Fortiva

Account Services, P.O. Box 105555, 30348-5555, Atlanta, United States
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3.60
Based on 20 Reviews

5

55.00%

4

10.00%

3

0.00%

2

10.00%

1

25.00%
About Fortiva

Everyday People. Everyday Financial Solutions. Fortiva® provides financial solutions that meet the needs of everyday consumers. We are committed to providing greater access to credit at fair terms with no surprise fees. The Fortiva® Mastercard® can help you confidently cover everyday expenses—even if you don’t have perfect credit and have been overlooked by other lenders. We are here to extend the credit you need to take the next step on your financial journey. Feel Empowered®

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BOBBIE
US

Fraud Alert I received a fraud alert concerning a purchase from London! I called Customer Service and from the initial text message of the fraud alert to the call to Customer Service man they were on it!!! Customer Service reps were attentive and patient! I was able to understand them speaking English! They solved my issue in less than 3 mins... Thanks to you all!

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Jody Flannigan
US

Customer service was very helpful Customer service was very helpful. I made the mistake when setting up my auto payment date, I didn’t realize that they start their calendar date on a Monday vs Sunday. I normally get paid n 4th Wednesday if the month. I THOUGHT I picked the last Wednesday by picking middle of calendar when I ACTUALLY picked a Thursday. Watch for this. They did reimburse me and I changed my auto date myself.

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Parrish Kelley
US

Very quick and efficient with dealing… Very quick and efficient with dealing with my issues. Was Resolved in a matter of minutes l. Very quick response also was not in hold forever. 10/10 experience.

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Linda Westcott
US

I called to advise I accidentally made… I called to advise I accidentally made two payments this month and I wanted to remove one. He confirmed and said the extra payment had been removed. So quick the response and I feel relieved that it was corrected so quickly. Excellent Thank you Marina Westcott

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U.t. Jones
US

Damage Card Replacement I called to ask why my replacement card hadn't arrived. Rep was friendly and courteous. Rep assured me that I would receive my card soon and credit back the expedite fee that was charged for mailing out card, since it was past the three business days.

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