I didn't receive the statement and bill and repersentives were helpful. 1132054 I never received my bill, statement or contract form, anything after sign up for Just Energy until a day I receive disconnetion notice with some fine in mail regarding I didn't pay bill, so the electricity will be disconneted. I contacted the customer service and explain the issue. They kept telling me that the statement is sent out, and monthly bill was sent out via email as request. But I searched my junk list and inbox, found nothing from Just Energy. They even got name wrong, I guess that is why I didn't receive the emails and mails. The customer serivice eps insisted that I should be responsible for the late fee plus diconnect notice fee. The overall experience with them were very unpleasant and unprofessional.

Worst Company Service ***Stay Away*** They have our account so screwed up and will take no responsibility. Just earned yourself a spot in the top 5 worst companies to deal with.

Great people made it easy to switch We wanted a change and every department was so helpful and explained in detail exactly what all the charges would be. They took the time to listen and anwer all my questions. They stand by their product.

I had service turned on over the weekend with no hassles. I have had a great experience so far to date with this company. No issues or problems and my bill has been straightforward and clear. 1144663

its an electric company they provide me adequate service 810134044