Nick Young
GBUNACCEPTABLE Customer "Service" Absolutely unacceptable quality of customer service. I've been repeatedly calling and monitoring my emails for the mysterious "email regarding this matter containing the instructions to unlock my account" for weeks now. I don't why I chose to use Aspiration as my main banking institution but PLEASE BEWARE before you wind up like so many other people. Completely screwed by being locked out of your own account. The Philippines based called center "support" is nothing short of the bare minimum of care. Like WHAT DO I HAVE TO DO DO TO GET ACCESS TO MY FUNDS?! STOP TELLING ME TO RESPOND TO AN EMAIL THAT SIMPLY - DOES. NOT. EXIST. MY 4 YEAR OLD DAUGHTER DOESN'T UNDERSTAND WHY WE CANNOT PURCHASE FOOD!
Mark Gresham
GBAspiration has always been helpful in… Aspiration has always been helpful in the few years I have been a member. I never have any issue with deposits, transfers or using my spend card. I always recommend them to friends when the subject comes up.
Herbert
GBThe Customer Service Agent was… The Customer Service Agent was courteous and helpful. He answered my question with dignity and respect.
Sydney Heard
GBTransaction Dispute Customer service was exceptional and supported my needs, helping to get my issue handled with care.
Joe
GBGreat bank to bank with I had to dispute a transaction and I reached out and get Aspiration to help. They took care of it in a timely manner and is always ready to help. I have been a customer more since 2019 and that was my only issue and I know my money is safe and they take pride in everything they do