Nichole Norris
GBWorst bank ever. This bank used to be awesome but has since gone seriously downhill the past few years. The customer service reps used to be English speakers, but now are impossible to understand. It takes them half a month to send a new debit card if it’s lost. Today I even had a representative turn off my debit card after I specifically said not to do that bc I’m a single mom and my child needed to get food. I’ve been on hold for an hour trying to speak with a representative.
Jennifer Schwarzenberg
GBKind Kind, friendly and knowledgeable. Really cared about the problem l was experiencing and solving it.
Katrina Stewart
GBAspiration helpshelps ffest carbon… Aspiration helps to alleviate the burden of fuel emissions from the planet and your conscience by donating money to CO2 offset for every gallon of gas purchased with your debit or credit card. I believe it is actually a credit union rather than a conventional bank. Why wouldn't you keep your money with them? Also, please give Rocky from the Philippines a raise.
Scout
GBCustomer service 10/10, usability 3/10 My customer service rep was fantastic. However, being made aware that Aspiration is incompatible with GoFundMe was unthinkable. After two years with this bank, I will be getting a card at a different one that allows me to donate to those in need. I've had to resort to venmoing friends who can donate for me. It's absurd.
e castle
GBFransisco was awesome and fast Fransisco was awesome and fast. I am constantly getting double charges through various companies, sometimes it's technical and sometimes it's malicious, having a representative at your bank personally look out for you means a lot. It builds trust which is a big factor for me to stay with a bank. Thanks again.