Lanette Valles
GBPhenomenal customer service I'm not one to leave reviews but felt compelled to write one based on my experience with Customer Service Representative Mary Jane Dy. She is absolutely wonderful, helpful, and knowledgeable. She's not your typical CS Agent, she goes above and beyond to "understand"your situation and find a resolution that works. She's a gem and it was an absolute pleasure speaking with her. Thank you again, Mary Jane!!
Anne
GBVery disorganized Very disorganized. I get told something is being emailed, but don't receive document. Then get multiple messages about not signing and sending it back. Emailed a copy of my ID four times, but keep getting calls that they didn't receive, even though I responded to their email so the address had to be right. Just very chaotic and stressful company to deal with.
Yulisa
GBMy experience was very smooth My experience was very smooth. Eveline was Kind , Professional and explained everything well. I don’t know how I Would have gotten my major plumbing issues resolved without power pay. I would definitely recommend them
Kathy
GBAnn Arcilla was very helpful! Ann Arcilla was very helpful with getting our financing processed. We had a Fraud Alert freeze that we had to activate due to some previous incidents. Ann helped my husband and I get through the process to get our situation taken care of. She was very patient and pleasant to work with.
Gregory
GBHello I am happy to be able to say that… Hello I am happy to be able to say that powerpay has been a blessing to me and my wife.after discovering that the roof on our home had deteriorating issues. We wanted to get ahead of any problems that could cause us future problems with are home. We where denied loans for the amount required to purchase the roof we wanted to put on our house. Thank you powerpay we are now sleeping under a new roof on our home with less stress and worries,also with payments that we are very comfortable with.