Better Lending

152 W. Center Ct., 60195, Schaumburg, United States
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4.55
Based on 20 Reviews

5

85.00%

4

5.00%

3

0.00%

2

0.00%

1

10.00%
About Better Lending

We are a full-service mortgage lender with an easy and transparent process, with lower rates. We are committed to building customer relationships and are focused on listening to our customers to provide proactive guidance and counsel in a responsive, professional manner. We believe in conducting business with integrity, respect, honesty, privacy and in the highest ethical standards. We promise to truly care for our customers, as well as our fellow employees going the extra mile to recognize their successes and their needs. We expect each employee to be accountable for their actions and responsible in delivering exceptional service. We are passionate about our work and share energy and enthusiasm with our customers and co-workers. We encourage an environment that supports teamwork, collaboration and cooperation to do what is the very best for our customers and First Savings Bank.

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customer
GB

Adam was excellent Adam was excellent. From the first call, he answered all my questions thourougly and clearly. He was able to break down the process in simple terms and compare it to other options I had on the table so that I was able to make an informed decision. Once I sent him the documents he needed, everything moved very quickly and I was able to close within 30 days. I am very happy with my new rate and monthly payment. I would highly suggest Better Lending to anyone looking to refinance without hassle.

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Daniel Becerra
GB

Excellent Service!!! This was a great experience my loan officer, Adam McCormick was amazing!!! He walked me through the entire process and explained every step. He always responded to my calls and emails no matter the time. Answers to all my questions were met in a timely manner. I would recommend Better Lending for your mortgage needs anytime. I got a decent rate and am completely satisfied.

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Terrance Quinn
GB

Better Lending is a joke (beware) Well what can I say. These days people do anything for click and views. Better Lending is a horrible mis leading company. The so call owner of this company, Angelo Christian and his so called mortgage support specialist Andrea Fowler, gotta be the worse people I've encountered when it comes to doing professional business. Here are my quick facts on my experience dealing with them. 1) Andrea denied me my approval at first, because I didn't have the funds in my account. I explained to her the proper steps I was gonna do to get all funds dealing with this mortgage. She explained to me however I get it, it must sit in my account for 30days and they must know where it comes from. I had no issue with that but I didn't wanna wait 30 days. 2) I told the so call boss Angelo what my issue was, he said no problem just do a 45 day contract. We both relayed the message to Andrea to get the ball rolling. She agreed and gave me the approval letter. 3) I gave them everything they ask for paperwork wise. Not to mention my credit scores was perfect. I have long credit history with no negative impacts. I make well over the money for the home I was trying to purchase, but anyway fast Forward. I ask Andrea a round about how much money I needed in total to get the home. My down payment and closing cost with the insurance, she told me 52k. So I just rounded it out to 55k. to make sure, not to mention this lady says she have 20 plus years in this field. 3 weeks in here they coming with, I need reserve money. Which is 24k. Never not one time did they mention this at the beginning. My question is why. I was able to get the 24k gift. Now it's the last week B4 closing, we getting the insurances stuff together. No one on there end said nothing my flood insurance from the seller wasn't emailed on time. So I missed original closing date 4/9/24. So at this point, the only thing was holding me up was flood insurance. My closing date got pushed to the 12th. 3 days later. Here come the next lie from the so called boss Angelo on the day B4 the second closing. He calls and tell me I can't use 29k of my money because the 30 day period wasn't up. Which it was clearly up. That's why he agreed to give me a 45 day contract. Andrea gave me the approval letter. Then this dude come back and say I suppose to wait 30days then start the contract. So why would you give me a 45 day contract. This company has all kinds of excuses. Like I was at fault. But they said I missed closing on the 9th for the flood insurance didn't go through on time. Then these people adding there fee's which was up to additional 12 to 15k. So instead of me thinking max 55k it was 68k to close. Now let's back track I needed all money to be in my account for 30 days to get the approval. They already knew what I had and it wasn't 68k. So why did these people give me a approval from the start. The lady Andrea personally told me she quit after my situation but she kept emailing me from there business email. Lie after lie. This company is a disgrace for mortgage lending in my opinion. Angelo wants to do mis leading videos on YouTube for clicks. My 800+ credit scores, I felt like I didn't have no credit and was looking for a handout. Which definitely wasn't the case. You guys be careful out here with these online lenders. This company didn't deserve this 1 star but trust pilot wouldn't let me.

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mika steen
GB

Trena’s outstanding Trena, was very vested and made my first time buying experience a memorable one. She was upfront, honest and set realistic expectations. I’ve since referred friends and family. Thanks Trena you were amazing as well as professional.

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Lashawnda Thornton
GB

My experience with Better Lending My experience with Better Lending was a good one! My senior loan officer Trena was very attentive and kept me in the loop throughout the whole process. She was present during closing time to troubleshoot any mishaps! I appreciate all the the constant communication and the professionalism as well. I would definitely recommend!

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