Extremely Poor Service I've now been ordering from this company for over two years. My first order arrived within 30 days. My second order was over 30 days and more recent orders are taking three months or longer. My inquiries receive a response that my order will be shipped out soon(???) but still a June 2023 has not been received (it's now mid October) and my requested refund has not been received. I am now considering requesting a refund for my September order also. If I have to do this, I will not be ordering from them again in the future.

Orders take months to fulfill, if ever Order placed in April and still hasn't shipped as of June. No status updates provided. They are clearly "selling" gold that they don't actually possess, which works fine when they can place a corresponding order with their supplier and have it fulfilled in a couple days. However, now that demand is surging this game doesn't work and you end up with you cash being stuck with them for months HOPING that you'll get your gold, in the end. Now I'm waiting on a refund, and even that has been slow coming. Do NOT deal with this company.

My experience with Canadian Bullion has… My experience with Canadian Bullion has been nothing short of amazing. Their prices are the best I’ve seen and their customer service is second to none. I believe I spoke to a young man named Schneur and he was very helpful and patient with me. I don’t think that I can go to another place ever again.

Excellent experience as promised After speaking to a sales rep I made an order a few weeks ago for 10 gold coins. The sales rep explained that the order will take 2-3 weeks to receive and the reason is because they do not keep large inventory and as a result are able to keep the cost low. The order arrived yesterday as promised. Would definitely order product again from them.

After writing a poor review of Canadian… After writing a poor review of Canadian Bullion, I was contacted by a rep. They assured me they would clear up any issues I had with my order. As of today, all issues have been dealt with by Canadian Bullion and they have explained what had happened. I wish to thank the rep from Canadian Bullion for contacting me , via phone, and clearing up the situation. I also would like to acknowledge Trustpilot for this forum. I have also placed a new order with Canadian Bullion based on their customer service.