Liz Hare
GBDo not expect any level of customer… Do not expect any level of customer service. Zero confidence that if I need help in the future you will be of any help. Got bounced around and then basically made a suggestion that might solve the problem. Don't offshore your customer service. Someone reading from a script who isn't empowered to do anything and isn't adequately trained to problem solve isn't service.
Jae
GBMy credit score has grew so much b/c of… My credit score has grew so much b/c of self lender. It was perfect. After making every payment on time for a year I had the option of taking the money out & keeping it or putting as much as I wanted to put down on a secured credit card. That helped me to keep that account open & give me a clean shot at a credit card. After a year of making my payments on time, self will then gave me back the money that I had down on the secured credit card. What a win!
Chontrese Roebuck
GBImprovement of my credit score Improvement of my credit score. This company did a great job. When I first got involved. I was really trying to do all of the right things by entering money into my account even if it was just $5.00 but some kind of way. It was taking care of. At first I was putting. All the security on the company. Thinking that they were going to properly do their jobs. I added a credit card. But it went bad. Because hackers kept going into my account. Some kind of way. But I'm guessing it's in check now. I will continue with self to improve my credit.
Rhajel Lewis
GBSelf is a great credit builder Self made it real easy to start building my credit and learning about credit. I also that it helps you save money. Self really is a great service for anyone looking to build credit easily
Patti
GBCredit Score was hurt more than helped - STAY AWAY I started using Self Lender back in 2020. After completing my one-year account, I signed up for another 2 year account. The original account closed and my credit score dropped 34 points - 4 points below where it had been when I started the program. When I called their customer service, I was told that they couldn’t do anything to help. After seeing this, I was afraid that, after the two year period, my credit score would take an even bigger hit, so I cancelled the program altogether. 8 months later, the account finally closed and in one day, my score dropped 64 points. I feel incredibly disappointed with my experience.