The most predatory lender out there do not get a loan with this company The payment portal is a constant pain in the a$$. I try to use it and it tells me it’s the wrong email every time. Then I call and get hung up on repeatedly. My favorite so far has been going to the payment portal on the 18th of January when my bill was due the 22nd and it not working then calling over and over, mailing a letter asking why I can’t get a person on the phone or the online payment to work. When I emailed I got an automated response the first four times. Finally on February 9th 2024 I get an email so I call and get a live person that doesn’t hang up only to be transferred to a rude guy. Rude guy then tells me that they are going to charge off my account. If you’re not going to provide a consistent way for people to make payments you shouldn’t expect to be paid.

Very good company to get financing on… Very good company to get financing on side by side polaris 570.Very bad when u go to your own credit union to get a loan an they wouldn't financing for u.But guess what roadrunner did for me so thank u roadrunner for getting me financing.they are the best one out there to do business with.cord credit union stay away from them I been banking with them for 5 year,that is sorry business. They won't finance me because doctor bills but guess what roadrunner will thanks again.

1 star is 1 too many If I could give 0 stars, I would. Horrible customer service, wasn't notified that a payment was reversed (for no known reason and I have notifications via email, phone and text setup) and they charged late fees and additional interest while I was trying to pay the loan off. The payment was supposedly reversed days ago, so $47 additional interest and a late fee tacked on without notification after the reversal. The only way I knew about it was because the funds weren't taken out of my bank account. I tried to talk with a customer service rep and said they will not return that money because it's not "what they do". Corrupt way to do business, if you ask me. DO NOT GET A LOAN FROM THESE PEOPLE.

A lender that has structured themselves around F&I mgr needs! Clearly! From getting on-boarded with Theo, to approval and funding issues shared with my Fabulous Dealer Succuess Manager Mehila, Roadrunner has made my F&I life easier. The portal is simple to navigate, although data entry is somewhat aggravating if you're in a hurry due to the fact that entries sometimes auto-place to the next block, and other times it doesn't. But that's the worst thing about Roadrunner. The deal structure page has eliminated my need for a calculator; it tells you in real time what your backend budget is as you change things around. You don't have to do a thing but plan your attack! Funding is dang-near immediate. Contracting is modern age. Absolutely great customer service. Quick. And clearly there's a culture to get your problem fixed now. Lovem. And my Sheffield rep wants to know why my business with them has plummeted.

Way to go, Felicia!… My checking account number was incorrect on my account, so it couldn’t draw the payment from my bank. I was on the road to Chicago while trying to get it straight and unable to access the website. Felicia was awesome! She was able to get everything corrected while we were on the phone, so I won’t have to worry about it while I’m away from home. She was very friendly, courteous, and listened to what I needed. I wish I could have this good of an experience with all my creditors.