Beverly Johnston
GBMy credit score dropped and more… My credit score dropped and more importantly i had major issues with payments. We changed banks and their system wouldn't allow the change so our payments kept rejecting. They cannot apparently take any phone payments or other method. Customer service was nice but she couldn't help at all! So frustrating I closed my account. Never recommend this product.
Patti
GBCredit Score was hurt more than helped - STAY AWAY I started using Self Lender back in 2020. After completing my one-year account, I signed up for another 2 year account. The original account closed and my credit score dropped 34 points - 4 points below where it had been when I started the program. When I called their customer service, I was told that they couldn’t do anything to help. After seeing this, I was afraid that, after the two year period, my credit score would take an even bigger hit, so I cancelled the program altogether. 8 months later, the account finally closed and in one day, my score dropped 64 points. I feel incredibly disappointed with my experience.
David James
GBAt first I was skeptical about what was… At first I was skeptical about what was going to happen, but amazingly over a few months of service my score started to rise, then drop, but then rise even higher, then drop a Lil, until a year and half later from 594 score to 728 now. Not bad and it's sticking. This app motivates me to keep up with my spending, and saving, debt solutions. Thank you so much to the person who came up with this app
Kevin Keith Garner
GBEverything about the service from self… Everything about the service from self has been quality and customer service that's second to none. They have been A1 from day 1, I would recommend their service to anyone trying to reestablish their credit.
Liz Hare
GBDo not expect any level of customer… Do not expect any level of customer service. Zero confidence that if I need help in the future you will be of any help. Got bounced around and then basically made a suggestion that might solve the problem. Don't offshore your customer service. Someone reading from a script who isn't empowered to do anything and isn't adequately trained to problem solve isn't service.