This company is horrible This company is horrible! We got dragged along for almost 2 months trying to refinance with them, as I’m explaining we’re in dire need of help. I had to call back multiple times just to get answers after being told they would call back. Long story short they have no idea what’s going on amongst them selves and are not willing to help longtime customers in anyway.

Stay away of mortgage solutions… Stay away of mortgage solutions financial!We are first time home buyers and had Rita Rebollar NMLS:508503 as our loan officer. It was bad from the beginning. This woman ran our credit without our permission. Red flag! We should have ran, but decided to forgive her and move forward. During our escrow we had to pry information/details that we needed to know out of her. Even then she was very deceitful. When we decided to stop signing forms until they were explained thoroughly, Her and her realtor partner/boyfriend forged our signatures. After putting up $2000+ on this home buying process we fell out of escrow. When this happened she said our loan wasn’t going to be approved anyways. She threw a fit and decided to block me and my husband completely. She committed fraud and misrepresented herself. Do yourself a favor and choose a different lender or at least a different loan officer.

Underhanded and Deceitful! I used Tiffany McCall a loan officer for Mortgage Solutions in the past when one of my clients contacted me wanting to sell her house and purchase another. Since Tiffany was used on her first transaction I contacted her to have my client get prequalified for another home purchase. The next thing I know Tiffany gave my client to her boyfriend that is a real estate broker to sell her house and find her another house. I contacted her manager and they did NOTHING! They promised to provide a qualified buyer to me but they have NOT done so!

Was not aware of balance due on cards I thought were paid off I was well treated by the staff at Mortgage Solutions Financial all through the process. For the most part they were on top of what needed to be done. I ended up paying for the tie down report which I though was in my loan. Also the cards still had amounts due upon closing. I still would recommend Mortgage Solutions Financial to someone if they were interested in financing or refinancing a home. They would just need to stay on top of the payoffs. Thank you

Excellent service and with only a few… Excellent service and with only a few weeks before the renewal date as I had delayed making the decision. They acted so promptly and renewal was dealt with promptly before the expiry date. Thank you ...saved me £500!