Jakaila Jackson
GBNOPE Honestly way too upset to write the type of review to go deep in detail. To start off I had rude customer service from one associate and manager. My account was closed (which was amazing, I was tired of using it) and my answer was not answered on what happened to the money I paid to pay my rent. Instead said they took it all out for me paying back the loan which was explained to me, that I was already paying biweekly. They took out the wrong amount!!! Very terrible to use, I received poor customer service, I have to pay my rent AGAIN AFTER I JUST PAID and I wish I could have at least paid biweekly. Why would it take it out all at once without notification of payment? If anyone needs a loan or better way to pay bills, I suggest asking your leasing office for another program that DOES NOT have sketchy terms of conditions.
Damon Drumheller
GBIf I could give a negative star I… If I could give a negative star I would. Horrible service, absolutely no help from anyone, only bots answer chats and emails. Open enrollment last about 12 hours, if you miss it, you are out of luck. I received the email to enroll around 10 am, by 1pm I had responded to their email with the wrong information on it (which had not been provided by me). I tried to correct it for them, by the time they responded the next day enrollment was closed and i was left out to dry. Once and only 1 time did they invite me to the enrollment. They can careless if they help you, they just want to charge you $20 for services and be left alone.
Nikki Bosompem
GBThe Flexible Rent option is amazing! Till has been a godsend by offering the flexible rent payments. It can be very difficult to pay rent in a big lump sum every month. Flexible rent payments allowed me to have additional monies available for other things each month. You just don't know how much this service is appreciated!
Raquel Mendoza
GBWorse ever these people are horrible… Worse ever these people are horrible unprofessional! They’re a bad company!!! They will remove extra money from your card ! They card prosseor had a glitch so I was literally unable to make me second half of payment ! The company will close your tickets they truly don’t care
Jessica Cottrell
GBAwesome financial amenity for residents! We had a great launch with Till! We initially tested the business out with 3 communities and saw 100% of our residents who remained active on the Credit Builder! After roll out to our full portfolio, only a small percentage opted out of Credit Builder and have already expressed interest in their Piggy Bank platform. Overall, it's been a great free amenity we have been able to provide to our residents.