Excellent Account Manager excellent account manager...the FPS needs some serious updating

Knowledgeable and professional The staff at ICC is superb. You couldn't ask for a more friendly staff. Any requests made are handled promptly and with the utmost care. They will do what they can to help out with a wide array of issues and if one person doesn't know there are others who are quick to speak up with ideas. They are right there next to you during your trial and tribulations and will share in your successes as well. This company definitely has the factoring business figured out and shows tremendous staying power.

Horrible experience Horrible experience! I called to find out about factoring decided to go with a different company they filed a ucc against my company and charged me a fee remove it. They took several days just to tell me how to pay the fee. I asked them what gave them the right to file the ucc they didn’t have a signed contract and I got a run around. 230 dollars to remove a ucc that only costs 20 dollars to get. Very dishonest people Sarah Williams was who I was dealing with and I did good to get correspondence more than once a day

Very helpful and efficient! As with all new things, it took a couple tries to get all familiar with the practices, but after the figuring of the rather easy process Interstate Capital has been a true blessing in disguise. The rep I work with is so wonderful, and patient. Everything goes quick and smooth. As far as a factoring company, these people are top notch.

Account Manager Account Manager My communication is mainly my account manager writing to me in ALL caps in the subject field. Late notification on claims, was told on day 84 about a claim (just hearing about it on this day for the 1st time) that it was going to be reversed back and I would be liable for it on day 90. Only giving me 6 days to figure it out the details about the claim and to get it resolved - given to me on a Friday and it was a holiday weekend ). Lucky me! :-/ Poor communication, felt like there was a lot of "small" disclaimers, that weren't communicated when I was signing up for there service.