They will drop you if you complain. The app and card worked well for many months. But recently I was seeing glitches and having to write support. The frustrating issue I have with Till is the fund transferring. I understand the 3-5 days processing due to Plaid, but there's other cards out there that have work arounds for instant transfer into parent wallet (via debit card). The latest issue I had was when I initiated a transfer, which failed. But then 2 days later it comes out of my account. When I write to question what is happening they never admit their issues, just say 'wait 3-5 days'. (Support is generally very quick to respond, but feel like canned responses) I would have been happier if they would have just admitted it was a glitch in their system and let me know that the transfer was still proceeding. Transfer finally completed 7 days after initial request. Then I get an email from Till saying they are dropping me as a customer stating 'based on your account activity'. Meaning - if you complain too much, they will drop you.

This company is such a scam and now my… This company is such a scam and now my account is negative and I also have to pay a late fee on my rent. I'm so beyond pissed right now. I wish I never wish I came across this horrible site. These day's people will do just about anything to cheat the innocent out of their hard earned money. If you read this message,please learn from my mistake and do not trust your rent payments with Till. Everyone today is trying to make a quick buck and they don't care who they hurt and cheat in the process and Till is no different.

This company has terrible customer… This company has terrible customer service. They have you hold for up to 45 minutes to and hour and sometimes will disconnect the call. I made my payment before my rent was considered late and my property did not receive my payment in a timely manner, which caused me to be charged a late fee. I have called and spoke with 2 different people whenever I could get someone on the phone. I will manage to pay my rent on my own from now on. I would not recommend this company to my worst enemy. This company sucks.

No one will answer phone or return… No one will answer phone or return emails. There was a problem with my account from the start. Have been reaching out for over a week with no assistance.. Tried cancelling service still no response

Till is that option people need! Till has been a great option for our residents especially during the pandemic. It is super helpful for our teams to provide an option for those residents who may need it during a difficult time. I truly enjoy the dashboard Till provides as that helps me check off what residents are utilizing the program during non-compliance time. Till's team is also super about letting us know when someone comes on or comes off their program. Overall, we have enjoyed our partnership with Till and all their employees.