Phenomenal customer service I'm not one to leave reviews but felt compelled to write one based on my experience with Customer Service Representative Mary Jane Dy. She is absolutely wonderful, helpful, and knowledgeable. She's not your typical CS Agent, she goes above and beyond to "understand"your situation and find a resolution that works. She's a gem and it was an absolute pleasure speaking with her. Thank you again, Mary Jane!!

Very disorganized Very disorganized. I get told something is being emailed, but don't receive document. Then get multiple messages about not signing and sending it back. Emailed a copy of my ID four times, but keep getting calls that they didn't receive, even though I responded to their email so the address had to be right. Just very chaotic and stressful company to deal with.

Definitely needs a 0 start option Definitely needs a 0 start option. This review is in reference to the merchant side. PowerPay will reverse transactions on you without notice and without ever communicating with you about the alleged customer complaint or issue. They will simply take the word of the customer and take the money back out of your account. Some might call this theft. They hide behind their disclosures and refuse to even have a civil conversation. Run, do not walk as far as you can from this company. My company has been working with other 3rd party financing companies for over 10 years and PowerPay is by far the absolute worse without question. No other company even comes close to how unscrupulously, unprofessionally and unethically this company operates.

The crew who re-did our roof were… The crew who re-did our roof were excellent, they were considerate of not only our roof but also the area around the roof. Also, the roofing crew constantly had employees picking up any mess left, and in the end, I can say this company is worth what we are paying for.

Yay PowerPay! We've been using PowerPay financing for our company for about 2 years. The software is "Easy" to navigate for us and for our customers. With their affordable payment plans, we've been able to close a lot more deals. Their staff is very knowledgeable and always eager to assist. If you have a question that customer service doesn't have an answer to, they readily get you in contact with someone who does. They are definitely a "Five Star Company"! Would highly recommend them! Thanks and keep up the "Good Work"!