Roadrunner Financial

116 West 32nd St, 9th Floor, 10001, New York, United States
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4.40
Based on 20 Reviews

5

85.00%

4

0.00%

3

0.00%

2

0.00%

1

15.00%
About Roadrunner Financial

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Will
GB

Amazing customer service Amazing customer service, very helpful and knowledgeable through out the loan process. Wether you call or use their online chat service to talk with a representative they are very courteous and helpful. Have my loan set up for automatic drafts and have not had any issues. Want to say thank you for all the help this company has done.

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Jarod-Joy Villapando
GB

Great call team! I spoke with Shay, Jasslyn, Felicia and supervisor Latoya to help me pay off my loan as early as I could and they all were very informative, helpful and friendly. They all went out of their way to get me the documents I needed for the paid in full letter. I can’t thank you all enough!

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Caitlin J Krockenberger
GB

1 star is 1 too many If I could give 0 stars, I would. Horrible customer service, wasn't notified that a payment was reversed (for no known reason and I have notifications via email, phone and text setup) and they charged late fees and additional interest while I was trying to pay the loan off. The payment was supposedly reversed days ago, so $47 additional interest and a late fee tacked on without notification after the reversal. The only way I knew about it was because the funds weren't taken out of my bank account. I tried to talk with a customer service rep and said they will not return that money because it's not "what they do". Corrupt way to do business, if you ask me. DO NOT GET A LOAN FROM THESE PEOPLE.

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Maximum Motorsports
GB

Maximum Motorsports My name is Melody Calcano. I am the Finance Manager at Maximum Motorsports in Riverhead, NY. I can say with certainty that I highly recommend Roadrunner Financial to any Dealer looking to increase sales and revenue. They are more than a pleasure to work with and fund extremely fast. We sell fun here at Maximum Motorsports, and Roadrunner Financial has made it that much easier for us to make more people happy riding out on the new bike of our dreams. The only thing I wish for Roadrunner Financial to do is partner with each brand I carry. That would make them absolutely complete!

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Victoria Watts
GB

The most predatory lender out there do not get a loan with this company The payment portal is a constant pain in the a$$. I try to use it and it tells me it’s the wrong email every time. Then I call and get hung up on repeatedly. My favorite so far has been going to the payment portal on the 18th of January when my bill was due the 22nd and it not working then calling over and over, mailing a letter asking why I can’t get a person on the phone or the online payment to work. When I emailed I got an automated response the first four times. Finally on February 9th 2024 I get an email so I call and get a live person that doesn’t hang up only to be transferred to a rude guy. Rude guy then tells me that they are going to charge off my account. If you’re not going to provide a consistent way for people to make payments you shouldn’t expect to be paid.

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