETF account did not stop my trailing drawdown after making drawdown plus $100 and I was trading and getting nicked for not taking profit. Then the account failed when I had equity in reserve. I reached out to customer support and explained the situation, and they fixed the risk parameters and erased the day. I am happy with the quick response and how it shows that they want good traders in-house and not just resets.
Carter
GBExcellence in Client Service Exceptional and fair customer service. They are great about resolving concerns and respond right away, politely! Best client care team I have experienced with prop trading