Mark Gresham
GBAspiration has always been helpful in… Aspiration has always been helpful in the few years I have been a member. I never have any issue with deposits, transfers or using my spend card. I always recommend them to friends when the subject comes up.
Scout
GBCustomer service 10/10, usability 3/10 My customer service rep was fantastic. However, being made aware that Aspiration is incompatible with GoFundMe was unthinkable. After two years with this bank, I will be getting a card at a different one that allows me to donate to those in need. I've had to resort to venmoing friends who can donate for me. It's absurd.
Herbert
GBThe Customer Service Agent was… The Customer Service Agent was courteous and helpful. He answered my question with dignity and respect.
Nick Young
GBUNACCEPTABLE Customer "Service" Absolutely unacceptable quality of customer service. I've been repeatedly calling and monitoring my emails for the mysterious "email regarding this matter containing the instructions to unlock my account" for weeks now. I don't why I chose to use Aspiration as my main banking institution but PLEASE BEWARE before you wind up like so many other people. Completely screwed by being locked out of your own account. The Philippines based called center "support" is nothing short of the bare minimum of care. Like WHAT DO I HAVE TO DO DO TO GET ACCESS TO MY FUNDS?! STOP TELLING ME TO RESPOND TO AN EMAIL THAT SIMPLY - DOES. NOT. EXIST. MY 4 YEAR OLD DAUGHTER DOESN'T UNDERSTAND WHY WE CANNOT PURCHASE FOOD!
Katrina Stewart
GBAspiration helpshelps ffest carbon… Aspiration helps to alleviate the burden of fuel emissions from the planet and your conscience by donating money to CO2 offset for every gallon of gas purchased with your debit or credit card. I believe it is actually a credit union rather than a conventional bank. Why wouldn't you keep your money with them? Also, please give Rocky from the Philippines a raise.