Corral
GBGreat company ! I’m happy with the service . It really helps to be able to break up my rent through out the month . The customer service is very helpful and polite .I’m seeing some negative reviews which I don’t understand , seems like these folks need to read their contract . Very professional .
Lisa W
GBHorrible customer service Horrible customer service, I just had the worst experience and almost faced late fees and a poor payment record due to errors and lack of communication by Till on my rental payments. You pay their $10 fee per month just to have aggravation, not worth it and also never reported to credit bureaus as promised upon sign up. Worthless!
Jason Barreto
GBTHESE PEOPLE ARE THIEVES! First of all there IS NO CUSTOMER SERVICE! Not only did they charge me 2x recently, but now, after making on time payments since I began using them, they randomly deactivated my account saying I didn't pay them in time for August rent payment. This is categorically FALSE and I have all the bank statements proving that I've paid till on time, EVERY TIME. so not only did they take my money, but they also did NOT pay my August 1st rent as agreed upon service. So they STOLE OVER $1200 from me AND deactivated my account under false pretences. These people are thieves and WILL be hearing from a lawyer if I don't get my money back or if my rent is not paid.
Jakaila Jackson
GBNOPE Honestly way too upset to write the type of review to go deep in detail. To start off I had rude customer service from one associate and manager. My account was closed (which was amazing, I was tired of using it) and my answer was not answered on what happened to the money I paid to pay my rent. Instead said they took it all out for me paying back the loan which was explained to me, that I was already paying biweekly. They took out the wrong amount!!! Very terrible to use, I received poor customer service, I have to pay my rent AGAIN AFTER I JUST PAID and I wish I could have at least paid biweekly. Why would it take it out all at once without notification of payment? If anyone needs a loan or better way to pay bills, I suggest asking your leasing office for another program that DOES NOT have sketchy terms of conditions.
Miravida Votacion Lorzano
GBTILL DISCONTINUED I just got an email stating that TILL will be discontinued at our property after only a month! I’m so sad since this was so convenient. Zander and Kimberly were very communicative when they took double the amount that was scheduled, took less than a week for them to refund the extra payment. It was frustrating but they didn’t dodge my calls or make paltry excuses. I hope whatever happened to cause this dissolution in services can be revisited and changed back. You all provide such a wonderful option for renters, it’s a shame to see you go.