Tajia Hill
GBI absolutely love SELF my credit had… I absolutely love SELF my credit had went from bad to good. At first I was a little scared because I’ve never had a credit card, building with self has taught me so much.
Patti
GBCredit Score was hurt more than helped - STAY AWAY I started using Self Lender back in 2020. After completing my one-year account, I signed up for another 2 year account. The original account closed and my credit score dropped 34 points - 4 points below where it had been when I started the program. When I called their customer service, I was told that they couldn’t do anything to help. After seeing this, I was afraid that, after the two year period, my credit score would take an even bigger hit, so I cancelled the program altogether. 8 months later, the account finally closed and in one day, my score dropped 64 points. I feel incredibly disappointed with my experience.
Liz Hare
GBDo not expect any level of customer… Do not expect any level of customer service. Zero confidence that if I need help in the future you will be of any help. Got bounced around and then basically made a suggestion that might solve the problem. Don't offshore your customer service. Someone reading from a script who isn't empowered to do anything and isn't adequately trained to problem solve isn't service.
Kevin Keith Garner
GBEverything about the service from self… Everything about the service from self has been quality and customer service that's second to none. They have been A1 from day 1, I would recommend their service to anyone trying to reestablish their credit.
Chontrese Roebuck
GBImprovement of my credit score Improvement of my credit score. This company did a great job. When I first got involved. I was really trying to do all of the right things by entering money into my account even if it was just $5.00 but some kind of way. It was taking care of. At first I was putting. All the security on the company. Thinking that they were going to properly do their jobs. I added a credit card. But it went bad. Because hackers kept going into my account. Some kind of way. But I'm guessing it's in check now. I will continue with self to improve my credit.