Lanette Valles
GBPhenomenal customer service I'm not one to leave reviews but felt compelled to write one based on my experience with Customer Service Representative Mary Jane Dy. She is absolutely wonderful, helpful, and knowledgeable. She's not your typical CS Agent, she goes above and beyond to "understand"your situation and find a resolution that works. She's a gem and it was an absolute pleasure speaking with her. Thank you again, Mary Jane!!
Jonathan
GBAnn Arcilla was my representative and… Ann Arbilla was my representative and she was great. Very professional and courteous. She helped to resolve an issue with my application and then followed up to make certain I received the assistance I needed. Ann is a very true and valuable asset to your company and it is because of her I want to do business with PowerPay. Thank you Ann A. Morris Hines
Carmella Goodman
GBKristel made my experience worth 5… Kristel made my experience worth 5 stars. she is pleasant to work with and has great compassion. We are not in a desperate situation, we have made our payment. The funds have come out of our account 3+ weeks ago, but PowerPay has not received the funds as of today. I made another payment with Kristel over the phone and have a call into my bank to investigate what happened.
WINNONA KEATS
GBSurely PowerBar does not need another 5… Surely PowerBar does not need another 5 stars but it must be said the people make this company stress less and understandable. They have mastered combining business with pleasure.... thanks for your perfection.
New Life FNE
GBDefinitely needs a 0 start option Definitely needs a 0 start option. This review is in reference to the merchant side. PowerPay will reverse transactions on you without notice and without ever communicating with you about the alleged customer complaint or issue. They will simply take the word of the customer and take the money back out of your account. Some might call this theft. They hide behind their disclosures and refuse to even have a civil conversation. Run, do not walk as far as you can from this company. My company has been working with other 3rd party financing companies for over 10 years and PowerPay is by far the absolute worse without question. No other company even comes close to how unscrupulously, unprofessionally and unethically this company operates.