Great service It had everything to do with our loan officer, Corey McConnell. It is very rare nowadays to come across someone that is genuine and personable, while maintaining high standards of professionalism. I work in healthcare, so I'm very familiar with performance standards and client satisfaction. I must say that Corey exceeded my expectations on every level. I never felt rushed. He was very knowledgeable and answered all of my questions in a timely manner. Most of all, he was very accessible and personable. I felt like I could contact him after hours if needed, due to my work schedule. When we did talk, we even got off topic several times, talked about family which was very nice. If Cardinal Financial has more personnel like Corey, keep it up. People like him are hard to come by, and people like him do make a difference.

DO NOT WASTE YOUR TIME HERE DO NOT WASTE YOUR TIME HERE, as we have learned the hard way… closing date after closing date after closing date…. As lock rate fees climb climb climb. Poor communication…. At its worse. We were told our appraisal fee was refundable, yet now we have made NUMEROUS attempts by phone and email with NO REPLY! Poor poor service and total lack of communication. Beware this lender!

Ask for Cinthia! Cinthia is very prompt, friendly, and helpful! Great experience! I felt sometimes, like I was bothering her, and she assured me everytime that she is here to help. Definitely appreciate that, with being a nervous, unknowing, first time home buyer! She made a nice, smooth transition for me.

Steve makes every step of the process… Steve makes every step of the process manageable. He communicates with his clients through each step and he is quickly available to answer any questions you might have. He values his clients like family and works hard to make home loans/refinancing possible. I would recommend him to help anyone who is looking to purchase a home or to refinance their existing home.

I am a RE agent dealing with an out of… I am a RE agent dealing with an out of state buyer using this company. Almost ZERO communication regarding whom to contact & important deadlines! -The LO I was told was handling it...was not. I wasn't given the name of the correct contact person until I did a lot of digging after being ghosted -Appraisal deadline: if the buyer doesn't get the appraisal back in time for the deadline, they are legally liable to pay the offer amount regardless of whether it appraises! (Do they CARE about their customers?) I called the appraiser to find out when it was submitted because the person I was in contact with, didn't know where it was. I told them that they DID have the appraisal, because she had sent it to them right away after doing it, (Then it was "magically" found) -LC deadline. I know many states don't have this, but if you have a license to operate in a state, you'd better know what that state's contracts require! And not wait till nagged to provide the documentation by the deadline...to the correct parties. (Don't act as if it doesn't matter!) -Did not really do anything of their own initiative regarding getting important info & docs to me -Interest rates are less than stunning. The buyer could have saved as much as 2 percent if they'd used a different lender...