Follow up Had to do allot of follow up with them regarding documents. Should not send documents through regular mail, FEDEX is the most effective way to handle especially when coming across country. Staff was friendly, but the University Credit Union was too slow. It was not clear why I had to join other than now I realize I need to transfer money each month to an account in order to pay for loan. Statements would have been a better option, then I could have used my own bill pay account.

FiWize worked with me/my lender to get… FiWize worked with me/my lender to get me the fantastic rate that was initially quoted even when it looked like we may have to use a different lender with a significantly higher rate. Got a low monthly payment and great terms. Very satisfied

Terrible Customer Service and Overall Process The only positive part of this process with FiWize was the competitive interest rate. The representatives at FiWize extremely misrepresented the processing time. They originally quoted me a week and it took them close to a month. They said you wouldn’t have to step foot in the DMV to re-register your car which was a lie. They don’t respond to emails asking them for an updated status and timeline of the process. I had to upload my payoff package multiple times because the the loan processor didn’t complete her part within the time limit of the payoff quote. They had incorrect information on loan documents that I told them needed to be corrected before signing anything. Honestly, you are better off just rate shopping with a couple of local credit unions in your area. Guaranteed they will have a great rate and process your loan a lot quicker than FiWize.

Reduce my rate by 12% and had it done… Reduce my rate by 12% and had it done in less than a week beginning to end. I would use and recommend FiWize to refinance your vehicle. Final interest 3.81%

I would highly recommend Fiwize I would highly recommend Fiwize. They were very helpful during the lease buyout process for my car, and what I really like about FiWize was that the reps were quick and responsive to my emails. They really offer reasonable and competitive rates that I was happy about. They made the process very easy and efficient. Thanks, FiWize!