Ashley Bowman
GBTill is that option people need! Till has been a great option for our residents especially during the pandemic. It is super helpful for our teams to provide an option for those residents who may need it during a difficult time. I truly enjoy the dashboard Till provides as that helps me check off what residents are utilizing the program during non-compliance time. Till's team is also super about letting us know when someone comes on or comes off their program. Overall, we have enjoyed our partnership with Till and all their employees.
Antoinette Gray
GBGreat Solution Glad my rental property offered this program to us, it has truly helped me especially when COVID was at its highest. Glad I made the decision to join Till program. Less stress, great payment coverage of my rent & Utilities. I highly recommend this program it helps!!
JD
GBAbsolute garbage company Absolute garbage company. My kids both had a card for about a week. We put $ in and were lining up chores and allowances and out of nowhere they closed the account. We emailed to ask why and they literally said "we cant tell you, but it's closed for good" almost like they were mocking us. If I had more $ in there than i did I would be livid.
Steve Falk
GBThey will drop you if you complain. The app and card worked well for many months. But recently I was seeing glitches and having to write support. The frustrating issue I have with Till is the fund transferring. I understand the 3-5 days processing due to Plaid, but there's other cards out there that have work arounds for instant transfer into parent wallet (via debit card). The latest issue I had was when I initiated a transfer, which failed. But then 2 days later it comes out of my account. When I write to question what is happening they never admit their issues, just say 'wait 3-5 days'. (Support is generally very quick to respond, but feel like canned responses) I would have been happier if they would have just admitted it was a glitch in their system and let me know that the transfer was still proceeding. Transfer finally completed 7 days after initial request. Then I get an email from Till saying they are dropping me as a customer stating 'based on your account activity'. Meaning - if you complain too much, they will drop you.
Lisa W
GBHorrible customer service Horrible customer service, I just had the worst experience and almost faced late fees and a poor payment record due to errors and lack of communication by Till on my rental payments. You pay their $10 fee per month just to have aggravation, not worth it and also never reported to credit bureaus as promised upon sign up. Worthless!