Will
GBAmazing customer service Amazing customer service, very helpful and knowledgeable through out the loan process. Wether you call or use their online chat service to talk with a representative they are very courteous and helpful. Have my loan set up for automatic drafts and have not had any issues. Want to say thank you for all the help this company has done.
Maximum Motorsports
GBMaximum Motorsports My name is Melody Calcano. I am the Finance Manager at Maximum Motorsports in Riverhead, NY. I can say with certainty that I highly recommend Roadrunner Financial to any Dealer looking to increase sales and revenue. They are more than a pleasure to work with and fund extremely fast. We sell fun here at Maximum Motorsports, and Roadrunner Financial has made it that much easier for us to make more people happy riding out on the new bike of our dreams. The only thing I wish for Roadrunner Financial to do is partner with each brand I carry. That would make them absolutely complete!
Xoso
GBAbove and beyond! Above and beyond! Great customer service, kind and knowledgeable. My dear, she was able to give me a solution . Even thinking out of box!!! Thank you very much 🙏
NHHockey
GBFantastic service Fantastic service. Great communication, very understanding when you are a new customer and not used to system. If you have any issues at all I encourage you to explain your situation and they will work with you to help you navigate. I was very frustrated because I was getting a call about my bill but my seller had not sent the paperwork so I didn’t know how to pay my loan. Roadrunner was both patient and kind. They helped me navigate and made me feel very valued. Be patient and kind and you will get it back 100fold.
Caitlin J Krockenberger
GB1 star is 1 too many If I could give 0 stars, I would. Horrible customer service, wasn't notified that a payment was reversed (for no known reason and I have notifications via email, phone and text setup) and they charged late fees and additional interest while I was trying to pay the loan off. The payment was supposedly reversed days ago, so $47 additional interest and a late fee tacked on without notification after the reversal. The only way I knew about it was because the funds weren't taken out of my bank account. I tried to talk with a customer service rep and said they will not return that money because it's not "what they do". Corrupt way to do business, if you ask me. DO NOT GET A LOAN FROM THESE PEOPLE.