I have a perfect credit rating I have a perfect credit rating. I got Vivint security and also got it for my daughter. Yet Vivint wanted my daughter setup under Fortiva which I knew nothing about until I noticed a monthly fee charge of $12.50 as a cash advance fee. I screwed up—I should have done my research before buying Vivint thru Fortiva. Also, no one should trust Vivint. I am updating my review from 1 star to 4 stars. Fortiva helped me update my Fortiva account by using a debit card so that there will be no cash advance fees. I received excellent help on the phone and online by a real person. The main original problem lies with Vivint.

Peace your agent was very professional… Peace your agent was very professional and answered all my questions n help me with my problem iam so happy to have this card n will always be grateful for yall giving me your card

I was Having issues with a payment. I was Having issues with a payment.. The lady in support was beyond excellent, she took care of my problem and walked me through the "how to". She had me fixed up in minutes. All support rep companies could take lessons from this group. A+

I'm thankful for Fortiva because I need my credit card to help build my credit and banking experiences. I'm thankful for Fortiva because you have helped me build a good faith relationships with my credit card and I want to continue to do business with you all.please givee the same curiosity. Kindly yours Dorothy Battle

A+ Customer service experience The representative that helped me was courteous, polite, and professional. I really appreciate the way she handled my situation. She helped me to realize that I had made a mistake. Thanks for the excellent customer service that I received. Top notch in my book.! 😀