Pedro A Curi Mon
GBIn today's world where your choice is… In today's world where your choice is pretty much forced to speak to a robot. I Have to say that today I had the privilege to talk to a PowerPay agent, what a wonderful person, her name is Ann Arcilla. She was so patient, helpful, proactive and great communication. Lately is not easy to find a professional like her. Thank you Ann Arcilla.
Carmella Goodman
GBKristel made my experience worth 5… Kristel made my experience worth 5 stars. she is pleasant to work with and has great compassion. We are not in a desperate situation, we have made our payment. The funds have come out of our account 3+ weeks ago, but PowerPay has not received the funds as of today. I made another payment with Kristel over the phone and have a call into my bank to investigate what happened.
Jonathan
GBAnn Arcilla was my representative and… Ann Arbilla was my representative and she was great. Very professional and courteous. She helped to resolve an issue with my application and then followed up to make certain I received the assistance I needed. Ann is a very true and valuable asset to your company and it is because of her I want to do business with PowerPay. Thank you Ann A. Morris Hines
Ronda
GBHad a bit of communication problem at… Had a bit of communication problem at first, due to the contractor not performing. But everything has been fine so far. Too premature to say much at this point, since we haven't even made our first payment...
Anne
GBVery disorganized Very disorganized. I get told something is being emailed, but don't receive document. Then get multiple messages about not signing and sending it back. Emailed a copy of my ID four times, but keep getting calls that they didn't receive, even though I responded to their email so the address had to be right. Just very chaotic and stressful company to deal with.