T. H.
GBZander is a amazing employee. I am apologizing to Till and company for the review that I wrote on Trust Pilot a couple of days ago. I received a phone call today from a gentleman named Zander who works for Till. He ask me to explain the reason of my review. Washington Pointe , and Till offered us renters to sign up The program gave us options on how to pay the rent ,make 1 payment or every week or every 2 weeks. We are under a new property management called Life of Belhaven. I expressed my frustration of no communication, and lack thereof from our property manager nor Till.. Zander took the time out to listen and was very professional and polite, in trying to resolve the situation. I would like to say Till is a great company with great Employees that will go the extra mile. Thanks again Zander, I appreciate you whole heartedly.
Damon Drumheller
GBIf I could give a negative star I… If I could give a negative star I would. Horrible service, absolutely no help from anyone, only bots answer chats and emails. Open enrollment last about 12 hours, if you miss it, you are out of luck. I received the email to enroll around 10 am, by 1pm I had responded to their email with the wrong information on it (which had not been provided by me). I tried to correct it for them, by the time they responded the next day enrollment was closed and i was left out to dry. Once and only 1 time did they invite me to the enrollment. They can careless if they help you, they just want to charge you $20 for services and be left alone.
Nikole Stanley
GBFantastic program Fantastic program! it helped my delinquent residents catch up on their rent and stay current. Also, Arthur is amazing! I have been working with him directly for over a year now. He is always available when I need assistance or have any questions. He always goes above and beyond to ensure that I am taken care of with anything I may need.
Minnie Darby
GBMy son just got money into his account… My son just got money into his account and then the suspended my whole account. He had 100.54 deposited and no sooner than I checked it . Hell whipped my account. I can’t even do anything. So I called and I told them messing with my kids money is a big NO NO. They better some how get my sons money sent to me or they will be looking at a lawsuit against them. Here in Mississippi if it’s 100$ and more it’s a felony and I promise if he doesn’t have his money today off that account they will have f””king problems…..
Jason Barreto
GBTHESE PEOPLE ARE THIEVES! First of all there IS NO CUSTOMER SERVICE! Not only did they charge me 2x recently, but now, after making on time payments since I began using them, they randomly deactivated my account saying I didn't pay them in time for August rent payment. This is categorically FALSE and I have all the bank statements proving that I've paid till on time, EVERY TIME. so not only did they take my money, but they also did NOT pay my August 1st rent as agreed upon service. So they STOLE OVER $1200 from me AND deactivated my account under false pretences. These people are thieves and WILL be hearing from a lawyer if I don't get my money back or if my rent is not paid.