Susan Kraber
GBRocket Mortgage called to offer me a… Rocket Mortgage called to offer me a refinance. I have excellent credit, guaranteed income (social security, passive income from investments). After telling me no problem, it took them 5 months. The day before I was supposed to close, they asked for all new documents they hadn't requested before. I'm a realtor. In today's competitive market, can you imagine ever getting a home through them? You wouldn't stand a chance. I finally threatened them with age discrimination (I'm 70). The next day, I had my refinance. I wish I had read their reviews on the BBB website before I started with them. One star is too many.
Dana
GBTotally disappointed Totally disappointed. I felt that it was nothing more than a bait-and-switch scheme. The deal sounded great until I looked at the fine print, and then I saw the light. A low ball initial offer, and then, after a Good Faith Deposit, POW, it's much more than initially estimated! After trying to back out of the deal due to it, I get no response to my cancellation and a request for a refund. Never again!
Carolyn A
GBI was interested in refinancing my home I was interested in refinancing my home loan. As I was scrolling on Facebook I ran across the post for lower my bills. I was in the process of entering my info and the phone rang. The person who called me was very professional and I truly enjoyed talking with him. He immediately connected me with a rep from Rocket Mortgage. My experience was excellent with both companies. I would recommend both companies to anyone who needs help.
Mark
GBI did a VA Refinance with Rocket… I did a VA Refinance with Rocket Mortgage and couldn't be happier. The rate I received was 2.25 and the customer service was outstanding. My Rocket Agent Ahmeen, was awesome, called me anytime there was a question and walked me through the entire process. Honestly I kept waiting for something to go wrong, but it just never happened. About 2 weeks after the signing, Rocket sent me a box full of goodies to say thank you. Also, something that was important to me was that Rocket doesn't sell your mortgage to another servicer, Rocket services your loan for the life of the loan. I highly recommend Rocket Mortgage Mark A. Folks Sr.
Mary l campbell
GBHappy days ahead I had went through 4 other co. No one could help they saved me and it was over so fast everone i talk to there was so kind they got back to me right away i amy so happy for a whole year i tride to stay aflot my husban got dementa he took care of bill i had no ideal we were in trouble i had to take over bills i made f all throug school i had to mail checks all the dr. Stuff i had to try and fix thing on the house well you get the picture . P s i love youall