Damon Drumheller
GBIf I could give a negative star I… If I could give a negative star I would. Horrible service, absolutely no help from anyone, only bots answer chats and emails. Open enrollment last about 12 hours, if you miss it, you are out of luck. I received the email to enroll around 10 am, by 1pm I had responded to their email with the wrong information on it (which had not been provided by me). I tried to correct it for them, by the time they responded the next day enrollment was closed and i was left out to dry. Once and only 1 time did they invite me to the enrollment. They can careless if they help you, they just want to charge you $20 for services and be left alone.
JD
GBAbsolute garbage company Absolute garbage company. My kids both had a card for about a week. We put $ in and were lining up chores and allowances and out of nowhere they closed the account. We emailed to ask why and they literally said "we cant tell you, but it's closed for good" almost like they were mocking us. If I had more $ in there than i did I would be livid.
Jason Barreto
GBTHESE PEOPLE ARE THIEVES! First of all there IS NO CUSTOMER SERVICE! Not only did they charge me 2x recently, but now, after making on time payments since I began using them, they randomly deactivated my account saying I didn't pay them in time for August rent payment. This is categorically FALSE and I have all the bank statements proving that I've paid till on time, EVERY TIME. so not only did they take my money, but they also did NOT pay my August 1st rent as agreed upon service. So they STOLE OVER $1200 from me AND deactivated my account under false pretences. These people are thieves and WILL be hearing from a lawyer if I don't get my money back or if my rent is not paid.
Miravida Votacion Lorzano
GBTILL DISCONTINUED I just got an email stating that TILL will be discontinued at our property after only a month! I’m so sad since this was so convenient. Zander and Kimberly were very communicative when they took double the amount that was scheduled, took less than a week for them to refund the extra payment. It was frustrating but they didn’t dodge my calls or make paltry excuses. I hope whatever happened to cause this dissolution in services can be revisited and changed back. You all provide such a wonderful option for renters, it’s a shame to see you go.
Lisa W
GBHorrible customer service Horrible customer service, I just had the worst experience and almost faced late fees and a poor payment record due to errors and lack of communication by Till on my rental payments. You pay their $10 fee per month just to have aggravation, not worth it and also never reported to credit bureaus as promised upon sign up. Worthless!