Excellent professional job of finding competitive landlord policy for my SFR investment property. Excellent professional job of finding me a replacement landlord policy for my investment property in Abq, NM. Had good experience to answer all of my questions and educate me on certain aspects. Calm demeanor, polite and customer oriented. Great job, really! Made my decision easy to make, saving myself over $165/year for standard Landlord policy on a SFR.

Excellent interface with a few bugs The Azibo interface is good but my tenants have had poor experiences due to being charged when Azibo never informed them and payments not going through. Azibo also have no way to continue to add the cost of late fee when each day the late fee goes up. I am hoping with my honest constructive feedback that this product will improve. I will not give up yet.

Does everything a landlord needs Azibo is constantly improving and adding to its product. They make little but important changes, such as greatly reducing the time it takes to receive deposits. Easy to use and does everything a landlord needs.

5-star service Azibo is a very user-friendly application to use. When I was setting up accounts, properties, and tenants and I had questions, customer service team was very prompt on their answers either on phone or email. They are very knowledgeable in the application and business and friendly. That is a 5-star service. Thank you!

What may be a free service for a… What may be a free service for a landlord is a costly disservice for a tenant. This is a small company that is not accredited with the BBB, and therefore there is no recourse for the tenant for a reasonable resolution to a problem. And the biggest problem with this company are small “glitches” that may not be glitches at all. For example, when attempting to pay directly from a checking account, the user automatically gets an “insufficient funds” message in red, causing an unnecessary call to the bank to resolve a transaction that isn’t resolvable because a transaction did not even occur. Rather, it’s an automated redirect to a debit card (linked to the same account) with almost a 3% “convenience fee.” And that payment method works glitch free. Worse that becomes a false signal to a landlord that you can’t pay and/or are a problematic tenant (if you are unwilling to change your payment method and pay an unnecessary fee). And that’s after an overpriced application fee (with a “convenience fee” attached)… overpriced insurance that is not optional, yet can otherwise be purchased for less than half on the open market… and on and on. And through it all the tenant has provided all of their personal information. So when renter-related spam comes out of nowhere, both phone and email… it is unsettling. Just how much user information does Azibo sell? But you can’t get any of the above resolved or answered because the customer service # is a personal voicemail (to someone with an echo that sounds like they’re working out of their home garage)… and no call back. Not for the tenant anyway. In summary, this company is a disservice that’s costly for the tenant. And it’s not fair - who has the free time to deal with a company like this?