Jakaila Jackson
GBNOPE Honestly way too upset to write the type of review to go deep in detail. To start off I had rude customer service from one associate and manager. My account was closed (which was amazing, I was tired of using it) and my answer was not answered on what happened to the money I paid to pay my rent. Instead said they took it all out for me paying back the loan which was explained to me, that I was already paying biweekly. They took out the wrong amount!!! Very terrible to use, I received poor customer service, I have to pay my rent AGAIN AFTER I JUST PAID and I wish I could have at least paid biweekly. Why would it take it out all at once without notification of payment? If anyone needs a loan or better way to pay bills, I suggest asking your leasing office for another program that DOES NOT have sketchy terms of conditions.
CH
GBNo one will answer phone or return… No one will answer phone or return emails. There was a problem with my account from the start. Have been reaching out for over a week with no assistance.. Tried cancelling service still no response
Damon Drumheller
GBIf I could give a negative star I… If I could give a negative star I would. Horrible service, absolutely no help from anyone, only bots answer chats and emails. Open enrollment last about 12 hours, if you miss it, you are out of luck. I received the email to enroll around 10 am, by 1pm I had responded to their email with the wrong information on it (which had not been provided by me). I tried to correct it for them, by the time they responded the next day enrollment was closed and i was left out to dry. Once and only 1 time did they invite me to the enrollment. They can careless if they help you, they just want to charge you $20 for services and be left alone.
Minnie Darby
GBMy son just got money into his account… My son just got money into his account and then the suspended my whole account. He had 100.54 deposited and no sooner than I checked it . Hell whipped my account. I can’t even do anything. So I called and I told them messing with my kids money is a big NO NO. They better some how get my sons money sent to me or they will be looking at a lawsuit against them. Here in Mississippi if it’s 100$ and more it’s a felony and I promise if he doesn’t have his money today off that account they will have f””king problems…..
Corral
GBGreat company ! I’m happy with the service . It really helps to be able to break up my rent through out the month . The customer service is very helpful and polite .I’m seeing some negative reviews which I don’t understand , seems like these folks need to read their contract . Very professional .