Tier 1 nightmare My experience with Tier 1 lending was horrible!!!! It started out really good while Mr. Patrick Collins was handling it, and then, out of nowhere they took Patrick off my loan and left some disgruntled lady named Robin Wasserman in charge of processing it. Everything went south after that. She never answered the phone, took forever to return my emails and when she did answer the phone she never had an answer for me and always seemed annoyed. She kept asking for information that was public record that she could've easily accessed her self. When I asked her to handle it for me, her answer was always"I have 30 other files on my desk and I don't have time to be resolving this for you" or "I'm not a licensed loan officer to answer those questions...she could've said...let me find out for you or let me get back to you on that but instead sounded annoyed and rude. I was warned by my Realtor to not go with online lenders because of all kinds of hidden fees and the frustration of not being able to get ahold of them, but trying to save some money I ended up with all kinds of ridiculous fees. Needless to say, I canceled the loan and went with a local lender and everything is going smooth now. Knowing what I now, I would never go with a lending tree or tier 1 or any online lender. On a personal note...Tier 1 would do well to hire 100 Patrick Collins. He really is a badass dude..he even gave me his cell phone so as to not miss my calls.

I worked with Katherine Timm on my … I worked with Katherine Timm on my loan. She answered her phone every time I called and responded quickly and accurately to my emails. After many home purchases and refis, this experience was one of my easiest and quickest. I would definitely work with them again and would ask for my loan to be assigned to Katherine.

These guys did the impossible These guys did the impossible. Within 30 days, they closed a VA Loan and within those 30 days there were two closings involved and the Christmas Holidays and New Years, plus snowmagegon!!. Quite an accomplishment. They were all very personally involved, communicated specifically and constantly and assisted in many ways to make this loan application successful.

I would highly recommend Mark Hoffman… I would highly recommend Mark Hoffman with Tier 1 Lending. I would have given up on buying my first home if it wasn't for Mark. I'm in my fifties, newly divorced and raising my 9 year old. I knew if I could afford over 1300.00 a month rent, I could afford to buy my first home by myself. Not that easy with other lenders. Closed on my house in just a month. Give Mark Hoffman at Tier 1 Lending a call. You will be so glad you did! Thanks Mark for keeping me updated and returning my calls in a timely manner.

Great Mortgage Company They understood my situation, which was not easy; however, they helped me every step of the way especially my mortgage consultant, Karla Corcoran. I cannot recommend her enough! They were honest and trustworthy and even made a believer out of my realtor who was cynical. My realtor has also referred other clients to Karla and Tier 1 Lending. The other really positive thing is that closing was flawless.