Keema Smalls
GBI applied for a loan with Blueacorn… I applied for a loan with Blueacorn under the CARES Act. I was approved on 04/06/2021 and signed all of the documents. I was told I would receive my funds within the week but never have. I made many attempts to speak to someone regarding this issue to be told by their agents that my file has been check and everything looks good for funds to be disbursed. The funds never was disbursed. When I reached out to see why they didn’t fulfill their promise. I was told an adverse action has been taking and I was denied and that was final without any explanation as to why. I’m still in the database that I received the loan. The SBA claims that I am approved and should have received the funds. This company procedures and policies is unfair and very deceptive. I can see so many people are going through the same thing with this company. Further harming consumers like this during a national crisis is unjustifiable. I will be filing a complaint with the U.S Treasury and the Attorney General of the state to get answers.
Deborah Dunlap
GBAwesome Blueacorn! So, I have had all good experiences with Blueacorn. The loan took a little longer to fund than I woukd have liked but I did get the money. And this is the SBA - monster organization - that is at the heart of this situation. I am extremely grateful to have had Blueacorn help me navigate the negative and muddy sludge of the SBA. They haven't started their forgiveness process yet but I expect I will be notified appropriately when they do and I will appreciate their help at that time, too. Thanks Blueacorn!!
brian chamberlain
GBI did 100 trouble tickets for this… I did 100 trouble tickets for this response and all this company does it lie and give you this blank response, I have brought this to their attention over 3 weeks ago and I have now informed law enforcement. Just send me the freaking letter, why all of these excuses. Please just email me the freaking letter, why do you making everything so hard. Hello Brian! Thank you for bringing this to our attention and we sincerely apologize for the inconvenience. Please continue to work this out through our Support Portal by submitting a new ticket through and one of our team members will connect within 24 hours.
Barry Angeline
GBOMG they are horrid OMG they are horrid! No IT support or PPP assistance with forgiveness. I literally put in 20 help desk tickets without resolution. Fly by night operators! I am at a loss to describe how truly bad they are.
Matthew Sutton
GBFINALLY PAID 08/28 FINALLY PAID 08/28, SIGNED 05/28 oh wait BlueAcorn "accidentally"paid the original bank who rejected my deposit on 06/04 AGAIN. They emailed me saying management was aware of this mistake and they don't know why it happened. They said to keep checking the portal. So after 3 months of checking the portal with ZERO communication or option to update my bank info or verify my ID they literally finally paid me, again, to the original bank which rejected the first deposit. Now instead of doing something about it, after this stomach turning hope smashing moment of negligence after 3 months of waiting for something they tell me.... "Keep checking back at the portal"