Daniel Kohn
GBWorst company ever !! many others have stated here DO NOT… UPDATE: As many others have stated here DO NOT TRUST THUS COMPANY! They lied to me and my contractor about having my financing in order. They notified my contractor to say I was approved then 60 days later they say no to financing( AFTER COMPLETION OF JOB) because of insufficient collateral. Never asked for collateral b4 and didn't ask at end either! Just a big fat NO ! When I called and asked why they couldn't explain and then started with the lies. Kerri, the supposed supervisor wouldn't even admit they might have wronged me then asked me what did I want? How bout an apology I said. Nope. Crap company with liers and thiefs in the upper positions! STAY AWAY FROM POWERPAY! They will famously blame Valley Strong as well. That's the actual money ppl. These powerpay ppl are just money grabbers middlemanning YOUR funds! STAY FAR AWAY!
Lanette Valles
GBPhenomenal customer service I'm not one to leave reviews but felt compelled to write one based on my experience with Customer Service Representative Mary Jane Dy. She is absolutely wonderful, helpful, and knowledgeable. She's not your typical CS Agent, she goes above and beyond to "understand"your situation and find a resolution that works. She's a gem and it was an absolute pleasure speaking with her. Thank you again, Mary Jane!!
Thomas
GBAnne with power Pay has been great Anne with power Pay has been great. Answering all my questions. Since I’m not an online expert, she walked me through the steps. I greatly appreciate her professionalism.
New Life FNE
GBDefinitely needs a 0 start option Definitely needs a 0 start option. This review is in reference to the merchant side. PowerPay will reverse transactions on you without notice and without ever communicating with you about the alleged customer complaint or issue. They will simply take the word of the customer and take the money back out of your account. Some might call this theft. They hide behind their disclosures and refuse to even have a civil conversation. Run, do not walk as far as you can from this company. My company has been working with other 3rd party financing companies for over 10 years and PowerPay is by far the absolute worse without question. No other company even comes close to how unscrupulously, unprofessionally and unethically this company operates.
Kathy
GBAnn Arcilla was very helpful! Ann Arcilla was very helpful with getting our financing processed. We had a Fraud Alert freeze that we had to activate due to some previous incidents. Ann helped my husband and I get through the process to get our situation taken care of. She was very patient and pleasant to work with.