Jennifer Schwarzenberg
GBKind Kind, friendly and knowledgeable. Really cared about the problem l was experiencing and solving it.
Brian Mcbride
GBAspiration is an efficent well running Aspiration is an efficent well running, well organized economically friendly way to do your day to day banking.
Scout
GBCustomer service 10/10, usability 3/10 My customer service rep was fantastic. However, being made aware that Aspiration is incompatible with GoFundMe was unthinkable. After two years with this bank, I will be getting a card at a different one that allows me to donate to those in need. I've had to resort to venmoing friends who can donate for me. It's absurd.
Nichole Norris
GBWorst bank ever. This bank used to be awesome but has since gone seriously downhill the past few years. The customer service reps used to be English speakers, but now are impossible to understand. It takes them half a month to send a new debit card if it’s lost. Today I even had a representative turn off my debit card after I specifically said not to do that bc I’m a single mom and my child needed to get food. I’ve been on hold for an hour trying to speak with a representative.
Sydney Heard
GBTransaction Dispute Customer service was exceptional and supported my needs, helping to get my issue handled with care.