Application and document communication The only issue we had was some type of firewall/software glitch with sending emails between my service provider and my consultant. Once we figured out the problem all went smooth.

Refinancing loan Katherine Timm was my direct contact in the whole refinancing process she was always available to help me better understand the process step by step was clear on expenses facts and final numbers, and there was no hidden fees or surprises time wise, the refinancing went very smooth and in a very timely fashion I am pleased with the outcome, and I will recommend her to friends and family in the future thank you Sulaiman Arsan Terzi

This was an excellent experience This was an excellent experience. Beginning with Karla Corcoran and ending with Melinda Frye. Thank you so much for all of your hard work and diligence to detail. The refinancing went through without issue and that is a reflection of your quality care. We are definitely telling our family and friends about your company and how professional you are! Thank you again for your assistance. You are a life saver! Mary and Johnny McNeal

These guys did the impossible These guys did the impossible. Within 30 days, they closed a VA Loan and within those 30 days there were two closings involved and the Christmas Holidays and New Years, plus snowmagegon!!. Quite an accomplishment. They were all very personally involved, communicated specifically and constantly and assisted in many ways to make this loan application successful.

I was very impressed with my experience… I was very impressed with my experience with Tier 1 Lending. Mark Hoffman, my loan consultant and my loan processor, Melinda Frye were a joy to work with. Both are very efficient and knowledgeable; extremely polite and friendly. Thank you both for making things go smoothly and quickly.