Amanda Hargrave
GBI'm earning my life back with SELF!!! There was no hope for me before I found SELF. I feel so excited abiut my credit future for the first time in my life and I now feel I have earned opportunities that I would not have elsewise have. Thank you Self for helping me get my life back!
Kevin Keith Garner
GBEverything about the service from self… Everything about the service from self has been quality and customer service that's second to none. They have been A1 from day 1, I would recommend their service to anyone trying to reestablish their credit.
Liz Hare
GBDo not expect any level of customer… Do not expect any level of customer service. Zero confidence that if I need help in the future you will be of any help. Got bounced around and then basically made a suggestion that might solve the problem. Don't offshore your customer service. Someone reading from a script who isn't empowered to do anything and isn't adequately trained to problem solve isn't service.
Patti
GBCredit Score was hurt more than helped - STAY AWAY I started using Self Lender back in 2020. After completing my one-year account, I signed up for another 2 year account. The original account closed and my credit score dropped 34 points - 4 points below where it had been when I started the program. When I called their customer service, I was told that they couldn’t do anything to help. After seeing this, I was afraid that, after the two year period, my credit score would take an even bigger hit, so I cancelled the program altogether. 8 months later, the account finally closed and in one day, my score dropped 64 points. I feel incredibly disappointed with my experience.
Sarah Marguerite Potter
GBIf I could leave zero I would If I could leave zero I would, I had an account and it didn’t do anything to help my credit. It has since remained with an “unpaid” balance for over 2 years, contacts to customer service is garbage, they just confirm the account is closed. I have been on hold for over an hour to speak with someone to have it removed, I’ve disputed it to the credit reporting agencies. DON’T USE THIS COMPANY!