Phenomenal customer service I'm not one to leave reviews but felt compelled to write one based on my experience with Customer Service Representative Mary Jane Dy. She is absolutely wonderful, helpful, and knowledgeable. She's not your typical CS Agent, she goes above and beyond to "understand"your situation and find a resolution that works. She's a gem and it was an absolute pleasure speaking with her. Thank you again, Mary Jane!!

Kristel made my experience worth 5… Kristel made my experience worth 5 stars. she is pleasant to work with and has great compassion. We are not in a desperate situation, we have made our payment. The funds have come out of our account 3+ weeks ago, but PowerPay has not received the funds as of today. I made another payment with Kristel over the phone and have a call into my bank to investigate what happened.

Mary Dy is very understanding Mary Dy is very understanding, she professionally work out the best resolution for clients who are having a tough time. Great work Mary dy,may ELOHIM richly bless you with peace.

Ann Arcilla was my representative and… Ann Arbilla was my representative and she was great. Very professional and courteous. She helped to resolve an issue with my application and then followed up to make certain I received the assistance I needed. Ann is a very true and valuable asset to your company and it is because of her I want to do business with PowerPay. Thank you Ann A. Morris Hines

Ann A Ann A. was able to help me with my question regarding my loan application document, and even made a note in my file to let others know that I had made contact with Ann and was not not ignoring the e-mails I have received in the last few days. She was courteous and patient with me while I explained my concerns and the reasons for the delay in signing the documents.