Anne
GBVery disorganized Very disorganized. I get told something is being emailed, but don't receive document. Then get multiple messages about not signing and sending it back. Emailed a copy of my ID four times, but keep getting calls that they didn't receive, even though I responded to their email so the address had to be right. Just very chaotic and stressful company to deal with.
Kathy
GBAnn Arcilla was very helpful! Ann Arcilla was very helpful with getting our financing processed. We had a Fraud Alert freeze that we had to activate due to some previous incidents. Ann helped my husband and I get through the process to get our situation taken care of. She was very patient and pleasant to work with.
Jonathan
GBAnn Arcilla was my representative and… Ann Arbilla was my representative and she was great. Very professional and courteous. She helped to resolve an issue with my application and then followed up to make certain I received the assistance I needed. Ann is a very true and valuable asset to your company and it is because of her I want to do business with PowerPay. Thank you Ann A. Morris Hines
Lanette Valles
GBPhenomenal customer service I'm not one to leave reviews but felt compelled to write one based on my experience with Customer Service Representative Mary Jane Dy. She is absolutely wonderful, helpful, and knowledgeable. She's not your typical CS Agent, she goes above and beyond to "understand"your situation and find a resolution that works. She's a gem and it was an absolute pleasure speaking with her. Thank you again, Mary Jane!!
Judith
GBThe team of four that came and sided… The team of four that came and sided our house were very good and they were professional they came and the weather was so cold I taken my hat off to them that they worked and they would work from the moment they got here until it was almost dark ours is a big house and they kept the mess to a very minimal and picked up every evening. Good job to the team that came to our house