UNACCEPTABLE Customer "Service" Absolutely unacceptable quality of customer service. I've been repeatedly calling and monitoring my emails for the mysterious "email regarding this matter containing the instructions to unlock my account" for weeks now. I don't why I chose to use Aspiration as my main banking institution but PLEASE BEWARE before you wind up like so many other people. Completely screwed by being locked out of your own account. The Philippines based called center "support" is nothing short of the bare minimum of care. Like WHAT DO I HAVE TO DO DO TO GET ACCESS TO MY FUNDS?! STOP TELLING ME TO RESPOND TO AN EMAIL THAT SIMPLY - DOES. NOT. EXIST. MY 4 YEAR OLD DAUGHTER DOESN'T UNDERSTAND WHY WE CANNOT PURCHASE FOOD!

An all around amazing and awesome online bank ! I love banking with Asdpiration ! I love using my Aspiration account ! Each and every time i have any questions, need any help/support with anything at all whatsoever, the customer service agents are pretty quick to respond to my inquiry and are always very helpful and extremely friendly and helpful. I have always had a very positive excperience any and every single time i have ever needed any assistance. Although I actually do have a couple different online bank accounts, my Aspiration account is honestly the one and only account I really use. I love the fact that every purchase and/or every time I swipe my card, it gives back to the environment by planting trees. I would definitely for sure 100% recommend this online bank to any and ervery one in the whole world !

Kind Kind, friendly and knowledgeable. Really cared about the problem l was experiencing and solving it.

Transaction Dispute Customer service was exceptional and supported my needs, helping to get my issue handled with care.

Calling Aspiration customer service is… Calling Aspiration customer service is always a pleasant experience Prompts are clear & you have access to a live person in minutes which respects your time with efficiency. There's never any saccharine coated small talk always down to business & clear prompt explanations .As former customer service manager I am always impressed & grateful for Aspiration's staff.