Seeking Alpha has very good cutomer… Seeking Alpha has very good cutomer support. They answer questions promply and are very helpful with anything on the site. It's refreshing to know there is REAL support here.

support person got back to me quickly support person got back to me quickly, was polite and gave a good and understandable explanation for my concern. When i contacted again he was again responsive, helpful, and polite.

Support team is responsive Support team is responsive. They understand the UI problem quickly. The provided workaround is effective. Thumbs up!

Lots of contradictory reviews, IMPOSSIBLE to get money back. The two stars are because they do publish a huge amount of information. Reason for not renewing: With very few exceptions... you will receive 5 messages with BUY ratings and 5 messages with sell ratings (for the same stock, again and again) I let the first year go by and the same day of Renewal I told them to please cancel, I called my CC (Citi) and told them to reverse that charge. Seekingalpha fought tooth and nail and got the CC company to say that even though I reversed the charge THE EXACT DAY of the transaction, I was FORCED TO BUY such useless service. To add insult to financial injury... I was forced to accept their service at $239 per year of BUY-SELL ambiguous contradictions and: I CANNOT EVEN LOGIN because Seekingalpha cancelled my FORCED premium service. Honest suggestion: Steer clear! I pay for M...Y Fo...s every year! Much more serious, much less ambiguous and no FORCED subscriptions.

I had issues twice in the last week and… I had issues twice in the last week and I was going to get a refund because of the service issues. He reviewed my account and helped me get the premium restored.