Tier 1 nightmare My experience with Tier 1 lending was horrible!!!! It started out really good while Mr. Patrick Collins was handling it, and then, out of nowhere they took Patrick off my loan and left some disgruntled lady named Robin Wasserman in charge of processing it. Everything went south after that. She never answered the phone, took forever to return my emails and when she did answer the phone she never had an answer for me and always seemed annoyed. She kept asking for information that was public record that she could've easily accessed her self. When I asked her to handle it for me, her answer was always"I have 30 other files on my desk and I don't have time to be resolving this for you" or "I'm not a licensed loan officer to answer those questions...she could've said...let me find out for you or let me get back to you on that but instead sounded annoyed and rude. I was warned by my Realtor to not go with online lenders because of all kinds of hidden fees and the frustration of not being able to get ahold of them, but trying to save some money I ended up with all kinds of ridiculous fees. Needless to say, I canceled the loan and went with a local lender and everything is going smooth now. Knowing what I now, I would never go with a lending tree or tier 1 or any online lender. On a personal note...Tier 1 would do well to hire 100 Patrick Collins. He really is a badass dude..he even gave me his cell phone so as to not miss my calls.

This was an excellent experience This was an excellent experience. Beginning with Karla Corcoran and ending with Melinda Frye. Thank you so much for all of your hard work and diligence to detail. The refinancing went through without issue and that is a reflection of your quality care. We are definitely telling our family and friends about your company and how professional you are! Thank you again for your assistance. You are a life saver! Mary and Johnny McNeal

I was very impressed with my experience… I was very impressed with my experience with Tier 1 Lending. Mark Hoffman, my loan consultant and my loan processor, Melinda Frye were a joy to work with. Both are very efficient and knowledgeable; extremely polite and friendly. Thank you both for making things go smoothly and quickly.

Our experience with Tier1Lending was… Our experience with Tier1Lending was excellent. We worked with Patrick together, who kept us informed at all times. The loan process went very smooth. We definitely would work again with them.

Blaire Wall was excellent Blaire Wall was excellent! She took care of us with explanations, support, and guidance while looking out for our best interest. I will recommend Blaire Wall and Tier1 Lending to all of my friends, family, and colleagues. Thank you for a great experience. Amar Kalle