Sandra Bracey
GBThis company has terrible customer… This company has terrible customer service. They have you hold for up to 45 minutes to and hour and sometimes will disconnect the call. I made my payment before my rent was considered late and my property did not receive my payment in a timely manner, which caused me to be charged a late fee. I have called and spoke with 2 different people whenever I could get someone on the phone. I will manage to pay my rent on my own from now on. I would not recommend this company to my worst enemy. This company sucks.
Nikole Stanley
GBFantastic program Fantastic program! it helped my delinquent residents catch up on their rent and stay current. Also, Arthur is amazing! I have been working with him directly for over a year now. He is always available when I need assistance or have any questions. He always goes above and beyond to ensure that I am taken care of with anything I may need.
Damon Drumheller
GBIf I could give a negative star I… If I could give a negative star I would. Horrible service, absolutely no help from anyone, only bots answer chats and emails. Open enrollment last about 12 hours, if you miss it, you are out of luck. I received the email to enroll around 10 am, by 1pm I had responded to their email with the wrong information on it (which had not been provided by me). I tried to correct it for them, by the time they responded the next day enrollment was closed and i was left out to dry. Once and only 1 time did they invite me to the enrollment. They can careless if they help you, they just want to charge you $20 for services and be left alone.
Raquel Mendoza
GBWorse ever these people are horrible… Worse ever these people are horrible unprofessional! They’re a bad company!!! They will remove extra money from your card ! They card prosseor had a glitch so I was literally unable to make me second half of payment ! The company will close your tickets they truly don’t care
CH
GBNo one will answer phone or return… No one will answer phone or return emails. There was a problem with my account from the start. Have been reaching out for over a week with no assistance.. Tried cancelling service still no response