Had to constantly follow-up... Had to constantly follow-up for updates. I felt as if Arcus Lending could have taken a more proactive approach to thoroughly explain all the steps and what borrowers should expect, especially for first timers. This would have minimized the stress and doubts that I had for the firm at times.

Deceptive tactics targeting Veterans… Deceptive tactics targeting Veterans with spam and mailings that look like missed payments. Their website also has misspelling’s (ie “Fine your rate”) and different addresses, so its strange to be able to trust a company like that. I called to see what the deal was, mainly to see if they needed to be reported as a scam to the VA. Not surprisingly, even though I asked nicely, they hung up on me. Thats usually an indicator. IRRRLs are the same everywhere, please use a reputable source.

Exceptional Service for Refi requirement. I had a requirement to re-fi my home in Dallas,TX metroplex. I contacted Arcus Lending and within a day whole process was started. Agent explained me different options according to my requirements. I was pleased with their details which can save me money. Whole experience to re-fi was smooth without much stress. If I have do again I won't think twice to goto Arcus Lending. Aakash Pandhi

Good Broker option They were able to offer loan products to help refi when market was down years ago.

Arcus Lending has been our preferred lender over last 9 years Having worked with Arcus Lending multiple times over the last 9 years, I am happy to say they are the best. We always got the best rates and best customer services.