Kristel made my experience worth 5… Kristel made my experience worth 5 stars. she is pleasant to work with and has great compassion. We are not in a desperate situation, we have made our payment. The funds have come out of our account 3+ weeks ago, but PowerPay has not received the funds as of today. I made another payment with Kristel over the phone and have a call into my bank to investigate what happened.

Very disorganized Very disorganized. I get told something is being emailed, but don't receive document. Then get multiple messages about not signing and sending it back. Emailed a copy of my ID four times, but keep getting calls that they didn't receive, even though I responded to their email so the address had to be right. Just very chaotic and stressful company to deal with.

Definitely needs a 0 start option Definitely needs a 0 start option. This review is in reference to the merchant side. PowerPay will reverse transactions on you without notice and without ever communicating with you about the alleged customer complaint or issue. They will simply take the word of the customer and take the money back out of your account. Some might call this theft. They hide behind their disclosures and refuse to even have a civil conversation. Run, do not walk as far as you can from this company. My company has been working with other 3rd party financing companies for over 10 years and PowerPay is by far the absolute worse without question. No other company even comes close to how unscrupulously, unprofessionally and unethically this company operates.

Yay PowerPay! We've been using PowerPay financing for our company for about 2 years. The software is "Easy" to navigate for us and for our customers. With their affordable payment plans, we've been able to close a lot more deals. Their staff is very knowledgeable and always eager to assist. If you have a question that customer service doesn't have an answer to, they readily get you in contact with someone who does. They are definitely a "Five Star Company"! Would highly recommend them! Thanks and keep up the "Good Work"!

Great service Power Pay The person I worked with was Kim. She was wonderful. Thanks Kim for working with me through the times Great Day was slow at progress. And sometimes they wasn't truthful and poor communication. But they wanted to be paid! Very disappointed in the company Patio Enclosures Maybe my project didn't make them enough money. But they shouldn't have excepted it. They excepted my money which was financed through Power Pay. Thanks. I would not recommend them. The contractors was slow but they got the job done once they started.