Roadrunner Financial

116 West 32nd St, 9th Floor, 10001, New York, United States
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4.40
Based on 20 Reviews

5

85.00%

4

0.00%

3

0.00%

2

0.00%

1

15.00%
About Roadrunner Financial

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Frank Mares
GB

DEALER FEEDBACK We've partnered with Road Runner for over a year now and couldn't be happier with the new programs they've rolled out over the past several months. The new programs have benefitted the dealership and helped customers get the units they desire. From becoming a prime lender for Can Am to expanding the units that RR will finance, it's been great. With the help of Diana, our regional sales rep, she's gone above and beyond and couldn't be happier to have her on our side. She's a great asset to Road Runner. We're looking forward to see what else RR has to offer this year.

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Dan
GB

Shanice was top-notch Shanice was top notch. She was informative and detailed in her explanation of what needed to be done to fix my problem. While going through everything we found out the email I had was no longer valid and part of the reason I wasn’t receiving emails. She fixed that while we were on the phone. It was excellent customer service and I thank her for her help during this rough time in my life. It is appreciated as are you, Roadrunner Dan Wrider

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Caitlin J Krockenberger
GB

1 star is 1 too many If I could give 0 stars, I would. Horrible customer service, wasn't notified that a payment was reversed (for no known reason and I have notifications via email, phone and text setup) and they charged late fees and additional interest while I was trying to pay the loan off. The payment was supposedly reversed days ago, so $47 additional interest and a late fee tacked on without notification after the reversal. The only way I knew about it was because the funds weren't taken out of my bank account. I tried to talk with a customer service rep and said they will not return that money because it's not "what they do". Corrupt way to do business, if you ask me. DO NOT GET A LOAN FROM THESE PEOPLE.

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Maximum Motorsports
GB

Maximum Motorsports My name is Melody Calcano. I am the Finance Manager at Maximum Motorsports in Riverhead, NY. I can say with certainty that I highly recommend Roadrunner Financial to any Dealer looking to increase sales and revenue. They are more than a pleasure to work with and fund extremely fast. We sell fun here at Maximum Motorsports, and Roadrunner Financial has made it that much easier for us to make more people happy riding out on the new bike of our dreams. The only thing I wish for Roadrunner Financial to do is partner with each brand I carry. That would make them absolutely complete!

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NHHockey
GB

Fantastic service Fantastic service. Great communication, very understanding when you are a new customer and not used to system. If you have any issues at all I encourage you to explain your situation and they will work with you to help you navigate. I was very frustrated because I was getting a call about my bill but my seller had not sent the paperwork so I didn’t know how to pay my loan. Roadrunner was both patient and kind. They helped me navigate and made me feel very valued. Be patient and kind and you will get it back 100fold.

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