Exceptional service that gets the job done & puts the customer first After shopping for the right loan officer, we came across Albert Lopez. Albert Lopez was very knowledgeable, and experienced in working with a variety of client-tell with different financial obligations. As a new college grad with a new job and student loans under my belt, Albert was able to work with my situation and make things happen. His expertise and passion in helping his customers puts him on the top of my list. Look no further, ALBERT LOPEZ is the MIRACLE WORKER who will find you the best rate with the lowest interest.

Very dishonest business practices Very dishonest business practices. Will tell you to sign their disclosures to keep the process moving. Loan officers are extremely unprofessional. Will request prior CD’s so that they can have something to “work toward”. I went with another mortgage lender, and my closing was 1/4 of what MSF was quoting me. Loan officer even referred to me as a jack off. I haven’t dealt with them since 2018, but they’re attempting to gain my business after are disastrous attempt to be my mortgage lender that went south with a quickness due to their dishonest practices. Avoid at all costs. CFPB Notified; Mark Faulkenberry and Robert Stern shouldn’t be trusted.

Underhanded and Deceitful! I used Tiffany McCall a loan officer for Mortgage Solutions in the past when one of my clients contacted me wanting to sell her house and purchase another. Since Tiffany was used on her first transaction I contacted her to have my client get prequalified for another home purchase. The next thing I know Tiffany gave my client to her boyfriend that is a real estate broker to sell her house and find her another house. I contacted her manager and they did NOTHING! They promised to provide a qualified buyer to me but they have NOT done so!

Mortgage Solutions Raleigh NC........Dee Hughes......... Recently had the pleasure of buying my 5th home. My contact Dee Hughes of Mortgage Solutions in Raleigh North Carolina was exceptional! This was the easiest and quickest process I’ve experienced. His knowledge and expertise in processing veteran loans was commendable. His assistant Melvis was also very helpful. Contact on the weekends and after business hours was never a problem although I tried not to abuse the contact. I would give the company 5 stars but there is always room for improvement 😇. I would highly recommend this company and thank everyone who was involved in processing my home loan!

Slow Process - Discouraged I signed documents to get the preapproval process going back on April 8th. It is now June 6th and I don't have a clue where I stand and I feel like i'm being strung along. My loan officer hasn't been communicating with me at all, even after being told "good news" on several occasions. This has been dragging on for 3 months, despite my very quick turnaround sending required docs (same day or next day). I'm frustrated.