Minnie Darby
GBMy son just got money into his account… My son just got money into his account and then the suspended my whole account. He had 100.54 deposited and no sooner than I checked it . Hell whipped my account. I can’t even do anything. So I called and I told them messing with my kids money is a big NO NO. They better some how get my sons money sent to me or they will be looking at a lawsuit against them. Here in Mississippi if it’s 100$ and more it’s a felony and I promise if he doesn’t have his money today off that account they will have f””king problems…..
Jakaila Jackson
GBNOPE Honestly way too upset to write the type of review to go deep in detail. To start off I had rude customer service from one associate and manager. My account was closed (which was amazing, I was tired of using it) and my answer was not answered on what happened to the money I paid to pay my rent. Instead said they took it all out for me paying back the loan which was explained to me, that I was already paying biweekly. They took out the wrong amount!!! Very terrible to use, I received poor customer service, I have to pay my rent AGAIN AFTER I JUST PAID and I wish I could have at least paid biweekly. Why would it take it out all at once without notification of payment? If anyone needs a loan or better way to pay bills, I suggest asking your leasing office for another program that DOES NOT have sketchy terms of conditions.
JD
GBAbsolute garbage company Absolute garbage company. My kids both had a card for about a week. We put $ in and were lining up chores and allowances and out of nowhere they closed the account. We emailed to ask why and they literally said "we cant tell you, but it's closed for good" almost like they were mocking us. If I had more $ in there than i did I would be livid.
Jason Barreto
GBTHESE PEOPLE ARE THIEVES! First of all there IS NO CUSTOMER SERVICE! Not only did they charge me 2x recently, but now, after making on time payments since I began using them, they randomly deactivated my account saying I didn't pay them in time for August rent payment. This is categorically FALSE and I have all the bank statements proving that I've paid till on time, EVERY TIME. so not only did they take my money, but they also did NOT pay my August 1st rent as agreed upon service. So they STOLE OVER $1200 from me AND deactivated my account under false pretences. These people are thieves and WILL be hearing from a lawyer if I don't get my money back or if my rent is not paid.
Sandra Bracey
GBThis company has terrible customer… This company has terrible customer service. They have you hold for up to 45 minutes to and hour and sometimes will disconnect the call. I made my payment before my rent was considered late and my property did not receive my payment in a timely manner, which caused me to be charged a late fee. I have called and spoke with 2 different people whenever I could get someone on the phone. I will manage to pay my rent on my own from now on. I would not recommend this company to my worst enemy. This company sucks.