Very disorganized Very disorganized. I get told something is being emailed, but don't receive document. Then get multiple messages about not signing and sending it back. Emailed a copy of my ID four times, but keep getting calls that they didn't receive, even though I responded to their email so the address had to be right. Just very chaotic and stressful company to deal with.

The crew who re-did our roof were… The crew who re-did our roof were excellent, they were considerate of not only our roof but also the area around the roof. Also, the roofing crew constantly had employees picking up any mess left, and in the end, I can say this company is worth what we are paying for.

Phenomenal customer service I'm not one to leave reviews but felt compelled to write one based on my experience with Customer Service Representative Mary Jane Dy. She is absolutely wonderful, helpful, and knowledgeable. She's not your typical CS Agent, she goes above and beyond to "understand"your situation and find a resolution that works. She's a gem and it was an absolute pleasure speaking with her. Thank you again, Mary Jane!!

The installer was very helpful with… The installer was very helpful with information on the product and the proper installation. The PowerPay agent, Ann Archilla was very helpful and attentive to any concerns I had. Thank you PowerPay for your help. I will be warm this winter!!!

Ann Arcilla was my representative and… Ann Arbilla was my representative and she was great. Very professional and courteous. She helped to resolve an issue with my application and then followed up to make certain I received the assistance I needed. Ann is a very true and valuable asset to your company and it is because of her I want to do business with PowerPay. Thank you Ann A. Morris Hines