This company has terrible customer… This company has terrible customer service. They have you hold for up to 45 minutes to and hour and sometimes will disconnect the call. I made my payment before my rent was considered late and my property did not receive my payment in a timely manner, which caused me to be charged a late fee. I have called and spoke with 2 different people whenever I could get someone on the phone. I will manage to pay my rent on my own from now on. I would not recommend this company to my worst enemy. This company sucks.

No one will answer phone or return… No one will answer phone or return emails. There was a problem with my account from the start. Have been reaching out for over a week with no assistance.. Tried cancelling service still no response

I would not recommend this service I would not recommend this service. Till was going great until about a couple of weeks ago, they have stopped reporting my payments to my landlord and will not respond to my emails or calls. I have paid every week like, for the past year and all of a sudden, nothing!! I DO NOT RECOMMEND SERVICES. I am in the process of filing a BBB complaint.

Zander is a amazing employee. I am apologizing to Till and company for the review that I wrote on Trust Pilot a couple of days ago. I received a phone call today from a gentleman named Zander who works for Till. He ask me to explain the reason of my review. Washington Pointe , and Till offered us renters to sign up The program gave us options on how to pay the rent ,make 1 payment or every week or every 2 weeks. We are under a new property management called Life of Belhaven. I expressed my frustration of no communication, and lack thereof from our property manager nor Till.. Zander took the time out to listen and was very professional and polite, in trying to resolve the situation. I would like to say Till is a great company with great Employees that will go the extra mile. Thanks again Zander, I appreciate you whole heartedly.

TILL DISCONTINUED I just got an email stating that TILL will be discontinued at our property after only a month! I’m so sad since this was so convenient. Zander and Kimberly were very communicative when they took double the amount that was scheduled, took less than a week for them to refund the extra payment. It was frustrating but they didn’t dodge my calls or make paltry excuses. I hope whatever happened to cause this dissolution in services can be revisited and changed back. You all provide such a wonderful option for renters, it’s a shame to see you go.