Jakaila Jackson
GBNOPE Honestly way too upset to write the type of review to go deep in detail. To start off I had rude customer service from one associate and manager. My account was closed (which was amazing, I was tired of using it) and my answer was not answered on what happened to the money I paid to pay my rent. Instead said they took it all out for me paying back the loan which was explained to me, that I was already paying biweekly. They took out the wrong amount!!! Very terrible to use, I received poor customer service, I have to pay my rent AGAIN AFTER I JUST PAID and I wish I could have at least paid biweekly. Why would it take it out all at once without notification of payment? If anyone needs a loan or better way to pay bills, I suggest asking your leasing office for another program that DOES NOT have sketchy terms of conditions.
Damon Drumheller
GBIf I could give a negative star I… If I could give a negative star I would. Horrible service, absolutely no help from anyone, only bots answer chats and emails. Open enrollment last about 12 hours, if you miss it, you are out of luck. I received the email to enroll around 10 am, by 1pm I had responded to their email with the wrong information on it (which had not been provided by me). I tried to correct it for them, by the time they responded the next day enrollment was closed and i was left out to dry. Once and only 1 time did they invite me to the enrollment. They can careless if they help you, they just want to charge you $20 for services and be left alone.
Lisa W
GBHorrible customer service Horrible customer service, I just had the worst experience and almost faced late fees and a poor payment record due to errors and lack of communication by Till on my rental payments. You pay their $10 fee per month just to have aggravation, not worth it and also never reported to credit bureaus as promised upon sign up. Worthless!
Antoinette Gray
GBGreat Solution Glad my rental property offered this program to us, it has truly helped me especially when COVID was at its highest. Glad I made the decision to join Till program. Less stress, great payment coverage of my rent & Utilities. I highly recommend this program it helps!!
Corral
GBGreat company ! I’m happy with the service . It really helps to be able to break up my rent through out the month . The customer service is very helpful and polite .I’m seeing some negative reviews which I don’t understand , seems like these folks need to read their contract . Very professional .