Best of the breed You will find Springleaf to be much more customer-focused, like you'd expect from a trusted banker. Great rates considering my low credit score, fast service, and none of the scammery that other lenders try to pull (you know the type - it's like Vinny the loanshark at some of these outfits). Very happy with them.

Received an email regarding my son's… Received an email regarding my son's outstanding loan. I'm not signed on it. I am advising him to sue. You never tell a third party about someone's outstanding debt. Jerks.

Do not use this company I got a loan from springleaf and it has been nothing but a disaster since then. Even though I have paid my payments (overpaid most payments) on time, they continued to be incompetent in handling my account. From online services not working properly to this last time where I made an overpayment and they only processed a minimum payment (more interest for them) their incompetence to fraudulent behaviors just continue. Be smart. Go anywhere else to get a loan. I will be posting this same complaint on Main One.

Poor Customer Support Don't bother doing business with them even after they merge with One Main. They can not handle their paperwork and make false promises. I have waited forever for a simple payoff letter which I still don't have. My closing date for a refinance was cancelled due to this which caused a drop in my credit score also. They say they will fax within 24 to 48 hours, but they don't. Withholding my documentation is against the law, and I intend to follow though with state and federal banking commissions.

Misleading Applied for a loan told them that I use to be self-employed sent over the requested tax information they requested. Received a call back stating that I didn't make enough money, explained to the rep that i am no longer self-employed that I make about 15k before taxes after taxes 11k, stated i still didn't make enough money. I have no debt was trying to secure the loan to establish credit. I would not use them or recommend them to anyone. It was like they were trying to find reason not to allow me to have the loan. Small lending places were built like this to help the community but this place is not good at all. Thanks for nothing!