1 star is 1 too many If I could give 0 stars, I would. Horrible customer service, wasn't notified that a payment was reversed (for no known reason and I have notifications via email, phone and text setup) and they charged late fees and additional interest while I was trying to pay the loan off. The payment was supposedly reversed days ago, so $47 additional interest and a late fee tacked on without notification after the reversal. The only way I knew about it was because the funds weren't taken out of my bank account. I tried to talk with a customer service rep and said they will not return that money because it's not "what they do". Corrupt way to do business, if you ask me. DO NOT GET A LOAN FROM THESE PEOPLE.

Roadrunner offers a great program Roadrunner offers a great program! Very east and fast process from app to funding in less than an hour. Easy to sign contracts sent through email. Funding docs uploaded on site. All customer service is always friendly, fast, and ready to help! Would recommend to any dealers looking for a great funding source!

Shanice was top-notch Shanice was top notch. She was informative and detailed in her explanation of what needed to be done to fix my problem. While going through everything we found out the email I had was no longer valid and part of the reason I wasn’t receiving emails. She fixed that while we were on the phone. It was excellent customer service and I thank her for her help during this rough time in my life. It is appreciated as are you, Roadrunner Dan Wrider

Amazing customer service Amazing customer service, very helpful and knowledgeable through out the loan process. Wether you call or use their online chat service to talk with a representative they are very courteous and helpful. Have my loan set up for automatic drafts and have not had any issues. Want to say thank you for all the help this company has done.

It was great It was great! I love working with Roadrunner. They provide excellent customer service, and great funding options. I think my favorite things about roadrunner include the ability to fund those with slightly challenged credit with a real loan rather than a lease, and also how far back they can go on pre-owned units. Thank you guys