Excellent Account Manager excellent account manager...the FPS needs some serious updating

Account Manager Account Manager My communication is mainly my account manager writing to me in ALL caps in the subject field. Late notification on claims, was told on day 84 about a claim (just hearing about it on this day for the 1st time) that it was going to be reversed back and I would be liable for it on day 90. Only giving me 6 days to figure it out the details about the claim and to get it resolved - given to me on a Friday and it was a holiday weekend ). Lucky me! :-/ Poor communication, felt like there was a lot of "small" disclaimers, that weren't communicated when I was signing up for there service.

Meeting at your office... We have requested an interview with you in your office for some doubts and clarifications and have not answered

I do not recommend this company to… I do not recommend this company to anyone. If you need a release letter they won’t give it to you and they have poor customer service.

Worst factoring company we ever dealt… Worst factoring company we ever dealt with in 16yrs. First they originally quoted us as non recourse, but changed it after the first or second year without us knowing. They started taking money out of our settlements when customers we had worked for for years when they would fall little behind. Every time they would take our money we would call the debtor and they always would pay. All interstate had to do was communicate the problem before they took our money out of nowhere and we would have call the debtor. The agent kept quitting every other 2 or 3 months. They all had bad attitudes. They were the worst. We went to Swordgate capital and Thank GOD.