Beverly Johnston
GBMy credit score dropped and more… My credit score dropped and more importantly i had major issues with payments. We changed banks and their system wouldn't allow the change so our payments kept rejecting. They cannot apparently take any phone payments or other method. Customer service was nice but she couldn't help at all! So frustrating I closed my account. Never recommend this product.
Amanda Hargrave
GBI'm earning my life back with SELF!!! There was no hope for me before I found SELF. I feel so excited abiut my credit future for the first time in my life and I now feel I have earned opportunities that I would not have elsewise have. Thank you Self for helping me get my life back!
Liz Hare
GBDo not expect any level of customer… Do not expect any level of customer service. Zero confidence that if I need help in the future you will be of any help. Got bounced around and then basically made a suggestion that might solve the problem. Don't offshore your customer service. Someone reading from a script who isn't empowered to do anything and isn't adequately trained to problem solve isn't service.
Amesha Williams
GBI Absolutely LOVED what SELF did for me!! Self was referred to me by a friend of mine and I was kind of skeptical about it at first, but it turned out to be one of the best moves I've made while working towards improving my credit scores!! It definitely motivated me throughout the process, to keep going. Give it a try!!
c
GBIt really does work but there's no customer service for help I appreciate the ease of setting up both the credit builder account and the credit card, it really did help. And normally things run smoothly. But when something does go wrong it is incredibly difficult to get help, no one answers messenger, no one is available on chat, no emsil, and forget getting a human on the phone.