christopher stennett
GBThis is possibly the worst factoring… This is possibly the worst factoring company ever. The good: they do factor a lot of brokers, some other factoring wont. The bad: they're always denying paperwork For one reason or another then Instead of calling and notifying You of a denial they email you Late in the evening I'm driving a Rig sometimes 4-6 hours I can't Constantly check my email, Then there's the phone the only answer you get is from the ope- rator who connect you to phones No one answers and forget about leaving messages it will be a dark place in hell before anyone returns a call, there's a lot more negatives but I'll stop here Stay away from this company or you'll be sorry of course this is my experience I'm sharing.
Krisi
GBVery helpful and efficient! As with all new things, it took a couple tries to get all familiar with the practices, but after the figuring of the rather easy process Interstate Capital has been a true blessing in disguise. The rep I work with is so wonderful, and patient. Everything goes quick and smooth. As far as a factoring company, these people are top notch.
Matthew Smith
GBAccount Manager Account Manager My communication is mainly my account manager writing to me in ALL caps in the subject field. Late notification on claims, was told on day 84 about a claim (just hearing about it on this day for the 1st time) that it was going to be reversed back and I would be liable for it on day 90. Only giving me 6 days to figure it out the details about the claim and to get it resolved - given to me on a Friday and it was a holiday weekend ). Lucky me! :-/ Poor communication, felt like there was a lot of "small" disclaimers, that weren't communicated when I was signing up for there service.
RON O'Neal
GBWorst factoring company we ever dealt… Worst factoring company we ever dealt with in 16yrs. First they originally quoted us as non recourse, but changed it after the first or second year without us knowing. They started taking money out of our settlements when customers we had worked for for years when they would fall little behind. Every time they would take our money we would call the debtor and they always would pay. All interstate had to do was communicate the problem before they took our money out of nowhere and we would have call the debtor. The agent kept quitting every other 2 or 3 months. They all had bad attitudes. They were the worst. We went to Swordgate capital and Thank GOD.
Sonia Mata
GBPROFESSIONAL & DEDICATED ACCOUNT MANAGER ICC was the best choice I could have ever made when it comes to a factoring company. My account manager, Paco Irigoyen, has been very professional & dedicated from day one. He has made this process easier, anytime I have encountered an issue, he immediately has resolved the matter and released the stress when it comes to getting paid on time and/ or any other issues we have had. Definitely, I would not even consider going to anyone else even if they promised me the sun, moon, & stars. I was never promised anything, if anything, I always saw things happen and being taken care of before my eyes in a very professional manner. Paco definitely goes far & beyond and has resolved any minor discrepancies in a timely fashion manner. Thank you ICC.