My experience was very smooth My experience was very smooth. Eveline was Kind , Professional and explained everything well. I don’t know how I Would have gotten my major plumbing issues resolved without power pay. I would definitely recommend them

Phenomenal customer service I'm not one to leave reviews but felt compelled to write one based on my experience with Customer Service Representative Mary Jane Dy. She is absolutely wonderful, helpful, and knowledgeable. She's not your typical CS Agent, she goes above and beyond to "understand"your situation and find a resolution that works. She's a gem and it was an absolute pleasure speaking with her. Thank you again, Mary Jane!!

In today's world where your choice is… In today's world where your choice is pretty much forced to speak to a robot. I Have to say that today I had the privilege to talk to a PowerPay agent, what a wonderful person, her name is Ann Arcilla. She was so patient, helpful, proactive and great communication. Lately is not easy to find a professional like her. Thank you Ann Arcilla.

Very disorganized Very disorganized. I get told something is being emailed, but don't receive document. Then get multiple messages about not signing and sending it back. Emailed a copy of my ID four times, but keep getting calls that they didn't receive, even though I responded to their email so the address had to be right. Just very chaotic and stressful company to deal with.

Ann Arcilla was very helpful! Ann Arcilla was very helpful with getting our financing processed. We had a Fraud Alert freeze that we had to activate due to some previous incidents. Ann helped my husband and I get through the process to get our situation taken care of. She was very patient and pleasant to work with.