Phenomenal customer service I'm not one to leave reviews but felt compelled to write one based on my experience with Customer Service Representative Mary Jane Dy. She is absolutely wonderful, helpful, and knowledgeable. She's not your typical CS Agent, she goes above and beyond to "understand"your situation and find a resolution that works. She's a gem and it was an absolute pleasure speaking with her. Thank you again, Mary Jane!!

My experience was very smooth My experience was very smooth. Eveline was Kind , Professional and explained everything well. I don’t know how I Would have gotten my major plumbing issues resolved without power pay. I would definitely recommend them

Very disorganized Very disorganized. I get told something is being emailed, but don't receive document. Then get multiple messages about not signing and sending it back. Emailed a copy of my ID four times, but keep getting calls that they didn't receive, even though I responded to their email so the address had to be right. Just very chaotic and stressful company to deal with.

Had a bit of communication problem at… Had a bit of communication problem at first, due to the contractor not performing. But everything has been fine so far. Too premature to say much at this point, since we haven't even made our first payment...

The team of four that came and sided… The team of four that came and sided our house were very good and they were professional they came and the weather was so cold I taken my hat off to them that they worked and they would work from the moment they got here until it was almost dark ours is a big house and they kept the mess to a very minimal and picked up every evening. Good job to the team that came to our house