JD
GBAbsolute garbage company Absolute garbage company. My kids both had a card for about a week. We put $ in and were lining up chores and allowances and out of nowhere they closed the account. We emailed to ask why and they literally said "we cant tell you, but it's closed for good" almost like they were mocking us. If I had more $ in there than i did I would be livid.
Jason Barreto
GBTHESE PEOPLE ARE THIEVES! First of all there IS NO CUSTOMER SERVICE! Not only did they charge me 2x recently, but now, after making on time payments since I began using them, they randomly deactivated my account saying I didn't pay them in time for August rent payment. This is categorically FALSE and I have all the bank statements proving that I've paid till on time, EVERY TIME. so not only did they take my money, but they also did NOT pay my August 1st rent as agreed upon service. So they STOLE OVER $1200 from me AND deactivated my account under false pretences. These people are thieves and WILL be hearing from a lawyer if I don't get my money back or if my rent is not paid.
Miravida Votacion Lorzano
GBTILL DISCONTINUED I just got an email stating that TILL will be discontinued at our property after only a month! I’m so sad since this was so convenient. Zander and Kimberly were very communicative when they took double the amount that was scheduled, took less than a week for them to refund the extra payment. It was frustrating but they didn’t dodge my calls or make paltry excuses. I hope whatever happened to cause this dissolution in services can be revisited and changed back. You all provide such a wonderful option for renters, it’s a shame to see you go.
Sandra Bracey
GBThis company has terrible customer… This company has terrible customer service. They have you hold for up to 45 minutes to and hour and sometimes will disconnect the call. I made my payment before my rent was considered late and my property did not receive my payment in a timely manner, which caused me to be charged a late fee. I have called and spoke with 2 different people whenever I could get someone on the phone. I will manage to pay my rent on my own from now on. I would not recommend this company to my worst enemy. This company sucks.
T. H.
GBZander is a amazing employee. I am apologizing to Till and company for the review that I wrote on Trust Pilot a couple of days ago. I received a phone call today from a gentleman named Zander who works for Till. He ask me to explain the reason of my review. Washington Pointe , and Till offered us renters to sign up The program gave us options on how to pay the rent ,make 1 payment or every week or every 2 weeks. We are under a new property management called Life of Belhaven. I expressed my frustration of no communication, and lack thereof from our property manager nor Till.. Zander took the time out to listen and was very professional and polite, in trying to resolve the situation. I would like to say Till is a great company with great Employees that will go the extra mile. Thanks again Zander, I appreciate you whole heartedly.