Pedro A Curi Mon
GBIn today's world where your choice is… In today's world where your choice is pretty much forced to speak to a robot. I Have to say that today I had the privilege to talk to a PowerPay agent, what a wonderful person, her name is Ann Arcilla. She was so patient, helpful, proactive and great communication. Lately is not easy to find a professional like her. Thank you Ann Arcilla.
stoney joe
GBThe crew who re-did our roof were… The crew who re-did our roof were excellent, they were considerate of not only our roof but also the area around the roof. Also, the roofing crew constantly had employees picking up any mess left, and in the end, I can say this company is worth what we are paying for.
Daniel Kohn
GBWorst company ever !! many others have stated here DO NOT… UPDATE: As many others have stated here DO NOT TRUST THUS COMPANY! They lied to me and my contractor about having my financing in order. They notified my contractor to say I was approved then 60 days later they say no to financing( AFTER COMPLETION OF JOB) because of insufficient collateral. Never asked for collateral b4 and didn't ask at end either! Just a big fat NO ! When I called and asked why they couldn't explain and then started with the lies. Kerri, the supposed supervisor wouldn't even admit they might have wronged me then asked me what did I want? How bout an apology I said. Nope. Crap company with liers and thiefs in the upper positions! STAY AWAY FROM POWERPAY! They will famously blame Valley Strong as well. That's the actual money ppl. These powerpay ppl are just money grabbers middlemanning YOUR funds! STAY FAR AWAY!
Carmella Goodman
GBKristel made my experience worth 5… Kristel made my experience worth 5 stars. she is pleasant to work with and has great compassion. We are not in a desperate situation, we have made our payment. The funds have come out of our account 3+ weeks ago, but PowerPay has not received the funds as of today. I made another payment with Kristel over the phone and have a call into my bank to investigate what happened.
Anne
GBVery disorganized Very disorganized. I get told something is being emailed, but don't receive document. Then get multiple messages about not signing and sending it back. Emailed a copy of my ID four times, but keep getting calls that they didn't receive, even though I responded to their email so the address had to be right. Just very chaotic and stressful company to deal with.