Do not expect any level of customer… Do not expect any level of customer service. Zero confidence that if I need help in the future you will be of any help. Got bounced around and then basically made a suggestion that might solve the problem. Don't offshore your customer service. Someone reading from a script who isn't empowered to do anything and isn't adequately trained to problem solve isn't service.

My credit score dropped and more… My credit score dropped and more importantly i had major issues with payments. We changed banks and their system wouldn't allow the change so our payments kept rejecting. They cannot apparently take any phone payments or other method. Customer service was nice but she couldn't help at all! So frustrating I closed my account. Never recommend this product.

My credit score has grew so much b/c of… My credit score has grew so much b/c of self lender. It was perfect. After making every payment on time for a year I had the option of taking the money out & keeping it or putting as much as I wanted to put down on a secured credit card. That helped me to keep that account open & give me a clean shot at a credit card. After a year of making my payments on time, self will then gave me back the money that I had down on the secured credit card. What a win!

The Self Application is very… The Self Application is very informative and helpful. I use it often and also tell family and friends about it. My daughter and family use it as well.

Credit Score was hurt more than helped - STAY AWAY I started using Self Lender back in 2020. After completing my one-year account, I signed up for another 2 year account. The original account closed and my credit score dropped 34 points - 4 points below where it had been when I started the program. When I called their customer service, I was told that they couldn’t do anything to help. After seeing this, I was afraid that, after the two year period, my credit score would take an even bigger hit, so I cancelled the program altogether. 8 months later, the account finally closed and in one day, my score dropped 64 points. I feel incredibly disappointed with my experience.