Brian L.
GBThomas Baldwin is excellent! Thomas Baldwin is excellent!! Whenever we had a question, he always responded back in a timely manner and we would also receive emails from him after hours with any updates to our file. Of the three homes we have purchased in the past, this experience was by far the best. We spoke to Mr Baldwin over the phone, email and text message since January when we first began planning to build our new home. We only had to meet with him in the office one time and when we met, he reviewed all of the available rates and worked with us to provide an option that worked best for our future plans. He timed this perfectly as well, because we avoided getting any penalties from locking in a rate too early as we had experienced with our two previous homes. Both lenders we used previously encouraged us to lock in a rate as soon as possible and did not explain how this would cost us money in the end. I would recommend Mr. Baldwin to anyone looking to buy a new home.
Adam
GBbetter than my best expectations!!! After shopping around for a prospective mortgage, I had to try the services of the reputable company Alpha Mortgage. Luckily I fell into the wonderful, caring hands of Stacy Shaw. She is the most kind and caring person. She worked very hard throughout the process with all the available communications to help us get the best loan. She was fantastic in networking our realtor and other individuals to make our dream happen. We were very taken by her personal care, and that meant a lot to us. It showed great dignity and professionalism. We so appreciate it and this review is to serve as a testimonial for how we feel about Stacy.
Avery
GBEasy and Excellent I had a wonderful experience with Alpha Mortgage. Jeff Gilley has been my loan officer for two homes now, and everything has been smooth and easy. He made it very easy for me to get everything together for closing and also was super fast and responsive when we were negotiating the purchase contract. The closing team was excellent too and even accommodated me being out of the country for the two weeks leading up to our closing date. All in all - excellent!
Patt Mason
GBTrustworthy and knowledgeable As a Realtor, I always enjoy working with Leigh Morton! I know my buyers are very well taken care of throughout the whole loan process. Her communication and knowledge is really what makes her service outstanding. Plus she is the most trustworthy and pleasant person around!
Andrew
GBDifficult company to work with Difficult company to work with. Take their sweet time replying to you, but when they need something it's an emergency. Rates originally looked better than others, but customer service more than offset any minor savings. And now after closing they've sold my information to someone because I'm getting three letters a day for mortgage based life insurance.