Liz Hare
GBDo not expect any level of customer… Do not expect any level of customer service. Zero confidence that if I need help in the future you will be of any help. Got bounced around and then basically made a suggestion that might solve the problem. Don't offshore your customer service. Someone reading from a script who isn't empowered to do anything and isn't adequately trained to problem solve isn't service.
David James
GBAt first I was skeptical about what was… At first I was skeptical about what was going to happen, but amazingly over a few months of service my score started to rise, then drop, but then rise even higher, then drop a Lil, until a year and half later from 594 score to 728 now. Not bad and it's sticking. This app motivates me to keep up with my spending, and saving, debt solutions. Thank you so much to the person who came up with this app
Sarah Marguerite Potter
GBIf I could leave zero I would If I could leave zero I would, I had an account and it didn’t do anything to help my credit. It has since remained with an “unpaid” balance for over 2 years, contacts to customer service is garbage, they just confirm the account is closed. I have been on hold for over an hour to speak with someone to have it removed, I’ve disputed it to the credit reporting agencies. DON’T USE THIS COMPANY!
Tajia Hill
GBI absolutely love SELF my credit had… I absolutely love SELF my credit had went from bad to good. At first I was a little scared because I’ve never had a credit card, building with self has taught me so much.
c
GBIt really does work but there's no customer service for help I appreciate the ease of setting up both the credit builder account and the credit card, it really did help. And normally things run smoothly. But when something does go wrong it is incredibly difficult to get help, no one answers messenger, no one is available on chat, no emsil, and forget getting a human on the phone.