Excellent professional job of finding competitive landlord policy for my SFR investment property. Excellent professional job of finding me a replacement landlord policy for my investment property in Abq, NM. Had good experience to answer all of my questions and educate me on certain aspects. Calm demeanor, polite and customer oriented. Great job, really! Made my decision easy to make, saving myself over $165/year for standard Landlord policy on a SFR.

Excellent interface with a few bugs The Azibo interface is good but my tenants have had poor experiences due to being charged when Azibo never informed them and payments not going through. Azibo also have no way to continue to add the cost of late fee when each day the late fee goes up. I am hoping with my honest constructive feedback that this product will improve. I will not give up yet.

What may be a free service for a… What may be a free service for a landlord is a costly disservice for a tenant. This is a small company that is not accredited with the BBB, and therefore there is no recourse for the tenant for a reasonable resolution to a problem. And the biggest problem with this company are small “glitches” that may not be glitches at all. For example, when attempting to pay directly from a checking account, the user automatically gets an “insufficient funds” message in red, causing an unnecessary call to the bank to resolve a transaction that isn’t resolvable because a transaction did not even occur. Rather, it’s an automated redirect to a debit card (linked to the same account) with almost a 3% “convenience fee.” And that payment method works glitch free. Worse that becomes a false signal to a landlord that you can’t pay and/or are a problematic tenant (if you are unwilling to change your payment method and pay an unnecessary fee). And that’s after an overpriced application fee (with a “convenience fee” attached)… overpriced insurance that is not optional, yet can otherwise be purchased for less than half on the open market… and on and on. And through it all the tenant has provided all of their personal information. So when renter-related spam comes out of nowhere, both phone and email… it is unsettling. Just how much user information does Azibo sell? But you can’t get any of the above resolved or answered because the customer service # is a personal voicemail (to someone with an echo that sounds like they’re working out of their home garage)… and no call back. Not for the tenant anyway. In summary, this company is a disservice that’s costly for the tenant. And it’s not fair - who has the free time to deal with a company like this?

Scam/Fraudulent Hi, I'm renting my home and decided to use Zibo app for my tenant. I submitted my information and verification. I recieved and email stating my account was deactivated after my tenant made a payment so I called to inquire why..The customer service rep said she would have security call me. I didn't hear anything so called day after and left message. Didn't get call so following day left message. No return call.. I then recieved an email stating that security will call me. It's now been a week. My new tenant went to request refund and now is unable to log in. This company verified my banking account two days prior to my tenant making payment and then suddenly after payment I'm deactivated. PLEASE DO NOT USE this Company!! FRAUDULENT Reported to justice.gov /criminal-fraud/report-fraud Please report your experience as well to above website.

The overall aspects of this website is… The overall aspects of this website is great, they have recently done an update that made one portion more difficult. And you're welcome to reach out to me for more information on that particular piece. The only way that I can see other than fixing the previous mentioned that this could be any better is if it was an actual app. Not a website or in addition to a website. As a landlord this has been absolutely fantastic very convenient for me as a landlord and for my tenants.