Liz Hare
GBDo not expect any level of customer… Do not expect any level of customer service. Zero confidence that if I need help in the future you will be of any help. Got bounced around and then basically made a suggestion that might solve the problem. Don't offshore your customer service. Someone reading from a script who isn't empowered to do anything and isn't adequately trained to problem solve isn't service.
Sarah Marguerite Potter
GBIf I could leave zero I would If I could leave zero I would, I had an account and it didn’t do anything to help my credit. It has since remained with an “unpaid” balance for over 2 years, contacts to customer service is garbage, they just confirm the account is closed. I have been on hold for over an hour to speak with someone to have it removed, I’ve disputed it to the credit reporting agencies. DON’T USE THIS COMPANY!
c
GBIt really does work but there's no customer service for help I appreciate the ease of setting up both the credit builder account and the credit card, it really did help. And normally things run smoothly. But when something does go wrong it is incredibly difficult to get help, no one answers messenger, no one is available on chat, no emsil, and forget getting a human on the phone.
Lissa Norcross
GBIt is easy to use and I love it It is easy to use and I love how much my credit has improved just in six months. I could not have even thought about co-signing for an apartment for my son or getting financed for a vehicle before I started using self!
Beverly Patterson
GBThe Self Application is very… The Self Application is very informative and helpful. I use it often and also tell family and friends about it. My daughter and family use it as well.