Jarod-Joy Villapando
GBGreat call team! I spoke with Shay, Jasslyn, Felicia and supervisor Latoya to help me pay off my loan as early as I could and they all were very informative, helpful and friendly. They all went out of their way to get me the documents I needed for the paid in full letter. I can’t thank you all enough!
Dan
GBShanice was top-notch Shanice was top notch. She was informative and detailed in her explanation of what needed to be done to fix my problem. While going through everything we found out the email I had was no longer valid and part of the reason I wasn’t receiving emails. She fixed that while we were on the phone. It was excellent customer service and I thank her for her help during this rough time in my life. It is appreciated as are you, Roadrunner Dan Wrider
Martin Kimball
GBI work with numerous finance companies… I work with numerous finance companies and Roadrunner is by far the easiest to work with. Ease of application and the speed of replies far exceeds other companies. Agents are very friendly and knowledgeable.
Marc Ellis
GBI've been a licensed dealer for many… I've been a licensed dealer for many years and I cannot tell you how pleased I am with the help, the simplicity and the expediency of Roadrunner Financial's platform. I look forward to working with them as often as possible in the years to come. Thank you for such a great experience.
Caitlin J Krockenberger
GB1 star is 1 too many If I could give 0 stars, I would. Horrible customer service, wasn't notified that a payment was reversed (for no known reason and I have notifications via email, phone and text setup) and they charged late fees and additional interest while I was trying to pay the loan off. The payment was supposedly reversed days ago, so $47 additional interest and a late fee tacked on without notification after the reversal. The only way I knew about it was because the funds weren't taken out of my bank account. I tried to talk with a customer service rep and said they will not return that money because it's not "what they do". Corrupt way to do business, if you ask me. DO NOT GET A LOAN FROM THESE PEOPLE.