Fantastic service Fantastic service. Great communication, very understanding when you are a new customer and not used to system. If you have any issues at all I encourage you to explain your situation and they will work with you to help you navigate. I was very frustrated because I was getting a call about my bill but my seller had not sent the paperwork so I didn’t know how to pay my loan. Roadrunner was both patient and kind. They helped me navigate and made me feel very valued. Be patient and kind and you will get it back 100fold.

Above and beyond! Above and beyond! Great customer service, kind and knowledgeable. My dear, she was able to give me a solution . Even thinking out of box!!! Thank you very much 🙏

1 star is 1 too many If I could give 0 stars, I would. Horrible customer service, wasn't notified that a payment was reversed (for no known reason and I have notifications via email, phone and text setup) and they charged late fees and additional interest while I was trying to pay the loan off. The payment was supposedly reversed days ago, so $47 additional interest and a late fee tacked on without notification after the reversal. The only way I knew about it was because the funds weren't taken out of my bank account. I tried to talk with a customer service rep and said they will not return that money because it's not "what they do". Corrupt way to do business, if you ask me. DO NOT GET A LOAN FROM THESE PEOPLE.

DEALER FEEDBACK We've partnered with Road Runner for over a year now and couldn't be happier with the new programs they've rolled out over the past several months. The new programs have benefitted the dealership and helped customers get the units they desire. From becoming a prime lender for Can Am to expanding the units that RR will finance, it's been great. With the help of Diana, our regional sales rep, she's gone above and beyond and couldn't be happier to have her on our side. She's a great asset to Road Runner. We're looking forward to see what else RR has to offer this year.

We use Roadrunner Financial everytime a… We use Roadrunner Financial everytime a customer wants to finance a product that we sell. The convenience of knowing an answer of approval in minutes is what its all about. The ease of having all the documents sent to our email is very convenient as well. We can essentially have a prime customer in and out in about 15 minutes. With other company's it doesnt work like that.