Application and document communication The only issue we had was some type of firewall/software glitch with sending emails between my service provider and my consultant. Once we figured out the problem all went smooth.

Refinancing loan Katherine Timm was my direct contact in the whole refinancing process she was always available to help me better understand the process step by step was clear on expenses facts and final numbers, and there was no hidden fees or surprises time wise, the refinancing went very smooth and in a very timely fashion I am pleased with the outcome, and I will recommend her to friends and family in the future thank you Sulaiman Arsan Terzi

Tier 1 nightmare My experience with Tier 1 lending was horrible!!!! It started out really good while Mr. Patrick Collins was handling it, and then, out of nowhere they took Patrick off my loan and left some disgruntled lady named Robin Wasserman in charge of processing it. Everything went south after that. She never answered the phone, took forever to return my emails and when she did answer the phone she never had an answer for me and always seemed annoyed. She kept asking for information that was public record that she could've easily accessed her self. When I asked her to handle it for me, her answer was always"I have 30 other files on my desk and I don't have time to be resolving this for you" or "I'm not a licensed loan officer to answer those questions...she could've said...let me find out for you or let me get back to you on that but instead sounded annoyed and rude. I was warned by my Realtor to not go with online lenders because of all kinds of hidden fees and the frustration of not being able to get ahold of them, but trying to save some money I ended up with all kinds of ridiculous fees. Needless to say, I canceled the loan and went with a local lender and everything is going smooth now. Knowing what I now, I would never go with a lending tree or tier 1 or any online lender. On a personal note...Tier 1 would do well to hire 100 Patrick Collins. He really is a badass dude..he even gave me his cell phone so as to not miss my calls.

Great Mortgage Company They understood my situation, which was not easy; however, they helped me every step of the way especially my mortgage consultant, Karla Corcoran. I cannot recommend her enough! They were honest and trustworthy and even made a believer out of my realtor who was cynical. My realtor has also referred other clients to Karla and Tier 1 Lending. The other really positive thing is that closing was flawless.

Blaire Wall was excellent Blaire Wall was excellent! She took care of us with explanations, support, and guidance while looking out for our best interest. I will recommend Blaire Wall and Tier1 Lending to all of my friends, family, and colleagues. Thank you for a great experience. Amar Kalle