My credit score has grew so much b/c of… My credit score has grew so much b/c of self lender. It was perfect. After making every payment on time for a year I had the option of taking the money out & keeping it or putting as much as I wanted to put down on a secured credit card. That helped me to keep that account open & give me a clean shot at a credit card. After a year of making my payments on time, self will then gave me back the money that I had down on the secured credit card. What a win!

If I could leave zero I would If I could leave zero I would, I had an account and it didn’t do anything to help my credit. It has since remained with an “unpaid” balance for over 2 years, contacts to customer service is garbage, they just confirm the account is closed. I have been on hold for over an hour to speak with someone to have it removed, I’ve disputed it to the credit reporting agencies. DON’T USE THIS COMPANY!

Improvement of my credit score Improvement of my credit score. This company did a great job. When I first got involved. I was really trying to do all of the right things by entering money into my account even if it was just $5.00 but some kind of way. It was taking care of. At first I was putting. All the security on the company. Thinking that they were going to properly do their jobs. I added a credit card. But it went bad. Because hackers kept going into my account. Some kind of way. But I'm guessing it's in check now. I will continue with self to improve my credit.

Do not expect any level of customer… Do not expect any level of customer service. Zero confidence that if I need help in the future you will be of any help. Got bounced around and then basically made a suggestion that might solve the problem. Don't offshore your customer service. Someone reading from a script who isn't empowered to do anything and isn't adequately trained to problem solve isn't service.

It really does work but there's no customer service for help I appreciate the ease of setting up both the credit builder account and the credit card, it really did help. And normally things run smoothly. But when something does go wrong it is incredibly difficult to get help, no one answers messenger, no one is available on chat, no emsil, and forget getting a human on the phone.