Fantastic rates, hassle-free paperwork and a timely closing. Communication was better than expected. Overall I'm very pleased. My rate was a half point lower than local brokers and the fees were a lot lower, too. My originator, Kent, was really terrific and looked out for me during the whole process. Closing was slightly delayed by a late appraisal, but the lender extended their rate lock for free. Communication slowed down a bit during the middle of the process, but I never felt abandoned. I would recommend in a heartbeat.

Sebonic has the most unknowledgeable Sebonic has the most unknowledgeable, asinine, robotic underwriters, I have ever dealt with. After THREE arduous weeks of paperwork, uploading new documents nearly every day, And having to INCREASE my home insurance coverage with a check up front, to please them! At the last minute, a week before closing, they denied my refinance. Bait and Switch? They offered, at the last minute, to 'restructure' my loan. Right. No. Could I just say, the woman I had to deal with, must have a life questioning moment, any time she has to check the "I am not a Robot" box.

Hello Mandeep Brar here.My Loan officer… Hello Mandeep Brar here.My Loan officer was David Steel. He was really awesome with whole process. Really patient and hard working guy. He made refinancing for us such an amazing and smooth experience we never had before with any other lenders.GREAT RATE and GREAT SERVICE.

Shawn Croats was extremely helpful with… Shawn Croats was extremely helpful with any questions or concerns my husband and I had from beginning to end. He is very knowledgeable and works to get the best rates the first time without jerking us around. If Mr. Croats didn’t know something he was honest and would find the answer. We appreciate all he has done and the fact he isn’t trying to pressure people nor is he giving us inaccurate information. We would recommend Mr.Croats specifically to work with when choosing your company but that your whole company did their best to handle our refinance efficiently, accurately and in a timely manner.

Shawn Croat was extremely helpful in… Shawn Croat was extremely helpful in working through the nuances of the refinance. He responded quickly to requests and provided guidance at every step along the way.