They will drop you if you complain. The app and card worked well for many months. But recently I was seeing glitches and having to write support. The frustrating issue I have with Till is the fund transferring. I understand the 3-5 days processing due to Plaid, but there's other cards out there that have work arounds for instant transfer into parent wallet (via debit card). The latest issue I had was when I initiated a transfer, which failed. But then 2 days later it comes out of my account. When I write to question what is happening they never admit their issues, just say 'wait 3-5 days'. (Support is generally very quick to respond, but feel like canned responses) I would have been happier if they would have just admitted it was a glitch in their system and let me know that the transfer was still proceeding. Transfer finally completed 7 days after initial request. Then I get an email from Till saying they are dropping me as a customer stating 'based on your account activity'. Meaning - if you complain too much, they will drop you.

Till is that option people need! Till has been a great option for our residents especially during the pandemic. It is super helpful for our teams to provide an option for those residents who may need it during a difficult time. I truly enjoy the dashboard Till provides as that helps me check off what residents are utilizing the program during non-compliance time. Till's team is also super about letting us know when someone comes on or comes off their program. Overall, we have enjoyed our partnership with Till and all their employees.

I would not recommend this service I would not recommend this service. Till was going great until about a couple of weeks ago, they have stopped reporting my payments to my landlord and will not respond to my emails or calls. I have paid every week like, for the past year and all of a sudden, nothing!! I DO NOT RECOMMEND SERVICES. I am in the process of filing a BBB complaint.

THESE PEOPLE ARE THIEVES! First of all there IS NO CUSTOMER SERVICE! Not only did they charge me 2x recently, but now, after making on time payments since I began using them, they randomly deactivated my account saying I didn't pay them in time for August rent payment. This is categorically FALSE and I have all the bank statements proving that I've paid till on time, EVERY TIME. so not only did they take my money, but they also did NOT pay my August 1st rent as agreed upon service. So they STOLE OVER $1200 from me AND deactivated my account under false pretences. These people are thieves and WILL be hearing from a lawyer if I don't get my money back or if my rent is not paid.

Zander is a amazing employee. I am apologizing to Till and company for the review that I wrote on Trust Pilot a couple of days ago. I received a phone call today from a gentleman named Zander who works for Till. He ask me to explain the reason of my review. Washington Pointe , and Till offered us renters to sign up The program gave us options on how to pay the rent ,make 1 payment or every week or every 2 weeks. We are under a new property management called Life of Belhaven. I expressed my frustration of no communication, and lack thereof from our property manager nor Till.. Zander took the time out to listen and was very professional and polite, in trying to resolve the situation. I would like to say Till is a great company with great Employees that will go the extra mile. Thanks again Zander, I appreciate you whole heartedly.