If I could leave zero I would If I could leave zero I would, I had an account and it didn’t do anything to help my credit. It has since remained with an “unpaid” balance for over 2 years, contacts to customer service is garbage, they just confirm the account is closed. I have been on hold for over an hour to speak with someone to have it removed, I’ve disputed it to the credit reporting agencies. DON’T USE THIS COMPANY!

My credit score dropped and more… My credit score dropped and more importantly i had major issues with payments. We changed banks and their system wouldn't allow the change so our payments kept rejecting. They cannot apparently take any phone payments or other method. Customer service was nice but she couldn't help at all! So frustrating I closed my account. Never recommend this product.

It really does work but there's no customer service for help I appreciate the ease of setting up both the credit builder account and the credit card, it really did help. And normally things run smoothly. But when something does go wrong it is incredibly difficult to get help, no one answers messenger, no one is available on chat, no emsil, and forget getting a human on the phone.

Do not expect any level of customer… Do not expect any level of customer service. Zero confidence that if I need help in the future you will be of any help. Got bounced around and then basically made a suggestion that might solve the problem. Don't offshore your customer service. Someone reading from a script who isn't empowered to do anything and isn't adequately trained to problem solve isn't service.

Everything about the service from self… Everything about the service from self has been quality and customer service that's second to none. They have been A1 from day 1, I would recommend their service to anyone trying to reestablish their credit.