Liz Hare
GBDo not expect any level of customer… Do not expect any level of customer service. Zero confidence that if I need help in the future you will be of any help. Got bounced around and then basically made a suggestion that might solve the problem. Don't offshore your customer service. Someone reading from a script who isn't empowered to do anything and isn't adequately trained to problem solve isn't service.
Keith Davis
GBBig scam Big scam, when u pay ur load or credit card off they hold your money forever. I canceled my credit card trying to get my deposit back and they sent to an old address but that’s crazy to me because the loan went to my bank account which is my Perferred payout method. Scam Alert
Tajia Hill
GBI absolutely love SELF my credit had… I absolutely love SELF my credit had went from bad to good. At first I was a little scared because I’ve never had a credit card, building with self has taught me so much.
c
GBIt really does work but there's no customer service for help I appreciate the ease of setting up both the credit builder account and the credit card, it really did help. And normally things run smoothly. But when something does go wrong it is incredibly difficult to get help, no one answers messenger, no one is available on chat, no emsil, and forget getting a human on the phone.
Beverly Johnston
GBMy credit score dropped and more… My credit score dropped and more importantly i had major issues with payments. We changed banks and their system wouldn't allow the change so our payments kept rejecting. They cannot apparently take any phone payments or other method. Customer service was nice but she couldn't help at all! So frustrating I closed my account. Never recommend this product.