had a conversation last month with one… had a conversation last month with one of your representatives, making it sound like I would not have a late fee for next month that I will be credited. She neglected to tell me where that money was being credited to which was towards the “balance”. It’s very sneaky and deceiving. I can’t wait to pay the balance off to close this credit card. And if there are something I can write a review so I can warm people about your company about these late fees I will. So if I am a day late on my billing cycle that month, I will be charged a late fee. Next billing cycle I will still be charged and punished a late fee for being late last month. That is wrong. It is a rip off you’re making money off of that from middle class people.

The customer service is terrible The customer service is terrible! I made a payment three weeks ago online that did not show up the next day. It showed no record of that payment being made so I made a second one like an idiot, which resulted in two payments, going through my bank, and one of them not being authorized. They have suspended my account and charged me a $25 NSF fee even though my bank waived all fees because they said it was not authorized. I’m getting nowhere with this company.

Fraud Alert I received a fraud alert concerning a purchase from London! I called Customer Service and from the initial text message of the fraud alert to the call to Customer Service man they were on it!!! Customer Service reps were attentive and patient! I was able to understand them speaking English! They solved my issue in less than 3 mins... Thanks to you all!

If you can stay away from this card… If you can stay away from this card high yearly fees monthly charges and they will send u stuff in mail for credit limit increases when you call them they say nothing about it company us a joke everyone you talk to has a middle eastern voice like i said if you have to have a card ok if not stay far away

I have a perfect credit rating I have a perfect credit rating. I got Vivint security and also got it for my daughter. Yet Vivint wanted my daughter setup under Fortiva which I knew nothing about until I noticed a monthly fee charge of $12.50 as a cash advance fee. I screwed up—I should have done my research before buying Vivint thru Fortiva. Also, no one should trust Vivint. I am updating my review from 1 star to 4 stars. Fortiva helped me update my Fortiva account by using a debit card so that there will be no cash advance fees. I received excellent help on the phone and online by a real person. The main original problem lies with Vivint.