Shibi was a great help and very kind I… Shibi was a great help and very kind I recommend her to anyone!

Great Customer Service Tom was phenomenal. He was professional and relatable. He carries on good conversation while doing what was needed to complete the loan. He went above to make sure everything got done in a timely manner. The process was easy and fast. We will be returning in the future and defiantly will be referring friends and family!

excellant professional service It is not easy to have to ask for a loan, but with the professional service I received when asking for help, it became much easier. And during the process the agents were exceptionally courteious and comforting. Karen in the South Elgin, Il office went above and beyond to help. Phone calls were always returned in a timely manner. I would recommend Springleaf and that office to friends and family.

Approval amounts and interest way off from quotes The phone reps are nice when talking to hem but very misleading. They tell you that you are approved for the full amount and tell you to fill out paperwork before they go further. Luckily I don't sign things until I know all of the details. Requested 8k for debt consolidation they counter with 3 and a 34% interest rate. That is is a bit ridiculous. My credit isn't the best due to high credit card balances but that is it I have been on time with my payments. Underwriters have the capabilities to bypass certain things and in my case that wasn't even considered. These lending companies are looking to make bank off your interest the best thing you can do Is go to a credit union and get the personal loan they won't gouge you on interest and will take care of you

Misleading Applied for a loan told them that I use to be self-employed sent over the requested tax information they requested. Received a call back stating that I didn't make enough money, explained to the rep that i am no longer self-employed that I make about 15k before taxes after taxes 11k, stated i still didn't make enough money. I have no debt was trying to secure the loan to establish credit. I would not use them or recommend them to anyone. It was like they were trying to find reason not to allow me to have the loan. Small lending places were built like this to help the community but this place is not good at all. Thanks for nothing!