Roadrunner Financial

116 West 32nd St, 9th Floor, 10001, New York, United States
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4.40
Based on 20 Reviews

5

85.00%

4

0.00%

3

0.00%

2

0.00%

1

15.00%
About Roadrunner Financial

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Maximum Motorsports
GB

Maximum Motorsports My name is Melody Calcano. I am the Finance Manager at Maximum Motorsports in Riverhead, NY. I can say with certainty that I highly recommend Roadrunner Financial to any Dealer looking to increase sales and revenue. They are more than a pleasure to work with and fund extremely fast. We sell fun here at Maximum Motorsports, and Roadrunner Financial has made it that much easier for us to make more people happy riding out on the new bike of our dreams. The only thing I wish for Roadrunner Financial to do is partner with each brand I carry. That would make them absolutely complete!

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David Danku
GB

A lender that has structured themselves around F&I mgr needs! Clearly! From getting on-boarded with Theo, to approval and funding issues shared with my Fabulous Dealer Succuess Manager Mehila, Roadrunner has made my F&I life easier. The portal is simple to navigate, although data entry is somewhat aggravating if you're in a hurry due to the fact that entries sometimes auto-place to the next block, and other times it doesn't. But that's the worst thing about Roadrunner. The deal structure page has eliminated my need for a calculator; it tells you in real time what your backend budget is as you change things around. You don't have to do a thing but plan your attack! Funding is dang-near immediate. Contracting is modern age. Absolutely great customer service. Quick. And clearly there's a culture to get your problem fixed now. Lovem. And my Sheffield rep wants to know why my business with them has plummeted.

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Victoria Watts
GB

The most predatory lender out there do not get a loan with this company The payment portal is a constant pain in the a$$. I try to use it and it tells me it’s the wrong email every time. Then I call and get hung up on repeatedly. My favorite so far has been going to the payment portal on the 18th of January when my bill was due the 22nd and it not working then calling over and over, mailing a letter asking why I can’t get a person on the phone or the online payment to work. When I emailed I got an automated response the first four times. Finally on February 9th 2024 I get an email so I call and get a live person that doesn’t hang up only to be transferred to a rude guy. Rude guy then tells me that they are going to charge off my account. If you’re not going to provide a consistent way for people to make payments you shouldn’t expect to be paid.

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Xoso
GB

Above and beyond! Above and beyond! Great customer service, kind and knowledgeable. My dear, she was able to give me a solution . Even thinking out of box!!! Thank you very much 🙏

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Jarod-Joy Villapando
GB

Great call team! I spoke with Shay, Jasslyn, Felicia and supervisor Latoya to help me pay off my loan as early as I could and they all were very informative, helpful and friendly. They all went out of their way to get me the documents I needed for the paid in full letter. I can’t thank you all enough!

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