Scam scam scam Scam scam scam. Send mailers every week scamming people. Asked to be removed from their scam list and they still send them. We are re sending them back to their HQ

DO NOT apply for a mortgage here! DO NOT apply for a mortgage. You will be approved, then receive banal answers. Calls from your "mort specialist" from phone numbers that auto dump into voicemail. An emailed unintelligible "estimate" Zero communication. Lax morgage contact who could not care LESS about your goals. The most LOUSY service I have ever experienced at any bank. EVER. And my credit score? Is 841.

Multiple Closings = GREAT SERVICE, Rates & Fees I had a fantastic experience with The Federal Savings Bank, back in April I started a refinance, and then just a few months back I started a construction loan with them. Both times, rates, and fees were lower, and the customer service has been excellent. Outside of a few delays from my builder, this was outside of the banks control. I appreciate their transparency, competitive nature, and their great staff who kept us up to date all the way through. Thanks for two smooth transactions. Robert Jones, the Division Vice President was my banker for these.

Worst bank ever first got a loan offer… Worst bank ever first got a loan offer for 7.28% then the bank was dragging their feet and sent me a new loan offer for 8.68% that was in a 2 months timeframe so the interest went up in 2 mths something fishy here

They don't like the word "No" After we refinanced our home with a different bank, Federal Savings Bank became relentless in contacting me with marketing emails, texts, and phone calls. During each phone call that I answered, each text that I received, and each email I opened; they all were of similar caliber. They wanted me to withdraw the money I have in escrow in order to put it towards something else; be it investing, opening a new loan, etc. After explaining my intent of not wanting to sell, let alone use my escrow, I was still pestered with more marketing outreaches. Therefore, my requests had fallen upon deaf ears. I understand that they are a business, and they as such they need to make money. But by consistently reaching out to former and/or existing clients to essentially rob us of what is ours is simply not right and unprofessional. Should you, dear reader of this review, have any gut feelings that tell you to look for another bank, do so.