Ann Arcilla was very helpful! Ann Arcilla was very helpful with getting our financing processed. We had a Fraud Alert freeze that we had to activate due to some previous incidents. Ann helped my husband and I get through the process to get our situation taken care of. She was very patient and pleasant to work with.

Phenomenal customer service I'm not one to leave reviews but felt compelled to write one based on my experience with Customer Service Representative Mary Jane Dy. She is absolutely wonderful, helpful, and knowledgeable. She's not your typical CS Agent, she goes above and beyond to "understand"your situation and find a resolution that works. She's a gem and it was an absolute pleasure speaking with her. Thank you again, Mary Jane!!

Worst company ever !! many others have stated here DO NOT… UPDATE: As many others have stated here DO NOT TRUST THUS COMPANY! They lied to me and my contractor about having my financing in order. They notified my contractor to say I was approved then 60 days later they say no to financing( AFTER COMPLETION OF JOB) because of insufficient collateral. Never asked for collateral b4 and didn't ask at end either! Just a big fat NO ! When I called and asked why they couldn't explain and then started with the lies. Kerri, the supposed supervisor wouldn't even admit they might have wronged me then asked me what did I want? How bout an apology I said. Nope. Crap company with liers and thiefs in the upper positions! STAY AWAY FROM POWERPAY! They will famously blame Valley Strong as well. That's the actual money ppl. These powerpay ppl are just money grabbers middlemanning YOUR funds! STAY FAR AWAY!

Yay PowerPay! We've been using PowerPay financing for our company for about 2 years. The software is "Easy" to navigate for us and for our customers. With their affordable payment plans, we've been able to close a lot more deals. Their staff is very knowledgeable and always eager to assist. If you have a question that customer service doesn't have an answer to, they readily get you in contact with someone who does. They are definitely a "Five Star Company"! Would highly recommend them! Thanks and keep up the "Good Work"!

In today's world where your choice is… In today's world where your choice is pretty much forced to speak to a robot. I Have to say that today I had the privilege to talk to a PowerPay agent, what a wonderful person, her name is Ann Arcilla. She was so patient, helpful, proactive and great communication. Lately is not easy to find a professional like her. Thank you Ann Arcilla.