Tier 1 nightmare My experience with Tier 1 lending was horrible!!!! It started out really good while Mr. Patrick Collins was handling it, and then, out of nowhere they took Patrick off my loan and left some disgruntled lady named Robin Wasserman in charge of processing it. Everything went south after that. She never answered the phone, took forever to return my emails and when she did answer the phone she never had an answer for me and always seemed annoyed. She kept asking for information that was public record that she could've easily accessed her self. When I asked her to handle it for me, her answer was always"I have 30 other files on my desk and I don't have time to be resolving this for you" or "I'm not a licensed loan officer to answer those questions...she could've said...let me find out for you or let me get back to you on that but instead sounded annoyed and rude. I was warned by my Realtor to not go with online lenders because of all kinds of hidden fees and the frustration of not being able to get ahold of them, but trying to save some money I ended up with all kinds of ridiculous fees. Needless to say, I canceled the loan and went with a local lender and everything is going smooth now. Knowing what I now, I would never go with a lending tree or tier 1 or any online lender. On a personal note...Tier 1 would do well to hire 100 Patrick Collins. He really is a badass dude..he even gave me his cell phone so as to not miss my calls.

Steve lemon really is a stand up… Steve lemon really is a stand up professional he will get it done no matter what

Steve Lemmon rocks Steve Lemmon rocks. I would recommend this company to everyone!! I plan to use them again in the future!

since there are so many lending… since there are so many lending companies out there,its a gamble who to go with,an once you start the process you are at there mercy for a few weeks.for any customer buying a home its very stressful ,emotionally etc with tier 1 started out complicated .but when steve lemmon took charge it was fantastic his effort to over come loan problems an come up with solutions was great.he realizes your dealing with peoples lives not just another online application cant say enough about him wonderful job because of steve my 22yr old daughter has her first home 6 stars jim varecka/ally varecka dad 8/24/18

5 Stars for Tier1 I would recommend Katherine and Steve and their team from Tier1 to get a competitive loan. They did an excellent job on my loan. They were always responsive and were able to answer all of my questions to get me the best rate possible. They also helped close the loan early which was a major benefit for me. So, if you wanted a great rate and people who care, contact Tier1.