Fast, Professional and Reliable! I needed a personal loan to purchase a vehicle timely. I contacted Springleaf and worked with a very professional and personable rep. Bridget. She was extremely helpful and assisted me with securing the loan for the exact amount needed for my purchase! She expedited my paperwork and processed my loan within a few days. I really appreciate her and this company for their willingness to help. The only reason I'm not rating 5 Stars was not very happy with my loan rate, but am good with the terms and payment plan. I highly recommend this office and staff in Corona!

Poor Customer Support Don't bother doing business with them even after they merge with One Main. They can not handle their paperwork and make false promises. I have waited forever for a simple payoff letter which I still don't have. My closing date for a refinance was cancelled due to this which caused a drop in my credit score also. They say they will fax within 24 to 48 hours, but they don't. Withholding my documentation is against the law, and I intend to follow though with state and federal banking commissions.

Best of the breed You will find Springleaf to be much more customer-focused, like you'd expect from a trusted banker. Great rates considering my low credit score, fast service, and none of the scammery that other lenders try to pull (you know the type - it's like Vinny the loanshark at some of these outfits). Very happy with them.

Amazing! Shibi was so friendly and the team was very responsive!

Excellent Excellent Service!! We applied for a loan online, within minutes we were called. BrendaLiz M. (@ the Waters, Tampa, FL location) was wonderful, courteous and professional. She made us feel important and part of her family. Knowing that its stressful applying for any loan she made it a breeze, and not only that she fought for us. Brendaliz answered all our questions even though we thought they were insignificant she didn't hesitate nor made see like a "duh" moment. She is truly a great example of what customer service should be AWESOME!. Thank-you Brendaliz!!