I had issues twice in the last week and… I had issues twice in the last week and I was going to get a refund because of the service issues. He reviewed my account and helped me get the premium restored.

False charges, little valiue They put me on autorenew, I cancelled and they still charged me for up coming year and will not refund. The product in itself is poor and the service is worse. Stay away.

support person got back to me quickly support person got back to me quickly, was polite and gave a good and understandable explanation for my concern. When i contacted again he was again responsive, helpful, and polite.

Fast & Friendly Customer Service I am a happy subscriber to Seeking Alpha. With no access to sell-side research, this site fills an important gap for me in assessing stock fundamentals. The customer service is fast, efficient and friendly. I recently received a quick reply to a concern, and the service team were anxious to follow up with me that everything was ok. Greatly appreciated!

Great customer service at Seeking Alpha The customer support agent at Seeking Alpha was excellent. He was patient, extremely helpful, courteous, and very knowledgeable about the services offered by the various subscriptions at Seeking Alpha. I really like this organization, as they take achieving high investment returns very seriously. I am truly glad I am a subscriber to Seeking Alpha, and look forward to a long time of solid recommendations and returns from this company.