This company has terrible customer… This company has terrible customer service. They have you hold for up to 45 minutes to and hour and sometimes will disconnect the call. I made my payment before my rent was considered late and my property did not receive my payment in a timely manner, which caused me to be charged a late fee. I have called and spoke with 2 different people whenever I could get someone on the phone. I will manage to pay my rent on my own from now on. I would not recommend this company to my worst enemy. This company sucks.

No one will answer phone or return… No one will answer phone or return emails. There was a problem with my account from the start. Have been reaching out for over a week with no assistance.. Tried cancelling service still no response

Worse ever these people are horrible… Worse ever these people are horrible unprofessional! They’re a bad company!!! They will remove extra money from your card ! They card prosseor had a glitch so I was literally unable to make me second half of payment ! The company will close your tickets they truly don’t care

Zander is a amazing employee. I am apologizing to Till and company for the review that I wrote on Trust Pilot a couple of days ago. I received a phone call today from a gentleman named Zander who works for Till. He ask me to explain the reason of my review. Washington Pointe , and Till offered us renters to sign up The program gave us options on how to pay the rent ,make 1 payment or every week or every 2 weeks. We are under a new property management called Life of Belhaven. I expressed my frustration of no communication, and lack thereof from our property manager nor Till.. Zander took the time out to listen and was very professional and polite, in trying to resolve the situation. I would like to say Till is a great company with great Employees that will go the extra mile. Thanks again Zander, I appreciate you whole heartedly.

THESE PEOPLE ARE THIEVES! First of all there IS NO CUSTOMER SERVICE! Not only did they charge me 2x recently, but now, after making on time payments since I began using them, they randomly deactivated my account saying I didn't pay them in time for August rent payment. This is categorically FALSE and I have all the bank statements proving that I've paid till on time, EVERY TIME. so not only did they take my money, but they also did NOT pay my August 1st rent as agreed upon service. So they STOLE OVER $1200 from me AND deactivated my account under false pretences. These people are thieves and WILL be hearing from a lawyer if I don't get my money back or if my rent is not paid.