Loose Loose liars I ordered 1OZ Gold bar on Feb 7,2024. It was confirmed by them that payment cleared on Feb 9, 2024. After sending once a week email for four weeks without any response started calling them once a week for last 3 weeks and listing to kind voice telling me I will receive shipping email this week and gold by next week, I am still waiting for email or gold bar today on March 31st, 2024. Meanwhile gold price has risen by 10% so I can’t get angry and ask for refund as they will make money on that too. Any suggestions?

Have been using Cb metals for two years… Have been using Cb metals for two years now. Delivery can some time be a few weeks, but I always get what I paid for! Good pricing, pleasant to deal with.

Excellent experience as promised After speaking to a sales rep I made an order a few weeks ago for 10 gold coins. The sales rep explained that the order will take 2-3 weeks to receive and the reason is because they do not keep large inventory and as a result are able to keep the cost low. The order arrived yesterday as promised. Would definitely order product again from them.

$12,000 spent and nothing to show for it I ordered my second shipment in January (it’s now mid- March), called a couple weeks ago to let them know I am leaving the country in April and need my order asap. They said they would talk to the owner and get back to me, they haven’t. The worst part is I recommended these guys to my mother-in-law, who also ordered at the same time and hasn’t received anything. Collectively, we have paid them almost $12,000 and we have nothing to show for it. Very disappointing.

In Stock - Liars. I placed an order for 25x1g gold coins that are "In Stock". I e-transferred the funds and got an order number. After 1 month, I called to ask for an update. They told me that they were swamped and could not get to my order. Another month passed and I called to ask for my order or cancel my order so I can buy from someone else. No response. Another month passed and I was told they would send my order by the end of the week or refund. Another month passed, and at this time the price on their site for the 25x1g gold coins had gone up by $300CAD; also stating they were "In-Stock". So, I asked for them to deliver my coins, or I would sell my order to them for their price on the website. They finally refunded my order without compensating for the 4 month change in gold prices. Unless you want to extend a free loan to this shady company, find a company that doesn't post on their website, "Due to unprecedented order volumes please expect a shipping delay. We thank you for your patience and understanding." This gives them an out to not delivery your goods in a timely manner.