Very quick and easy to refinance with a… Very quick and easy to refinance with a conventional loan. The staff were extremely knowledgeable and answered all of my questions in a timely manner. Highly recommend using them to refinance your next car or buy out your next lease!!

Terrible Customer Service and Overall Process The only positive part of this process with FiWize was the competitive interest rate. The representatives at FiWize extremely misrepresented the processing time. They originally quoted me a week and it took them close to a month. They said you wouldn’t have to step foot in the DMV to re-register your car which was a lie. They don’t respond to emails asking them for an updated status and timeline of the process. I had to upload my payoff package multiple times because the the loan processor didn’t complete her part within the time limit of the payoff quote. They had incorrect information on loan documents that I told them needed to be corrected before signing anything. Honestly, you are better off just rate shopping with a couple of local credit unions in your area. Guaranteed they will have a great rate and process your loan a lot quicker than FiWize.

Fast and the easiest process !! Fast and the easiest process !!! I got 5 percentage points lower then my current auto loan definitely will use them again in the future …. FYI make sure you send all info they need back asap my loan app and loan funding was less then 2 weeks at most and everyone is polite which is a big one for me

Follow up Had to do allot of follow up with them regarding documents. Should not send documents through regular mail, FEDEX is the most effective way to handle especially when coming across country. Staff was friendly, but the University Credit Union was too slow. It was not clear why I had to join other than now I realize I need to transfer money each month to an account in order to pay for loan. Statements would have been a better option, then I could have used my own bill pay account.

Very easy process This process was extremely easy and it saved be $10,000 on the my previous loan! I went from a 12% interest down to 4.14%. Everyone that I worked was extremely helpful and patient. I have already recommended FiWize to a few friends.