The most predatory lender out there do not get a loan with this company The payment portal is a constant pain in the a$$. I try to use it and it tells me it’s the wrong email every time. Then I call and get hung up on repeatedly. My favorite so far has been going to the payment portal on the 18th of January when my bill was due the 22nd and it not working then calling over and over, mailing a letter asking why I can’t get a person on the phone or the online payment to work. When I emailed I got an automated response the first four times. Finally on February 9th 2024 I get an email so I call and get a live person that doesn’t hang up only to be transferred to a rude guy. Rude guy then tells me that they are going to charge off my account. If you’re not going to provide a consistent way for people to make payments you shouldn’t expect to be paid.

I work with numerous finance companies… I work with numerous finance companies and Roadrunner is by far the easiest to work with. Ease of application and the speed of replies far exceeds other companies. Agents are very friendly and knowledgeable.

Shanice was top-notch Shanice was top notch. She was informative and detailed in her explanation of what needed to be done to fix my problem. While going through everything we found out the email I had was no longer valid and part of the reason I wasn’t receiving emails. She fixed that while we were on the phone. It was excellent customer service and I thank her for her help during this rough time in my life. It is appreciated as are you, Roadrunner Dan Wrider

Way to go, Felicia!… My checking account number was incorrect on my account, so it couldn’t draw the payment from my bank. I was on the road to Chicago while trying to get it straight and unable to access the website. Felicia was awesome! She was able to get everything corrected while we were on the phone, so I won’t have to worry about it while I’m away from home. She was very friendly, courteous, and listened to what I needed. I wish I could have this good of an experience with all my creditors.

I have my loan through Roadrunner… I have my loan through Roadrunner Financial. I also work in a finance offer Roadrunner and it is a pleasure working with them on both sides. Thank you for always make things easy Roadrunner!!