Rosetta Abbott-Geis
GBWay to go, Felicia!… My checking account number was incorrect on my account, so it couldn’t draw the payment from my bank. I was on the road to Chicago while trying to get it straight and unable to access the website. Felicia was awesome! She was able to get everything corrected while we were on the phone, so I won’t have to worry about it while I’m away from home. She was very friendly, courteous, and listened to what I needed. I wish I could have this good of an experience with all my creditors.
Kim
GBRoadrunner offers a great program Roadrunner offers a great program! Very east and fast process from app to funding in less than an hour. Easy to sign contracts sent through email. Funding docs uploaded on site. All customer service is always friendly, fast, and ready to help! Would recommend to any dealers looking for a great funding source!
David Danku
GBA lender that has structured themselves around F&I mgr needs! Clearly! From getting on-boarded with Theo, to approval and funding issues shared with my Fabulous Dealer Succuess Manager Mehila, Roadrunner has made my F&I life easier. The portal is simple to navigate, although data entry is somewhat aggravating if you're in a hurry due to the fact that entries sometimes auto-place to the next block, and other times it doesn't. But that's the worst thing about Roadrunner. The deal structure page has eliminated my need for a calculator; it tells you in real time what your backend budget is as you change things around. You don't have to do a thing but plan your attack! Funding is dang-near immediate. Contracting is modern age. Absolutely great customer service. Quick. And clearly there's a culture to get your problem fixed now. Lovem. And my Sheffield rep wants to know why my business with them has plummeted.
Dan
GBShanice was top-notch Shanice was top notch. She was informative and detailed in her explanation of what needed to be done to fix my problem. While going through everything we found out the email I had was no longer valid and part of the reason I wasn’t receiving emails. She fixed that while we were on the phone. It was excellent customer service and I thank her for her help during this rough time in my life. It is appreciated as are you, Roadrunner Dan Wrider
Caleb Barnett
GBIt was great It was great! I love working with Roadrunner. They provide excellent customer service, and great funding options. I think my favorite things about roadrunner include the ability to fund those with slightly challenged credit with a real loan rather than a lease, and also how far back they can go on pre-owned units. Thank you guys