
Consumer
CAI feel like its only fair ti follow up… I feel like its only fair ti follow up my review from the last one, after several phone calls and threatening emails I finally received my order. However after still reading reviews if clients not receiving their order since November. I will go buy local in person next time .

David
GBIn Stock - Liars. I placed an order for 25x1g gold coins that are "In Stock". I e-transferred the funds and got an order number. After 1 month, I called to ask for an update. They told me that they were swamped and could not get to my order. Another month passed and I called to ask for my order or cancel my order so I can buy from someone else. No response. Another month passed and I was told they would send my order by the end of the week or refund. Another month passed, and at this time the price on their site for the 25x1g gold coins had gone up by $300CAD; also stating they were "In-Stock". So, I asked for them to deliver my coins, or I would sell my order to them for their price on the website. They finally refunded my order without compensating for the 4 month change in gold prices. Unless you want to extend a free loan to this shady company, find a company that doesn't post on their website, "Due to unprecedented order volumes please expect a shipping delay. We thank you for your patience and understanding." This gives them an out to not delivery your goods in a timely manner.

Arthur
CAOrders take months to fulfill, if ever Order placed in April and still hasn't shipped as of June. No status updates provided. They are clearly "selling" gold that they don't actually possess, which works fine when they can place a corresponding order with their supplier and have it fulfilled in a couple days. However, now that demand is surging this game doesn't work and you end up with you cash being stuck with them for months HOPING that you'll get your gold, in the end. Now I'm waiting on a refund, and even that has been slow coming. Do NOT deal with this company.

Dale Mullen
CAExtremely Poor Service I've now been ordering from this company for over two years. My first order arrived within 30 days. My second order was over 30 days and more recent orders are taking three months or longer. My inquiries receive a response that my order will be shipped out soon(???) but still a June 2023 has not been received (it's now mid October) and my requested refund has not been received. I am now considering requesting a refund for my September order also. If I have to do this, I will not be ordering from them again in the future.

Micha F
GBHave been using Cb metals for two years… Have been using Cb metals for two years now. Delivery can some time be a few weeks, but I always get what I paid for! Good pricing, pleasant to deal with.