Cassidy Waters
GBAspiration rocks Aspiration rocks! The customer service is efficient and friendly. I've never had to wait long if an issue occurs and the problem is always solved fast and painlessly.
Nick Young
GBUNACCEPTABLE Customer "Service" Absolutely unacceptable quality of customer service. I've been repeatedly calling and monitoring my emails for the mysterious "email regarding this matter containing the instructions to unlock my account" for weeks now. I don't why I chose to use Aspiration as my main banking institution but PLEASE BEWARE before you wind up like so many other people. Completely screwed by being locked out of your own account. The Philippines based called center "support" is nothing short of the bare minimum of care. Like WHAT DO I HAVE TO DO DO TO GET ACCESS TO MY FUNDS?! STOP TELLING ME TO RESPOND TO AN EMAIL THAT SIMPLY - DOES. NOT. EXIST. MY 4 YEAR OLD DAUGHTER DOESN'T UNDERSTAND WHY WE CANNOT PURCHASE FOOD!
Herbert
GBThe Customer Service Agent was… The Customer Service Agent was courteous and helpful. He answered my question with dignity and respect.
Bookie Bookie
GBModel Standards : Angelica Went Above And Beyond To Meet… Angelica Went Above And Beyond To Meet My Customer Service Needs !! Love Her To Death, Promo Her !!
Scout
GBCustomer service 10/10, usability 3/10 My customer service rep was fantastic. However, being made aware that Aspiration is incompatible with GoFundMe was unthinkable. After two years with this bank, I will be getting a card at a different one that allows me to donate to those in need. I've had to resort to venmoing friends who can donate for me. It's absurd.