Fransisco was awesome and fast Fransisco was awesome and fast. I am constantly getting double charges through various companies, sometimes it's technical and sometimes it's malicious, having a representative at your bank personally look out for you means a lot. It builds trust which is a big factor for me to stay with a bank. Thanks again.

Love their services Love their services, great options for a bank service and they offer cash back rewards and you can use your contributions to help save the planet.

An all around amazing and awesome online bank ! I love banking with Asdpiration ! I love using my Aspiration account ! Each and every time i have any questions, need any help/support with anything at all whatsoever, the customer service agents are pretty quick to respond to my inquiry and are always very helpful and extremely friendly and helpful. I have always had a very positive excperience any and every single time i have ever needed any assistance. Although I actually do have a couple different online bank accounts, my Aspiration account is honestly the one and only account I really use. I love the fact that every purchase and/or every time I swipe my card, it gives back to the environment by planting trees. I would definitely for sure 100% recommend this online bank to any and ervery one in the whole world !

UNACCEPTABLE Customer "Service" Absolutely unacceptable quality of customer service. I've been repeatedly calling and monitoring my emails for the mysterious "email regarding this matter containing the instructions to unlock my account" for weeks now. I don't why I chose to use Aspiration as my main banking institution but PLEASE BEWARE before you wind up like so many other people. Completely screwed by being locked out of your own account. The Philippines based called center "support" is nothing short of the bare minimum of care. Like WHAT DO I HAVE TO DO DO TO GET ACCESS TO MY FUNDS?! STOP TELLING ME TO RESPOND TO AN EMAIL THAT SIMPLY - DOES. NOT. EXIST. MY 4 YEAR OLD DAUGHTER DOESN'T UNDERSTAND WHY WE CANNOT PURCHASE FOOD!

Worst bank ever. This bank used to be awesome but has since gone seriously downhill the past few years. The customer service reps used to be English speakers, but now are impossible to understand. It takes them half a month to send a new debit card if it’s lost. Today I even had a representative turn off my debit card after I specifically said not to do that bc I’m a single mom and my child needed to get food. I’ve been on hold for an hour trying to speak with a representative.