had a conversation last month with one… had a conversation last month with one of your representatives, making it sound like I would not have a late fee for next month that I will be credited. She neglected to tell me where that money was being credited to which was towards the “balance”. It’s very sneaky and deceiving. I can’t wait to pay the balance off to close this credit card. And if there are something I can write a review so I can warm people about your company about these late fees I will. So if I am a day late on my billing cycle that month, I will be charged a late fee. Next billing cycle I will still be charged and punished a late fee for being late last month. That is wrong. It is a rip off you’re making money off of that from middle class people.

I'm thankful for Fortiva because I need my credit card to help build my credit and banking experiences. I'm thankful for Fortiva because you have helped me build a good faith relationships with my credit card and I want to continue to do business with you all.please givee the same curiosity. Kindly yours Dorothy Battle

Damage Card Replacement I called to ask why my replacement card hadn't arrived. Rep was friendly and courteous. Rep assured me that I would receive my card soon and credit back the expedite fee that was charged for mailing out card, since it was past the three business days.

Peace your agent was very professional… Peace your agent was very professional and answered all my questions n help me with my problem iam so happy to have this card n will always be grateful for yall giving me your card

I was Having issues with a payment. I was Having issues with a payment.. The lady in support was beyond excellent, she took care of my problem and walked me through the "how to". She had me fixed up in minutes. All support rep companies could take lessons from this group. A+