Fantastic service Fantastic service. Great communication, very understanding when you are a new customer and not used to system. If you have any issues at all I encourage you to explain your situation and they will work with you to help you navigate. I was very frustrated because I was getting a call about my bill but my seller had not sent the paperwork so I didn’t know how to pay my loan. Roadrunner was both patient and kind. They helped me navigate and made me feel very valued. Be patient and kind and you will get it back 100fold.

I work with numerous finance companies… I work with numerous finance companies and Roadrunner is by far the easiest to work with. Ease of application and the speed of replies far exceeds other companies. Agents are very friendly and knowledgeable.

We use Roadrunner Financial everytime a… We use Roadrunner Financial everytime a customer wants to finance a product that we sell. The convenience of knowing an answer of approval in minutes is what its all about. The ease of having all the documents sent to our email is very convenient as well. We can essentially have a prime customer in and out in about 15 minutes. With other company's it doesnt work like that.

A lender that has structured themselves around F&I mgr needs! Clearly! From getting on-boarded with Theo, to approval and funding issues shared with my Fabulous Dealer Succuess Manager Mehila, Roadrunner has made my F&I life easier. The portal is simple to navigate, although data entry is somewhat aggravating if you're in a hurry due to the fact that entries sometimes auto-place to the next block, and other times it doesn't. But that's the worst thing about Roadrunner. The deal structure page has eliminated my need for a calculator; it tells you in real time what your backend budget is as you change things around. You don't have to do a thing but plan your attack! Funding is dang-near immediate. Contracting is modern age. Absolutely great customer service. Quick. And clearly there's a culture to get your problem fixed now. Lovem. And my Sheffield rep wants to know why my business with them has plummeted.

Shanice was top-notch Shanice was top notch. She was informative and detailed in her explanation of what needed to be done to fix my problem. While going through everything we found out the email I had was no longer valid and part of the reason I wasn’t receiving emails. She fixed that while we were on the phone. It was excellent customer service and I thank her for her help during this rough time in my life. It is appreciated as are you, Roadrunner Dan Wrider