Martin Kimball
GBI work with numerous finance companies… I work with numerous finance companies and Roadrunner is by far the easiest to work with. Ease of application and the speed of replies far exceeds other companies. Agents are very friendly and knowledgeable.
Rosetta Abbott-Geis
GBWay to go, Felicia!… My checking account number was incorrect on my account, so it couldn’t draw the payment from my bank. I was on the road to Chicago while trying to get it straight and unable to access the website. Felicia was awesome! She was able to get everything corrected while we were on the phone, so I won’t have to worry about it while I’m away from home. She was very friendly, courteous, and listened to what I needed. I wish I could have this good of an experience with all my creditors.
Dan
GBShanice was top-notch Shanice was top notch. She was informative and detailed in her explanation of what needed to be done to fix my problem. While going through everything we found out the email I had was no longer valid and part of the reason I wasn’t receiving emails. She fixed that while we were on the phone. It was excellent customer service and I thank her for her help during this rough time in my life. It is appreciated as are you, Roadrunner Dan Wrider
Marc Ellis
GBI've been a licensed dealer for many… I've been a licensed dealer for many years and I cannot tell you how pleased I am with the help, the simplicity and the expediency of Roadrunner Financial's platform. I look forward to working with them as often as possible in the years to come. Thank you for such a great experience.
NHHockey
GBFantastic service Fantastic service. Great communication, very understanding when you are a new customer and not used to system. If you have any issues at all I encourage you to explain your situation and they will work with you to help you navigate. I was very frustrated because I was getting a call about my bill but my seller had not sent the paperwork so I didn’t know how to pay my loan. Roadrunner was both patient and kind. They helped me navigate and made me feel very valued. Be patient and kind and you will get it back 100fold.