Rocket Mortgage called to offer me a… Rocket Mortgage called to offer me a refinance. I have excellent credit, guaranteed income (social security, passive income from investments). After telling me no problem, it took them 5 months. The day before I was supposed to close, they asked for all new documents they hadn't requested before. I'm a realtor. In today's competitive market, can you imagine ever getting a home through them? You wouldn't stand a chance. I finally threatened them with age discrimination (I'm 70). The next day, I had my refinance. I wish I had read their reviews on the BBB website before I started with them. One star is too many.

Totally disappointed Totally disappointed. I felt that it was nothing more than a bait-and-switch scheme. The deal sounded great until I looked at the fine print, and then I saw the light. A low ball initial offer, and then, after a Good Faith Deposit, POW, it's much more than initially estimated! After trying to back out of the deal due to it, I get no response to my cancellation and a request for a refund. Never again!

Commercial harassment This company engages in commercial harassment through the massive and recurring sending of provocative emails.

False Hope I received no help at all. I explained I lost my job during the pandemic, and this caused financial hardship for several months. I have been fortunate to start working again, but the pandemic drained my savings and put my credit in a bad place. Since I’ve returned to work my credit has started to turn around, but none of this was considered. I find this so called help a joke.

The experience with quicken loans has… The experience with quicken loans has been a disaster.. Communication is horrible and the numbers they give you first hand aren't even close.. I would say that this pandemic with covid 19 could be used as an excuse, but talking to friends and family that used quicken loans a couple of years ago went through the same things that I'm experiencing now.. I wouldn't reccomend them to anyone..