Happy Customer! The refinance process with ICG was very professional and timely. All questions and concerns were addressed timely and detailed. It was clear to see the team supporting my refinance process was very knowledgeable about related to the process. The team included Mr. Andres Banuelos and Mr. Chris Gore. Because of their support, I would recommend ICG to anyone looking to refinance

House refinancing House refinancing, process was easy and simple, I am happy I made the decision to use the services of ICG. I am especially thankful I worked with Natalie, my loan officer, she is amazing. With her excellent interpersonal skills, Natalie made me feel at easy from the beginning until the end. She explained to me the whole process in a clear way, and was always available and willing to help me with whatever questions I had. Thank you Natalie. ( I did not give a 5 because of my loan processor) but the process in general went smooth.

Refinance Process Made Possible & Painless Recently completed refinancing our home. Mr. Casey Corn was our loan officer. Casey was always available , night or day, to help us complete the many paperwork hurdles in an efficient manner. Casey is a great communicator with a winning personality. We would highly recommend him to anyone wanting to process a home loan.

Be prepared for non stop emails, even after asking to be removed If you ever email them and ask to be taken off their email list, be prepared for snarky responses and ridiculous emails attempting to clutter your inbox even further. There is over 30 emails sitting in my inbox from this company when I sent a simple inquiry. After asking to be removed from their mailing list, I received responses such as "You emailed us. You take us off your mailing list. Thank you.". This is how they treat potential customers?!

I have been having the pleasure of… I have been having the pleasure of working with Natalie on getting rid of my mortgage insurance and refinancing. She has worked late nights when I can actually talk, checked in with me on updates of the process, and answered countless questions. Would recommend her to anyone!