If I could give a negative star I… If I could give a negative star I would. Horrible service, absolutely no help from anyone, only bots answer chats and emails. Open enrollment last about 12 hours, if you miss it, you are out of luck. I received the email to enroll around 10 am, by 1pm I had responded to their email with the wrong information on it (which had not been provided by me). I tried to correct it for them, by the time they responded the next day enrollment was closed and i was left out to dry. Once and only 1 time did they invite me to the enrollment. They can careless if they help you, they just want to charge you $20 for services and be left alone.

They will drop you if you complain. The app and card worked well for many months. But recently I was seeing glitches and having to write support. The frustrating issue I have with Till is the fund transferring. I understand the 3-5 days processing due to Plaid, but there's other cards out there that have work arounds for instant transfer into parent wallet (via debit card). The latest issue I had was when I initiated a transfer, which failed. But then 2 days later it comes out of my account. When I write to question what is happening they never admit their issues, just say 'wait 3-5 days'. (Support is generally very quick to respond, but feel like canned responses) I would have been happier if they would have just admitted it was a glitch in their system and let me know that the transfer was still proceeding. Transfer finally completed 7 days after initial request. Then I get an email from Till saying they are dropping me as a customer stating 'based on your account activity'. Meaning - if you complain too much, they will drop you.

Absolute garbage company Absolute garbage company. My kids both had a card for about a week. We put $ in and were lining up chores and allowances and out of nowhere they closed the account. We emailed to ask why and they literally said "we cant tell you, but it's closed for good" almost like they were mocking us. If I had more $ in there than i did I would be livid.

This company is such a scam and now my… This company is such a scam and now my account is negative and I also have to pay a late fee on my rent. I'm so beyond pissed right now. I wish I never wish I came across this horrible site. These day's people will do just about anything to cheat the innocent out of their hard earned money. If you read this message,please learn from my mistake and do not trust your rent payments with Till. Everyone today is trying to make a quick buck and they don't care who they hurt and cheat in the process and Till is no different.

Till is that option people need! Till has been a great option for our residents especially during the pandemic. It is super helpful for our teams to provide an option for those residents who may need it during a difficult time. I truly enjoy the dashboard Till provides as that helps me check off what residents are utilizing the program during non-compliance time. Till's team is also super about letting us know when someone comes on or comes off their program. Overall, we have enjoyed our partnership with Till and all their employees.