If you're looking for knowledgeable VA… If you're looking for knowledgeable VA refinancing,Timely responses, answers to you questions and an overall professional and pleasant experience this is not the place to go with

Awesome Refi Experience with The Federal… We refinanced our home with The Federal Savings Bank...What a Great Experience. No runarounds just the truth. Had been referred by a friend and glad we went with them. They were upfront with everything in the beginning and said what they would do and did what they said. They worked really hard, most everything was online, very easy. Great Rate with no hassle and a short start to finish. We closed, payoff in two days, we took out a little for home repairs that was deposited in two days, and can't say enough how much I highly recommend. No Scams here or High cost for pulling out a little for repairs.

Federal Savings Bank I tried to refinance through this bank ,which honestly is (A RIP OFF BANK) .To get cash out for refinancing your home based on equity ,to take $3,000federal savings bank has to charge you $13,000 and that leaves you with extra $10,000 in costs to be added to the loan,if you take $12,000 then the cost is going to be $33,000.and so son,add to that the amount of papers they ask for as supporting documents.Besides they treat you as a third not second class citizen ,and show you that they are one of the best banking systems ever.After collecting all the documents,and prior to that ,they tell you that the loan isn't going to cost a lot,but after you are sunk to your ears with papers,you reveal the hidden truth about the CRAZY HIGH FEES.Serioulsy not worth refinancing through them.

They don't like the word "No" After we refinanced our home with a different bank, Federal Savings Bank became relentless in contacting me with marketing emails, texts, and phone calls. During each phone call that I answered, each text that I received, and each email I opened; they all were of similar caliber. They wanted me to withdraw the money I have in escrow in order to put it towards something else; be it investing, opening a new loan, etc. After explaining my intent of not wanting to sell, let alone use my escrow, I was still pestered with more marketing outreaches. Therefore, my requests had fallen upon deaf ears. I understand that they are a business, and they as such they need to make money. But by consistently reaching out to former and/or existing clients to essentially rob us of what is ours is simply not right and unprofessional. Should you, dear reader of this review, have any gut feelings that tell you to look for another bank, do so.

Non stop HARRASSMENT and terrozing by… Non stop HARRASSMENT and terrozing by phone and by mail , This SCAM fraud company , keeps changing its tune first their out of Chicago accordingly to their mailings then u call them to ask to stop harrasing you then they say they are based IN AZ ? Garbage comapny with brainless millenials for employees who are stupid snd clueless