Jennifer Sutton
GBWhat may be a free service for a… What may be a free service for a landlord is a costly disservice for a tenant. This is a small company that is not accredited with the BBB, and therefore there is no recourse for the tenant for a reasonable resolution to a problem. And the biggest problem with this company are small “glitches” that may not be glitches at all. For example, when attempting to pay directly from a checking account, the user automatically gets an “insufficient funds” message in red, causing an unnecessary call to the bank to resolve a transaction that isn’t resolvable because a transaction did not even occur. Rather, it’s an automated redirect to a debit card (linked to the same account) with almost a 3% “convenience fee.” And that payment method works glitch free. Worse that becomes a false signal to a landlord that you can’t pay and/or are a problematic tenant (if you are unwilling to change your payment method and pay an unnecessary fee). And that’s after an overpriced application fee (with a “convenience fee” attached)… overpriced insurance that is not optional, yet can otherwise be purchased for less than half on the open market… and on and on. And through it all the tenant has provided all of their personal information. So when renter-related spam comes out of nowhere, both phone and email… it is unsettling. Just how much user information does Azibo sell? But you can’t get any of the above resolved or answered because the customer service # is a personal voicemail (to someone with an echo that sounds like they’re working out of their home garage)… and no call back. Not for the tenant anyway. In summary, this company is a disservice that’s costly for the tenant. And it’s not fair - who has the free time to deal with a company like this?
Bradford Johnson
GBAzibo moves the speed of 21st Century! Absolute essential for real estate investors/ pros in 2023! What impressed me the most is Azibo's absolute respect for precious time. the fact gathering phase and quote phase was the best I've seen in decades. i got an insurance product that i needed even thought i couldn't really articulate. Looking forward to doing more deals as i try to scale.
KSI HOLDING COMPANY LLC
GBUser Friendly with so MANY features!! I got lucky and hit the jackpot with Azibo! I am a fresh entry in the rental property industry. Got my first property to be come a landlord and set it up for rent! Azibo is the first website that was recommended multiple times from numerous Google search results! I tried it loved how so many features were available all in one platform. Its like an "All-You-Can-Eat" buffet! The best part, my tenants love how User Friendly it is to pay rent with multiple options! I, myself, love the Bookkeeping feature! I finally got all of my transactions synchronized and organized in time before my tax deadline. Azibo also offered multiple reports to be created so I can provide them all to my Tax Accountant. It made filing my business tax return very easy! Thank you!!!
Richard Greisman
GBFirst time Landlord Azibo was easy to orgainize. At first it was a little intimidating; however, with a remaining question or two, I reached out to their customer support. A short time later, I received a detailed answer clarifying my issues. This made me feel comfortable for future questions. So far, so good!
Christopher
GBDoes exactly what I wanted and more! Does exactly what I wanted and more! It's getting even better seeing how much they are growing since the beginning. Adding more useful features that I will planned to use one day soon. Very good platform for landlords.