Shawn Croats was extremely helpful with… Shawn Croats was extremely helpful with any questions or concerns my husband and I had from beginning to end. He is very knowledgeable and works to get the best rates the first time without jerking us around. If Mr. Croats didn’t know something he was honest and would find the answer. We appreciate all he has done and the fact he isn’t trying to pressure people nor is he giving us inaccurate information. We would recommend Mr.Croats specifically to work with when choosing your company but that your whole company did their best to handle our refinance efficiently, accurately and in a timely manner.

Closing date keeps getting moved! We started this process over 2 months ago. We have excellent credit and job history. The closing date keeps getting kicked down the road. every 10-14 days they're looking for "updated" statements on EVERYTHING!! No urgency at all. I wish I had done a more thorough research on this company. STAY AWAY. Support your local banker instead.

I was skeptical of Sebonic when I … I was skeptical of Sebonic when I applied for a refinance via Bankrate. I hadn't heard of the company and went strictly off of the reviews. My peace of mind was put to rest by John Ruskin (Loan Originator) and Cy Lokuan(Loan Processor). Both individuals are highly responsive, diligent, and accurate in their work. In the end, Sebonic actually ended up having the cheapest rate, APR, and fees. This was compared to Guaranteed Rate and Chase. I would recommend Sebonic to any of my friends for a re-finance!

A+ Great Experience!!!!!! After reading several reviews I was a little nervous about using Sebonic to refi our home. The reviews are either great or terrible. Our experience with Sebonic was great. Not only did we receive a good rate but It only took 3 weeks to refi our home. Michael Fienberg did a great job of keeping the process moving forward and was really quick to respond to my questions. A+

Sebonic has the most unknowledgeable Sebonic has the most unknowledgeable, asinine, robotic underwriters, I have ever dealt with. After THREE arduous weeks of paperwork, uploading new documents nearly every day, And having to INCREASE my home insurance coverage with a check up front, to please them! At the last minute, a week before closing, they denied my refinance. Bait and Switch? They offered, at the last minute, to 'restructure' my loan. Right. No. Could I just say, the woman I had to deal with, must have a life questioning moment, any time she has to check the "I am not a Robot" box.