SLOOO---w' SLOOO---w'. They do not return calls or emails like the PROMISE .Did a appraisal first thing that we paid for . Force you to take points. Have to send & sign TONS of docs. Let some of our docs go past 90 days .Gave us 3 closing dates . Every initial closing doc was different with different% rates. Closing cost were going to be $40,000 . Put our home owners insurance in their name . I know that ruining our credit was some my fault but is they would have closed with us when they told us this wouldn't have messed us up terribly bad.

Multiple Closings = GREAT SERVICE, Rates & Fees I had a fantastic experience with The Federal Savings Bank, back in April I started a refinance, and then just a few months back I started a construction loan with them. Both times, rates, and fees were lower, and the customer service has been excellent. Outside of a few delays from my builder, this was outside of the banks control. I appreciate their transparency, competitive nature, and their great staff who kept us up to date all the way through. Thanks for two smooth transactions. Robert Jones, the Division Vice President was my banker for these.

Federal Savings Bank I tried to refinance through this bank ,which honestly is (A RIP OFF BANK) .To get cash out for refinancing your home based on equity ,to take $3,000federal savings bank has to charge you $13,000 and that leaves you with extra $10,000 in costs to be added to the loan,if you take $12,000 then the cost is going to be $33,000.and so son,add to that the amount of papers they ask for as supporting documents.Besides they treat you as a third not second class citizen ,and show you that they are one of the best banking systems ever.After collecting all the documents,and prior to that ,they tell you that the loan isn't going to cost a lot,but after you are sunk to your ears with papers,you reveal the hidden truth about the CRAZY HIGH FEES.Serioulsy not worth refinancing through them.