Excellent experience as promised After speaking to a sales rep I made an order a few weeks ago for 10 gold coins. The sales rep explained that the order will take 2-3 weeks to receive and the reason is because they do not keep large inventory and as a result are able to keep the cost low. The order arrived yesterday as promised. Would definitely order product again from them.

Extremely Poor Service I've now been ordering from this company for over two years. My first order arrived within 30 days. My second order was over 30 days and more recent orders are taking three months or longer. My inquiries receive a response that my order will be shipped out soon(???) but still a June 2023 has not been received (it's now mid October) and my requested refund has not been received. I am now considering requesting a refund for my September order also. If I have to do this, I will not be ordering from them again in the future.

In Stock - Liars. I placed an order for 25x1g gold coins that are "In Stock". I e-transferred the funds and got an order number. After 1 month, I called to ask for an update. They told me that they were swamped and could not get to my order. Another month passed and I called to ask for my order or cancel my order so I can buy from someone else. No response. Another month passed and I was told they would send my order by the end of the week or refund. Another month passed, and at this time the price on their site for the 25x1g gold coins had gone up by $300CAD; also stating they were "In-Stock". So, I asked for them to deliver my coins, or I would sell my order to them for their price on the website. They finally refunded my order without compensating for the 4 month change in gold prices. Unless you want to extend a free loan to this shady company, find a company that doesn't post on their website, "Due to unprecedented order volumes please expect a shipping delay. We thank you for your patience and understanding." This gives them an out to not delivery your goods in a timely manner.

I buy 3 month don't receive my order I… I buy 3 month don't receive my order I call and no answer 12 time 1 time anada answer waiting i goning to see OPP police to make file for fraud

Great experience; will buy again. Wanted to make a substantial, five-figure purchase and did my research. When I was ready I pulled the trigger with Canadian Bullion. I had many questions, and they were answered quickly and accurately. I think that's what got my trust. I was not disappointed. Anxious somewhat along the way because there was a natural delay that I wasn't anticipating, but not disappointed. Hooray to Zalman!!! (with thanks)